11 Seater Rental

Hire car terms

Extra driver fees

A rental contract is between the car hire company and the one individual that signs the contract and will be the main driver. This means you will need to ask for any other drivers to be added, this usually means an additional cost (which can be up to £11a day ). However, there are occasional promotions that include extra drivers are free. Beware of being asked if you'd like to add a driver without being told the price.

Collision damage waiver (CDW)

It provides insurance protection for damage in the same way the insurance you usually have on your personal car does. CDW includes an excess amount which you can choose to insure with an additional policy (See Excess reimbursement insurance). We also include cars that include CDW with no excess amount

Third party liability cover

Third party liability insurance provides protection in case you cause an incident. If you do, it might injure or kill other people (for instance your passengers, people in other vehicles or pedestrians), or damage property (their vehicle, house or possessions, for example). Since they need to be covered, you'd be responsible any claim, or treating injuries or covering their loss of earnings, as well as any legal fees and any court costs.

Third party liability is usually subject to an excess, this means you would need to pay the first part of any claim (usually between £900 to £1,700, varying dependent on the value of the car, the country and the deal). If you choose to insure your excess amount, you'll be refunded for all of the excess you have to pay. If you decide to take out Premium Cover, the excess amount is often reduced .

Essential Cover

Buying this policy ensures you'll be refunded for the excess you have to pay to the car hire company when you drop off the car.

Excess reimbursement insurance also usually covers other possible costs, such as towing, cleaning or admin fees, or misfuelling costs.

Theft liability insurance (theft protection)

It covers the amount due if the hire car is stolen. It is subject to an excess amount, which means you would have to pay the first part of an insurance claim (usually between £800 to £3,000, depending on the car, the country and the deal.

If you choose to insure your excess with us, however, you'll be reimbursed for any or all of of the excess amount you have to pay (See essential cover). With Premium Cover your excess can be reduced to zero.

Insurance excess

For rentals outside of the US and Canada there's almost always an excess held on your card* - this is similar to the excess on your own car in the UK. However, the excess on rental cars is very high. It's often in the region of £1,000 to £2,500. If you decide not to cover the excess you could be liable to pay for damage up to the excess . Take a look at the Premium Cover rental car options if you'd prefer not to have a large amount blocked on your credit card .

Fuel policy (full to full vs full to empty)

The rentals on the site include a full to fuel fuel policy.

You'll be required to pay a deposit for fuel on your credit card when you pick up the rental. Ensure that you fill the rental up and drop it off full and there will be no additional fees for fuel.

You might see full to empty fuel policies on some other sites that seem to be better deals. Always check the terms and conditions for full to empty rentals as usually the refuelling and admin charges associated with full to empty fuel policies always make it much more expensive than full to full .

Our advice to find a deal on your 11 Seater rental

Factor in the dates you're booking:

To find the best deals for your vehicle rental it pays to book , especially during peak times like school holidays and Christmas. 11 seater rental can be in very high demand in the summer months and often the supply of large vehicles is more restricted than many other types of rental. If the price drops after you've booked with us, we offer free cancellation, so you can cancel and rebook at any point until 48 hours before you collect the vehicle.

Mileage and fuel policy:

If you are comparing the options for your rental on other websites, be cautious to check the fuel policy and mileage allowance. Some other websites hide this away in the T&Cs. If you use more than the mileage allowance or hire a 11 seater with a full to empty fuel policy, you could be hit with some unexpected charges when you drop off the vehicle. We only offer full to full rentals and we always clearly display the mileage allowance.

Excess and Security Deposit:

Ensure that you check the amount you'll have to leave as a security deposit on your card. Often, for cheaper 11 seater rentals, you will have to leave a higher security deposit, which will be held on your credit card when you collect the car. You'll see the security deposit amount clearly displayed throughout our website.

Additional drivers and child seats:

You'll find the prices of these on our extras page. We often have special promotions, including extra drivers in the price. Where free additional drivers are available, you can find them clearly listed on the search results page of our website.

Border crossing and one-way fees:

If you intend to take your 11 seater across a border into a different country, additional fees are usually charged by the car hire company. Be sure to check the terms and conditions for these fees before you book as they can be expensive. If you can't find them on our website, contact one of our car rental advisors and they'll be happy to help.

Why we're different

There's a bucket load of reasons why we are different from our competitors but to start, it's important to understand that Stress Free Car Rental was born out of our own frustration with the process of hiring a vehicle.

We don't like to be be beaten on price. Our 11 seater rental price match promise means that if you find the same hire vehicle at a lower price, we'll match it.

Pricing on our website includes additional fees that other websites don't usually display - this makes sure that your experience is as transparent as it can be.

We don't work with just any 11 seater rental providers. We're careful to only work with brands you can trust.

The reason we do things differently is because we got annoyed with seeing customers getting shortchanged and thought we could provide a more transparent service.

Our website collects millions of prices at 1000s of vehicle hire locations to find you amazing deals and ensure that booking them on our website as fast, simple, simple, fast and Stress Free as it can be

Stress Free Car Rental work to deliver you with all of the best 11 seater rental prices with no hidden fees.

Hiring a Car with Cross Border Fees Included

If you'd like to pick up your car hire and drive it across the border into a different country, we strongly recommend to review the terms and conditions. Almost all car hire brands require that you let them know when you collect the car; and usually charge additional fees to top up the insurance. If you fail to do so, you might find that the rental car will not be insured when you cross over into a different country.

You can find the information relating to cross border charges and fees by checking the Rental terms and checking the Cross Border Rules section.

If you cant find the cross border terms and conditions please get in touch with our car rental advisors and they'll be happy to help.

How to hire a car without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

How to Hire a Car with Free Cancellation

All of the hire cars we list on our website include a free cancellation policy. This means that you can cancel your booking and receive a refund at any point up until 48 hours before picking up the car.

If you have purchased the Essential Cover product to insure the car rental excess, you can cancel this and receive a full refund up until the rental start time.

All refunds are processed by us in less than 24 hours. If you decide to cancel your rental, the money will be in your bank account within 7 days.

How to Hire a Car with One Way Fees included

Many of the vehicle rental brands we work with allow you to collect your car in one location and drop off the car at a different location. If you have selected a different drop off location for your rental, the prices you'll see on the website will include all additional charges for this. You will also find a breakdown of the additional fees on the payment page.

Car Hire with a Low Security Deposit

At the collection desk, you'll be asked to leave a security deposit on a debit card or credit card. Deposits can vary significantly dependent on the size of the car and the insurance excess . Car rental Security deposits can vary between £100 and £2,300.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you choose to book a rental with Premium Cover included, you're often able to reduce the deposit to cover only fuel (usually less than £100), this is refunded to your card when the rental is returned with a full tank.

Hiring a Car with Unlimited Mileage

We offer limited and unlimited mileage rentals.

Limited mileage rentals are often a cheaper option than unlimited. For limited mileage rentals, the mileage limit will always be clearly displayed. If you decide to book a rental including limited mileage, you will be liable to pay an additional fee if you go above the daily mileage allowance. The total mileage allowance for the rental period is calculated as (the number of rental days multiplied by the daily mileage allowance). You don't have to stay within the daily allowance on every day, as long as the total miles used during the rental doesn't go over the number of days X the daily limit.

If you choose a limited mileage rental, it's receommended to check the fees for excess mileage. You can find these in our T&Cs section.

How to Hire a Car without an Excess Held on Your Credit Card

The excess is the amount you would be liable to pay if the vehicle is stolen, written off or severely damaged. However, the excess on rental cars can be high. It's normally between £850 to £2,200. If the car is returned damaged, or it's stolen or written off, you will have to pay up to the total amount of the excess.

On collection of the rental car, the excess is held on your credit card as a 'pre-auth' transaction. Pre Auth means that the amount isn't taken from your card as a regular transaction, it's held as a pending payment until you return the car. You don't normally have to pay currency fees on credit cards for pre authorised transactions. As long as the rental car is dropped off in the same condition as when it was collected, this excess amount will be fully refunded to your credit card with nothing further to pay.

If you plan to pay by debit card, the excess will be taken from your account and fully refunded when the vehicle is dropped off. If you plan to use a debit card on collection, as the excess is often very high, we recommend to either buy Premium Cover when you book or to pay for top up insurance at the rental desk.

If you'd like to hire a car with a £0 or reduced insurance excess check out our Premium Cover options.

How to Rent a Car with Child Seats or booster seats

You're allowed to take along your own child seats and booster seats for your vehicle rental, provided that they meet the legal safety requirements for use in your car hire location.

You will be offered the option to include them with your car rental when making a booking on the website. Child seats are paid for in local currency when collecting the rental.

Rental car brands you can trust in London United Kingdom

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
Shuttle Bus

Opening hours

LONDON CITY AIRPORT PRESTIGE

Address
KING GEORGE V DOCK
SILVERTOWN
LONDON
E16 2PX

Location
On Airport

Opening hours

LONDON EXCEL PRESTIGE

Address
LONDON EXCEL PRESTIGE - ONE WESTERN
GATEWAY ROYAL VICTORIA DOCK
LONDON
E16 1XL

Opening hours

STRATFORD INTERNATIONAL STATION

Address
International Way
Olympic park
LONDON
E20 1YY

Opening hours

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
Shuttle Bus

Opening hours

LONDON CITY AIRPORT PRESTIGE

Address
KING GEORGE V DOCK
SILVERTOWN
LONDON
E16 2PX

Location
On Airport

Opening hours

LONDON EXCEL PRESTIGE

Address
LONDON EXCEL PRESTIGE - ONE WESTERN
GATEWAY ROYAL VICTORIA DOCK
LONDON
E16 1XL

Opening hours

STRATFORD INTERNATIONAL STATION

Address
International Way
Olympic park
LONDON
E20 1YY

Opening hours

Green Motion London City Airport

Address
London Regatta Centre
1012 Dockside Road
London
E16 2QT

Location
Shuttle Bus

Opening hours

BECKTON

Address
1 Claps Gate Lane
Beckton
London
E6 6JF

Opening hours
Monday: 08:00:00 to 18:00:00
Tuesday: 08:00:00 to 18:00:00
Wednesday: 08:00:00 to 18:00:00
Thursday: 08:00:00 to 18:00:00
Friday: 08:00:00 to 18:00:00
Saturday: 08:00:00 to 16:00:00
Sunday: 09:00:00 to 16:00:00

GREENWICH

Address
Plot 5
Morden Wharf
Tunnel Avenue
Greenwich
SE10 0PA

Opening hours
Monday: 08:00:00 to 18:00:00
Tuesday: 08:00:00 to 18:00:00
Wednesday: 08:00:00 to 18:00:00
Thursday: 08:00:00 to 18:00:00
Friday: 08:00:00 to 18:00:00
Saturday: 08:00:00 to 16:00:00
Sunday: 09:00:00 to 16:00:00

LONDON CITY APT

Address
LONDON CITY AIRPORT
LONDON CITY AIRPORT
E16 2PX

Opening hours

STRATFORD INT RR STN

Address
INTERNATIONAL WAY, OLYMPIC PK
LONDON
E20 1YY

Opening hours

WOOLWICH

Address
5 PETTMAN CRESCENT
WOOLWICH
LONDON
SE28 0AJ

Opening hours

BARKING

Address
UNIT 21, RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

Opening hours

ILFORD

Address
970 ROMFORD ROAD
ILFORD
LONDON
E12 5LP

Opening hours

LONDON HEATHROW GB

Address
SHERATON HEATHROW HOTEL
MIDDLESEX

Opening hours

GREENWICH

Address
PLOT 5, MORDEN WHARD
GREENWICH
SE10 0PA

Opening hours

BARKING

Address
UNIT 21 RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

Opening hours

CLOSED LONDON BOW

Address
ENTERPRISE RENT A CAR
145B BOW ROAD
LONDON
E3 2SA

Opening hours

11 seater car rental Insurance options:

If renting a 11 seater in the USA, arriving from overseas and have a foreign driving licence, all of the 11 seaters in the United States you will see included on our website have zero excess and a low-security deposit. Most rentals in the rest of the world will often require an insurance excess. You're offered the chance to purchase a policy to cover the excess when you make your booking.

Our Premium cover

Premium insurance is the highest option for 11 seater hire insurance we offer.

Selecting Premium Insurance is totally optional, you can also choose to buy Premium Cover at the collection desk, it's often less expensive to buy this up front on our website at the same time as you make your 11 seater rental booking.

You're able to buy Premium Cover along with your 11 seater rental, so that you know the full price of everything before starting your trip.

We want you to be able to make an informed decision relating to which 11 seater rental insurance product is right for you, we work closely with our vehicle rental partners to provide you the ability to purchase a Premium cover product.

Stress Free Essential insurance options

As well as being easy to use, friendly and of course, stress free, we offer two different levels of insurance when you book a 11 seater with us.

Essential cover will appear as an option in the vehicle hire insurance options. For some partner/geographical 11 seater rental combinations the cover might not be available.

Essential Cover includes fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.

Our essential cover, offered when you make your vehicle booking, is a vehicle hire excess reimbursement policy which covers you on a selection of extra charges that standard insurance doesn't.

Collecting your 11 Seater hire using a debit card and other payment options.

You can use a American Express, Visa or a Mastercard credit card or a debit card provided by your bank or credit card company when hiring a 11 seater on our website.

We've made it incredibly easy on our website to filter which 11 seater rental partners do accept debit card. Just use the filters on the search results page to compare the 11 seater hire companies do accept your card type when you pick up the vehicle.

It's important to consider when deciding if you should use a debit card at the collection desk, 11 seater rental companies frequently hold an excess on the lead drivers credit card, the excess is often a significant amount of money and if you opt to pay with a debit card this will be debited from your account and not refunded until weeks after completion of your rental contract.

Would you like us to take payment using something other than credit card or debit card? Do get in touch and let us know. We are always open to ideas about how we can enhance the service we offer to make paying for your vehicle hire as Stress Free as it can be.

We accept a huge range of currencies including Euros (EUR), British Pounds (GBP), US Dollars (USD) and Australian Dollars (AUD).

Many of the 11 seater hire brands we include will accept a debit card when you arrive at the collection desk to pick up the rental; some of these do have different terms and conditions associated with them. Be careful to review the T&Cs if you plan to use a debit card at the desk when collecting the vehicle.

It's worth bearing in mind that often 11 seater hire brands that will accept debit card at the desk are not as cheap as 11 seater hire companies that accept credit card only.

Whether you are planning a business trip with a group or a family vacation, our website compares a broad variety of cheap 11 seaters for hire at 1000s of rental locations globally, from all of the brands you can trust including National and many more, so we are sure to include an affordable 11 seater option that fits your requirements .

Sharing the driving on your trip? look out for special discounts on our site for 11 seater hire with free extra drivers included. These offers can save you money compared to paying for additional drivers when you collect the vehicle.

The 11 seaters on our website include free cancellation and a price match guarantee. You're able to change your mind and cancel with a full refund up to 48 hours before you pick up the vehicle.

Want to hire a 11 seater without a credit card? We include all the payment options allowing you to pick up your 11 seater hire using a debit card . You can use the filter section on our search results page to find them.

Our website only compares 11 seaters that come with a fair full to full fuel policy. You'll collect the vehicle with a full tank and return it full. A small deposit for fuel will be held on your credit card when you collect the vehicle and refunded when you drop it off full. Look out for full to empty fuel policies you might find at a lower cost on other sites, full to empty usually means you should expect some expensive additional fees for refuelling, so always check the T&Cs for full to empty rentals.

If you're trying to find a 11 seater hire with no deposit and no excess, take a look at our premium cover options. Premium Cover reduces the excess and security deposit on your vehicle rental (sometimes to zero).

Need help finding your rental? Get in touch with one of our car hire advisors and we'll have your rental sorted in minutes.

Hiring a car during the COVID pandemic

As always the safety of customers continues to be our highest priority. Prior to the crisis and throughout we offer free cancellation with a full refund on all car rental including insurance. Throughout the current crisis, we've significantly reduced our amount of time it takes to process refunds, all refunds are handled inside of 24 hours of receiving the cancellation request - with the funds clearing to the customer's account in less than 7 business days.

Improved car hygeine processes at London United Kingdom

Our car rental partners have implemented advanced cleaning precautions, following the applicable local regulations, during the current pandemic. Here's an outline of some of the addional measures carried out.

Between rentals, Hertz and Thrifty are implementing a multi stage cleaning and increased hygiene process, involving thorough cleaning of the steering wheel, door handles, seats etc.

Europcar are carrying out additional car deep cleaning and disinfecting measures. Vehicle keys are also disinfected between each rental and placed in a sealed envelope once disinfected. A zero contact policy is in place at the pick up and drop off areas, with all work areas cleaned thoroughly between every customer collection.

Enterprise, Alamo and National locations in are providing a complete clean pledge. This involves the deep cleaning each car between every hire ,including disinfecting the car keys.

New protocols are now in place with Greenmotion, involving the installation of safety protection screens and sanitiser units at collection locations. Staff are also now wearing protective equipment such as gloves and masks. Greenmotion are also fully sanitising each vehicle between every rental.

We will continue to update this information as new information becomes available.
StressFreeCarRental car hire

Why choose StressFreeCarRental.com during the Covid pandemic?

If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.

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