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We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle

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12 Seater Rental

How to hire a with a Free Additional Driver

How to hire a including a Free Additional Driver

You can find deals on our website which include a free additional driver bundled with the price. You can use the filters on the search results page to find bundled extra driver deals. You can also add an extra driver on the extras page before you complete your booking.

How to Rent a Car with Free Cancellation

All of the rentals we list on our website include free cancellation. Free Cancellation means that you're able to cancel the car hire with a refund anytime until 48 hours before picking up the car.

If you've purchased the Essential Cover product to insure your car hire excess, you're able to cancel this and receive a full refund anytime up until the rental collection time( as printed on your rental confirmation email).

We process all refunds in less than 24 hours. If you have to cancel your rental, this means that the money will be in your bank account in 7 days.

Renting a Car with Free Cancellation

How to hire a car without a credit card

How to hire a car without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

Hiring a Car with a Reduced Security Deposit

When you collect the car, you'll usually be required to leave a security deposit on a debit card or credit card. Deposits vary significantly subject to the make and model of the vehicle and the excess . Car hire Security deposits can range between £0 and £2,300.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you choose to reserve a rental with Premium Cover included, you can reduce your deposit to cover only the cost of a full tank of fuel (often less than £100), this is refunded to your card when the vehicle is returned with a full tank.

Hiring a Car with a Low Security Deposit

How to Hire a Car with Unlimited Mileage

Car Hire with Unlimited Mileage

We offer unlimited and limited mileage rental.

Limited mileage rentals are often less expensive than unlimited. For limited mileage rentals, the mileage limit will always be clearly displayed. If you decide to book a rental with limited mileage, you will be charged an additional fee if you go above the daily allowance. The total mileage allowance for the rental duration is calculated as (the number of hire days X the daily allowance). You don't have to remain within the daily allowance on every day, provided that the total miles used during the rental doesn't go over the number of days multiplied by the daily allowance.

If you opt for a limited mileage car hire, it's receommended to check the fees for excess mileage. You'll find these in our T&Cs section. You can also use the search filters on our website to find car rental including unlimited mileage which will save money if you're planning a longer trip

How to Hire a Car with One Way Fees included

Many of the vehicle rental providers we include allow you to pick up your vehicle in one location and drop off the vehicle at a different location. If you have chosen a different drop off location for the rental, the prices displayed on our website already include all extra fees for this. You can also see a full breakdown of all additional fees on the payment page.

How to Hire a Car with One Way Fees included

Hiring a Car with no Excess Held on Your Card

How to Hire a Car without an Insurance Excess Held on Your Card

The excess is the amount you'd be liable to pay if the car is stolen, written off or severely damaged. The excess amount on rental cars can be very high. It's normally between £1,000 to £2,100. If the car is returned damaged, or it's stolen or written off, you will have to pay some or all of the excess.

On collection of the hire car, the excess is held on your card as something called a 'pre-auth' transaction. Pre Auth means that the money is not taken from your card as a regular transaction, it's held as a pending payment until you drop off the car. You don't usually pay foreign currency fees on credit cards for pre authorised transactions, so provided the vehicle is returned in the same condition as when it was collected, this amount will be fully refunded to your credit card with nothing additional to pay.

If you're paying by debit card, the excess will be taken from your account and fully refunded when the vehicle is dropped off. If you intend to use debit card on collection, as the excess is often very high, we recommend to either buy Premium Cover when you book or to buy top up insurance at the collection desk.

To view car hire options with a £0 or reduced excess take a look at our Premium Cover options.

How to Hire a Car with Child Seats or booster seats

You can use your own child seats and booster seats for your rental, so long as they meet all of the legal safety requirements for use in your car hire location.

You'll have the option to add them to your rental when you make a booking on the website. Child seats are paid for in local currency when collecting the car.

Renting a Car with Child Seats

Car Hire with Cross Border Fees Included

Car Hire and Cross Border Fees

If you plan to collect your rental and drive it across the border , we strongly recommend to review the terms and conditions. Many car rental providers insist that you inform them when you collect the car; and will charge additional fees to top up the insurance. If you do not let them know, you might find that your rental will not be insured if you take the rental into a different country.

You'll find the details of cross border policies by clicking Rental terms and viewing the Cross Border Rules section.

If you're struggling to find the cross border terms and conditions for your car hire get in touch with our car rental advisors and they'll be happy to help.

Our Premium cover option

Premium cover is the highest option for 12 seater hire cover we offer.

You can buy Premium Cover along with your vehicle rental, so that you know the exact cost of everything before starting your trip.

So that you can understand all of the options relating to which 12 seater rental insurance product is best for you, we work closely with our vehicle rental partners to provide you the ability to rent a vehicle including a Premium cover product.

Car hire Brands you can trust in London United Kingdom

London City Airport

Address
London City Airport
London
E16 2PX

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
On Airport

EXCEL LONDON

Address
EUROPCAR EXCEL LONDON
ONE WESTERN GATEWAY, ROYAL VICTORIA
LONDON
E16 1XL

LONDON EXCEL PRESTIGE

Address
5-6 KERRY AVENUE, PURFLEET IND PARK
PURFLEET
RM154YE

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
On Airport

EXCEL LONDON

Address
EUROPCAR EXCEL LONDON
ONE WESTERN GATEWAY, ROYAL VICTORIA
LONDON
E16 1XL

LONDON EXCEL PRESTIGE

Address
5-6 KERRY AVENUE, PURFLEET IND PARK
PURFLEET
RM154YE

Green Motion London City Airport

Address
London Regatta Centre
1012 Dockside Road
London
E16 2QT

Location
Shuttle Bus

BECKTON

Address
1 Claps Gate Lane
Beckton
London
E6 6JF

Opening hours
Monday: 10:00:00 to 15:00:00
Tuesday: 10:00:00 to 15:00:00
Wednesday: 10:00:00 to 15:00:00
Thursday: 10:00:00 to 15:00:00
Friday: 10:00:00 to 15:00:00
Saturday: to
Sunday: to

GREENWICH

Address
Plot 5
Morden Wharf
Tunnel Avenue
Greenwich
SE10 0PA

Opening hours
Monday: 10:00:00 to 15:00:00
Tuesday: 10:00:00 to 15:00:00
Wednesday: 10:00:00 to 15:00:00
Thursday: 10:00:00 to 15:00:00
Friday: 10:00:00 to 15:00:00
Saturday: to
Sunday: to

LONDON CITY APT

Address
LONDON CITY AIRPORT
LONDON CITY AIRPORT
E16 2PX

WOOLWICH

Address
5 PETTMAN CRESCENT
WOOLWICH
LONDON
SE28 0AJ

BARKING

Address
UNIT 21, RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

ILFORD

Address
970 ROMFORD ROAD
ILFORD
LONDON
E12 5LP

DOCKLANDS

Address
GROUND FLOOR UNIT, BLOCK 9
BALTIMORE WHARF
LONDON

GREENWICH

Address
PLOT 5, MORDEN WHARD
GREENWICH
SE10 0PA

BARKING

Address
UNIT 21 RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

CLOSED LONDON BOW

Address
ENTERPRISE RENT A CAR
145B BOW ROAD
LONDON
E3 2SA

BARKING

Address
UNIT 21 RIPPLESIDE IND ESTATE
BARKING

ILFORD

Address
CITIPARK
Clements Raod
LONDON
IG1 1AG

Opening hours
Monday: 00:00:00 to 23:59:00
Tuesday: 00:00:00 to 23:59:00
Wednesday: 00:00:00 to 23:59:00
Thursday: 00:00:00 to 23:59:00
Friday: 00:00:00 to 23:59:00
Saturday: 00:00:00 to 23:59:00
Sunday: 23:59:00 to 23:59:00

Our advice to discover the best deal on your 12 Seater hire

Factor in the dates you're booking:

To find the best deals for your vehicle rental it makes sense to book , especially during peak times like Easter and Christmas. 12 seater hire can be in exceptionally high demand in the summer months and often the supply of large vehicles is more restricted than many other types of car. If the price drops after you've booked your rental with us, we include free cancellation, this means you can cancel at any point up until 48 hours prior to collecting the car.

Mileage and fuel policy:

When you're looking around for your rental on different websites, be careful to factor in the fuel policy and mileage allowance. Many other websites hide this away in the T&Cs. If you go over your mileage allowance or hire a 12 seater with a full to empty fuel policy, you might end up with some unexpected fees when you drop off the vehicle. Our site only includes full to full rentals and we always clearly display the mileage allowance.

Security deposit and excess:

Be sure to check the amount you're required to pay as a security deposit on your card. Often, for cheaper 12 seater rentals, you'll be required to leave a much more expensive security deposit, this is held on your credit card when you collect the car. You will see the security deposit amount clearly displayed throughout our website.

Child seats and additional drivers:

You'll find the cost of these on our extras page. Whenever available we have special promotions, including additional drivers in the price. Where free extra drivers are available, you'll see them clearly listed on the search results page of our website.

One-way fees and border crossing:

If you plan to drive your 12 seater across a border into a different country, additional fees are usually charged by the car rental provider. Be sure to check the T&Cs for these before you book as it can be expensive. If you can't find them on our website, please contact one of our car rental advisors and they'll be happy to help.

Our Essential insurance options

Along with being easy to use, friendly and of course, stress free, we also offer two different levels of insurance when you book a 12 seater with us.

Essential Cover includes key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and more.

Our essential cover, offered at the same time as you make your vehicle hire booking, is a vehicle hire excess reimbursement policy which covers you on a selection of extra charges that standard insurance doesn't.

Why we're different

There's a huge amount of reasons why we are different from our rivals but to start, it's important to understand that Stress Free Car Rental was born out of our frustration with the process of renting a vehicle.

Our technology collects and compares millions of cheap 12 seater hire deals at 1000s of vehicle rental locations to find you low cost offers and make booking them on our website as easy, quick and Stress Free as it should be

So, the reason we do things differently is because we got annoyed with seeing customers having trips ruined by a bad rental experience and thought we could provide a better service.

Pricing includes additional fees that other price comparison websites don't usually include - this makes sure that your experience is as straightforward as possible.

We won't be beaten on price. Our 12 seater rental price match guarantee means that if you find the same hire vehicle at a lower price, we'll match it.

We work to deliver you with all of the best 12 seater rental prices with no hidden fees.

12 seater car rental Insurance :

If you are renting a 12 seater in the USA, arriving from overseas and have a foreign driving licence, all of the 12 seaters in the USA you will see included on our website have a low security deposit and no insurance excess. Rentals in Europe and the rest of the world will require an insurance excess. You'll be offered the chance to purchase a policy to cover the excess on the extras page of our website.

Whether you're planning a business trip with a group or a family vacation, we compare a broad variety of low cost 12 seaters for hire at 1000s of rental locations globally, from all of the brands you can trust like Enterprise, Alamo, Europcar, Hertz and many more, so we are sure to include an affordable 12 seater rental that fits your requirements perfectly.

Need an additional driver? keep an eye out for special discounts on the website for 12 seater rentals including free extra drivers. These can save you a small fortune compared to paying for additional drivers when you collect the vehicle.

All of the 12 seaters on our website include a price match guarantee and free cancellation. So you can change your plans and cancel with a full refund any time up to 48 hours before you collect the vehicle.

Looking to hire a 12 seater with no credit card? We include all of the payment options allowing you to collect your 12 seater hire with a a debit card instead. Use the filter section on our search results page to find these options.

Our website only compares 12 seaters that come with a fair full to full fuel policy. You will pick up the vehicle with a full tank and drop it off full. A small amount for the fuel will be held on your credit card when you pick up the vehicle and refunded when you drop it off full. Beware of full to empty fuel policies you might see at a cheaper price on other sites, full to empty usually comes with some expensive additional fees for fuel, we recommend to always check the T&Cs for full to empty rentals.

If you're looking for 12 seater hire with no excess and no deposit, check out our premium cover options. Premium Cover reduces the excess and security deposit on your vehicle rental (often to zero).

Need help finding your rental? Get in touch with one of our car hire advisors and we'll have your rental sorted in minutes.

Car hire terms

Theft liability insurance (theft protection)

Theft liability insurance (theft protection)
It insures the amount due if the rental car is stolen. It is subject to an excess amount, this means you'll have to pay the first part of any claim (normally between £950 to £1,500, depending on the deal, the car rental company and the location.

If you choose to insure your excess with an excess reimbursement policy, however, you will be refunded for the of the excess you have to pay (See essential cover). With Premium Cover the excess is often reduced to zero.

Excess reimbursement insurance

Purchasing essential cover ensures you'll be refunded for any of the excess that's held on your credit card by the car hire company .

This insurance also usually covers other potential costs, like cleaning, towing, admin fees and misfuelling costs.
Excess reimbursement insurance

CDW (Collision damage waiver)

CDW (Collision damage waiver)
CDW provides insurance protection for damage in the same way the insurance you usually have on your personal vehicle does. CDW includes an excess which you can choose to insure with an additional policy (See Excess reimbursement insurance). Stress Free Car Rental also list rental cars that include CDW with no excess amount

Additional driver fees

A car hire agreement is between the hire car company and the one individual that signs the agreement and will be the named driver. This means you will have to ask for any other drivers to be added, and this usually means an additional cost ( can be up to £11a day or even more). We often list promotions where extra drivers are free. Always be cautious of being asked if you'd like to add a driver without being told the cost.
Extra driver charges

Rental car excess

Insurance excess
For rentals outside of the US and Canada there is almost always an insurance excess to pay* - just like on your own car in the UK. However, the excess on rental cars is high. It's usually in the region of £1,200 to £2,500. If you decide not to insure the excess amount you could be liable to pay for damage up to the value of the excess . Take a look at our Premium Cover car rental options if you'd like to avoid having a large amount blocked on your card when you collect the car.

Fuel policy (full to full vs full to empty)

The rentals on the site always include a fair full to fuel fuel policy.

You'll be asked to pay a small deposit for fuel on your credit card when you collect the rental. Ensure that you fill the rental up and drop it off full and there will be no additional fees for fuel.

You might see full to empty policies on some other websites that seem to be offering cheaper deals. Always check the small print for full to empty rentals as the admin and refuelling fees associated with full to empty fuel policies make it much more expensive than full to full .
Fuel policy (full to full vs full to empty)

Third party liability cover

Third party liability insurance
Third party liability insurance provides protection in case you cause an accident. If you do, it could injure or kill other people (for instance your passengers, people in other vehicles or pedestrians), or damage their property (their vehicle, house or possessions, for example). As legally they need to be protected, you'd be responsible the cost of any damage, or treating injuries or financially covering loss of earnings, as well as the third party's legal costs and court costs.

Third party liability is subject to an excess, this means you would have to pay the first part of any claim (normally between £850 to £3,000, varying dependent on the car, the deal and the country). If you choose to cover your excess amount, you'll be reimbursed for any or all of the excess you have to pay. If you decide to take out Premium Cover, the excess is often reduced to zero.

Paying for 12 Seater rental with a debit card and other ways to pay.

You can use a Visa, American Express or a Mastercard debit card or credit card issued by a bank or credit card company when booking your 12 seater on our website.

Would you like us to allow you to pay with a method other than debit card and credit card? Please get in touch and let us know. We are always open to ideas regarding how we can enhance our service to make booking your vehicle rental as Stress Free as it can be.

We've made it ridiculously simple on the website to identify which 12 seater rental brands can accept debit card. Simply use the filters on the search results page to compare the 12 seater rental brands can accept your card type at the collection desk.

Be careful when deciding if you want to use a debit card when collecting your 12 seater, 12 seater rental companies frequently hold an excess on the lead drivers credit card, the credit card hold can be a large amount of money , if you opt to pay using debit card this might be debited from your bank account and not refunded until weeks after completion of your rental contract.

Many of the 12 seater hire partners we work with will accept a debit card when you arrive at the collection desk to pick up the rental; some of these do have different terms and conditions related to them. Be careful to understand the terms if you want to use a debit card at the desk when collecting the vehicle.

It's worth bearing in mind that frequently 12 seater rental companies that will accept debit card at the desk are not as cheap as those that accept credit card only.

We accept a number of currencies including US Dollars (USD), British Pounds (GBP), Euros (EUR), South African Rand (ZAR) and Canadian Dollars (CAD).

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