12 Seater Rental

Car hire terms

Theft liability insurance (theft protection)

Theft liability covers the amount due if the hire car is stolen. It is subject to an excess , this means you would need to pay the first part of any claim (normally between £700 to £3,000, depending on the car, the country and the deal.

If you choose to insure your excess with us, however, you'll be refunded for any or all of of the excess you pay (See our essential cover). Or with Premium Cover the excess amount can be reduced.

Excess reimbursement insurance

Buying excess cover means you'll be refunded for the excess you have to pay to the car rental company .

Excess reimbursement insurance also usually covers other possible costs, such as towing, cleaning or admin fees, or misfuelling fees.

CDW (Collision damage waiver)

CDW provides insurance protection for damage in a similar way the insurance cover you have on your personal vehicle does. CDW includes an excess amount which you can choose to insure separately (See Excess reimbursement insurance). We also list car hire on the site that include CDW with a zero excess

Extra driver costs

Car rental contracts is between the hire car company and the person that signs the contract and will be the main driver. This requires that you will need to ask for other drivers to be added, and this usually comes with a cost (which can be up to £10a day ). We often list promotions where extra drivers are free. Beware of being asked if you'd like to add a driver without being informed of the cost.

Insurance excess

For rentals outside of the US and Canada there's usually an insurance excess held on your card* - this is similar to the excess on your own car in the UK. However, the excess on rental cars is high. It's normally in the region of £1,000 to £2,500. If you decide not to insure the excess amount you will be liable to pay for any damage up to the value of the excess . Check out the Premium Cover car rental options if you'd prefer not to have a large amount blocked on your credit card when you collect the car.

Fuel policy (full to full vs full to empty)

The hire cars on the site always come with a full to fuel fuel policy.

When you collect you rental you'll be asked to hold a small deposit for fuel on a credit card when you pick up the car. Ensure that you fill the car up and return it full and there will be nothing further to pay for fuel.

You will see full to empty fuel policies on some other sites that seem to be better deals. Always check the small print for full to empty rentals as the refuelling and admin fees included with full to empty fuel policies make it more expensive than full to full fuel policies.

Third party liability cover

Third party liability insurance provides protection in case you cause an incident. If you do, it could kill or injure other people (such as your passengers, pedestrians or people in other vehicles), or damage their property (their vehicle, house or possessions, for example). As legally they need to be covered, you could be responsible any claim, or treating injuries or financially covering loss of earnings, as well as the third party's legal costs and court fees.

Third party liability is usually subject to an excess, which means you would need to pay the first part of any claim (normally between £1,000 to £1,500, depending on the car, the deal and the country). When you insure the excess amount, you will be refunded for all of the excess you have to pay. Or if you take out Premium Cover, the excess is often reduced .

How to hire a with a Free Additional Driver

Look out for offers on our website including a free additional driver bundled with the price. Use the filters on the search results page to find bundled extra driver deals. It's also possible to add an extra driver on the extras page before you complete your booking.

How to Rent a Car with Free Cancellation

All of the rentals we offer include free cancellation. This means that you're able to cancel your car hire with a refund at any point up until 48 hours before you collect the car.

When you purchase the Essential Cover product to insure the car rental excess, you can cancel this and receive a refund up until the rental collection time( as printed on your rental confirmation email).

We process all refunds in less than 24 hours. If you cancel the booking, the money will be in your bank account in 7 days.

How to hire a car without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

How to Rent a Car with a Reduced Security Deposit

When you collect the car, you will usually be asked to leave a security deposit on your debit card or credit card. The security deposit can vary significantly dependent on the size of the vehicle and the excess amount. Car rental Security deposits can range between £0 and £2,000.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you choose to book a rental with Premium Cover included, you're often able to reduce your deposit to cover only fuel (often less than £100), which is refunded to your card when the rental is dropped off with a full tank.

How to Rent a Car with Unlimited Mileage

Our website offers both limited and unlimited mileage rental.

Limited mileage rentals can often be less expensive than unlimited. For limited mileage rentals, the mileage limit will always be clearly displayed. If you choose a rental with limited mileage, you will be charged a per mile additional fee if you go above the daily allowance. The mileage allowance for the whole rental is calculated as (the number of rental days X the daily mileage allowance). You do not have to remain within the daily limit on every day, provided that the total miles used throughout the rental does not exceed the number of days X the daily limit.

When you decide to book a limited mileage car hire, it's receommended to check the fees for excess mileage. You can find these in our T&Cs section. It's also possible to use the search filters on our website to display car rental including unlimited mileage which can save you money if you're planning a longer journey

How to Rent a Car with One Way Fees included

Many of the car rental brands we work with allow you to collect the car in one location and drop off the car at a different location. If you've chosen a different drop off location for your rental, the prices displayed on the website include any extra fees for this. You will also find a full breakdown of all additional charges on the payment page.

Car Hire without an Excess Held on Your Credit Card

The insurance excess is the amount you would be required to pay if the car is written off, severely damaged or stolen. The excess on hire cars can be very expensive. It's often between £800 to £2,200, depending on the car, the country and the deal. If you return the car damaged, or it's stolen or written off, you will be required to pay up to the total amount of the excess.

On collection of the vehicle, the insurance excess is held on your credit card as something called a 'pre authorised' transaction. Pre Auth means that the amount is not charged to your credit card as a regular transaction, it's held as a pending payment until you drop off the car. You don't normally have to pay foreign currency fees on credit cards for pre authorised transactions. As long as the vehicle is returned in the same condition as when it was collected, the excess amount is fully refunded to your credit card without anything additional to pay.

If you plan to pay by debit card, the insurance excess is taken from your bank account and fully refunded when the car is returned. If you plan to use debit card on collection, as the excess amount is often high, it's recommended to buy Premium Cover when you book or to buy top up insurance at the collection desk.

To view car hire options with a £0 or reduced excess check out our Premium Cover options.

How to Hire a Car with Child Seats

You can take along your own child seats for your car rental, so long as they meet all of the legal safety requirements for use in your car hire location.

You will be offered the opportunity to add them to your rental when making a booking on the website. Child seats and booster seats are paid in the local currency when you collect the rental.

How to Hire a Car and Cross Border Fees

If you plan to collect your vehicle and drive it across the border into a different country, be sure to check the terms and conditions. Many car rental providers insist that you inform them when you collect the car; and will charge additional fees to top up your insurance. If you do not let them know, it's possible that your rental will not be insured if you take the rental into a different country.

You'll find the details of cross border policies by clicking Rental terms and viewing the Cross Border Rules section.

If you cant find the cross border information for your car hire get in touch with our car rental advisors and they'll be happy to help.

Our Premium cover option

Premium cover is the highest option for 12 seater hire cover we offer.

You can buy Premium Cover along with your vehicle rental, so that you know the exact cost of everything before starting your trip.

So that you can understand all of the options relating to which 12 seater rental insurance product is best for you, we work closely with our vehicle rental partners to provide you the ability to rent a vehicle including a Premium cover product.

Car hire Brands you can trust in London United Kingdom

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
On Airport

Opening hours

EXCEL LONDON

Address
EUROPCAR EXCEL LONDON
ONE WESTERN GATEWAY, ROYAL VICTORIA
LONDON
E16 1XL

Opening hours

LONDON EXCEL PRESTIGE

Address
5-6 KERRY AVENUE, PURFLEET IND PARK
PURFLEET
RM154YE

Opening hours

STRATFORD INTERNATIONAL STATION

Address
INTERNATIONAL WAY
OLYMPIC PARK
LONDON
E20 1YY

Opening hours

LONDON CITY AIRPORT

Address
LONDON CITY AIRPORT
KING GEORGE V DOCK, SILVERTOWN
LONDON
E16 2PX

Location
On Airport

Opening hours

EXCEL LONDON

Address
EUROPCAR EXCEL LONDON
ONE WESTERN GATEWAY, ROYAL VICTORIA
LONDON
E16 1XL

Opening hours

LONDON EXCEL PRESTIGE

Address
5-6 KERRY AVENUE, PURFLEET IND PARK
PURFLEET
RM154YE

Opening hours

STRATFORD INTERNATIONAL STATION

Address
INTERNATIONAL WAY
OLYMPIC PARK
LONDON
E20 1YY

Opening hours

Green Motion London City Airport

Address
London Regatta Centre
1012 Dockside Road
London
E16 2QT

Location
Shuttle Bus

Opening hours

BECKTON

Address
1 Claps Gate Lane
Beckton
London
E6 6JF

Opening hours
Monday: 08:30:00 to 17:30:00
Tuesday: 08:30:00 to 17:30:00
Wednesday: 08:30:00 to 17:30:00
Thursday: 08:30:00 to 17:30:00
Friday: 08:30:00 to 17:30:00
Saturday: to
Sunday: to

GREENWICH

Address
Plot 5
Morden Wharf
Tunnel Avenue
Greenwich
SE10 0PA

Opening hours
Monday: 08:30:00 to 17:30:00
Tuesday: 08:30:00 to 17:30:00
Wednesday: 08:30:00 to 17:30:00
Thursday: 08:30:00 to 17:30:00
Friday: 08:30:00 to 17:30:00
Saturday: to
Sunday: to

LONDON CITY APT

Address
LONDON CITY AIRPORT
LONDON CITY AIRPORT
E16 2PX

Opening hours

WOOLWICH

Address
5 PETTMAN CRESCENT
WOOLWICH
LONDON
SE28 0AJ

Opening hours

BARKING

Address
UNIT 21, RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

Opening hours

ILFORD

Address
970 ROMFORD ROAD
ILFORD
LONDON
E12 5LP

Opening hours

LONDON HEATHROW GB

Address
SHERATON HEATHROW HOTEL
MIDDLESEX

Opening hours

GREENWICH

Address
PLOT 5, MORDEN WHARD
GREENWICH
SE10 0PA

Opening hours

BARKING

Address
UNIT 21 RIPPLESIDE IND ESTATE
BARKING
IG11 0RJ

Opening hours

CLOSED LONDON BOW

Address
ENTERPRISE RENT A CAR
145B BOW ROAD
LONDON
E3 2SA

Opening hours

ILFORD

Address
CITIPARK
Clements Raod
LONDON
IG1 1AG

Opening hours
Monday: 00:00:00 to 23:59:00
Tuesday: 00:00:00 to 23:59:00
Wednesday: 00:00:00 to 23:59:00
Thursday: 00:00:00 to 23:59:00
Friday: 00:00:00 to 23:59:00
Saturday: 00:00:00 to 23:59:00
Sunday: 23:59:00 to 23:59:00

Our advice to discover the best deal on your 12 Seater hire

Factor in the dates you're booking:

To find the best deals for your vehicle rental it makes sense to book , especially during peak times like Easter and Christmas. 12 seater hire can be in exceptionally high demand in the summer months and often the supply of large vehicles is more restricted than many other types of car. If the price drops after you've booked your rental with us, we include free cancellation, this means you can cancel at any point up until 48 hours prior to collecting the car.

Mileage and fuel policy:

When you're looking around for your rental on different websites, be careful to factor in the fuel policy and mileage allowance. Many other websites hide this away in the T&Cs. If you go over your mileage allowance or hire a 12 seater with a full to empty fuel policy, you might end up with some unexpected fees when you drop off the vehicle. Our site only includes full to full rentals and we always clearly display the mileage allowance.

Security deposit and excess:

Be sure to check the amount you're required to pay as a security deposit on your card. Often, for cheaper 12 seater rentals, you'll be required to leave a much more expensive security deposit, this is held on your credit card when you collect the car. You will see the security deposit amount clearly displayed throughout our website.

Child seats and additional drivers:

You'll find the cost of these on our extras page. Whenever available we have special promotions, including additional drivers in the price. Where free extra drivers are available, you'll see them clearly listed on the search results page of our website.

One-way fees and border crossing:

If you plan to drive your 12 seater across a border into a different country, additional fees are usually charged by the car rental provider. Be sure to check the T&Cs for these before you book as it can be expensive. If you can't find them on our website, please contact one of our car rental advisors and they'll be happy to help.

Our Essential insurance options

Along with being easy to use, friendly and of course, stress free, we also offer two different levels of insurance when you book a 12 seater with us.

Essential Cover includes key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and more.

Our essential cover, offered at the same time as you make your vehicle hire booking, is a vehicle hire excess reimbursement policy which covers you on a selection of extra charges that standard insurance doesn't.

Why we're different

There's a huge amount of reasons why we are different from our rivals but to start, it's important to understand that Stress Free Car Rental was born out of our frustration with the process of renting a vehicle.

Our technology collects and compares millions of cheap 12 seater hire deals at 1000s of vehicle rental locations to find you low cost offers and make booking them on our website as easy, quick and Stress Free as it should be

So, the reason we do things differently is because we got annoyed with seeing customers having trips ruined by a bad rental experience and thought we could provide a better service.

Pricing includes additional fees that other price comparison websites don't usually include - this makes sure that your experience is as straightforward as possible.

We won't be beaten on price. Our 12 seater rental price match guarantee means that if you find the same hire vehicle at a lower price, we'll match it.

We work to deliver you with all of the best 12 seater rental prices with no hidden fees.

12 seater car rental Insurance :

If you are renting a 12 seater in the USA, arriving from overseas and have a foreign driving licence, all of the 12 seaters in the USA you will see included on our website have a low security deposit and no insurance excess. Rentals in Europe and the rest of the world will require an insurance excess. You'll be offered the chance to purchase a policy to cover the excess on the extras page of our website.

Whether you're planning a business trip with a group or a family vacation, we compare a broad variety of low cost 12 seaters for hire at 1000s of rental locations globally, from all of the brands you can trust like Enterprise, Alamo, Europcar, Hertz and many more, so we are sure to include an affordable 12 seater rental that fits your requirements perfectly.

Need an additional driver? keep an eye out for special discounts on the website for 12 seater rentals including free extra drivers. These can save you a small fortune compared to paying for additional drivers when you collect the vehicle.

All of the 12 seaters on our website include a price match guarantee and free cancellation. So you can change your plans and cancel with a full refund any time up to 48 hours before you collect the vehicle.

Looking to hire a 12 seater with no credit card? We include all of the payment options allowing you to collect your 12 seater hire with a a debit card instead. Use the filter section on our search results page to find these options.

Our website only compares 12 seaters that come with a fair full to full fuel policy. You will pick up the vehicle with a full tank and drop it off full. A small amount for the fuel will be held on your credit card when you pick up the vehicle and refunded when you drop it off full. Beware of full to empty fuel policies you might see at a cheaper price on other sites, full to empty usually comes with some expensive additional fees for fuel, we recommend to always check the T&Cs for full to empty rentals.

If you're looking for 12 seater hire with no excess and no deposit, check out our premium cover options. Premium Cover reduces the excess and security deposit on your vehicle rental (often to zero).

Need help finding your rental? Get in touch with one of our car hire advisors and we'll have your rental sorted in minutes.

Car hire throughout the COVID pandemic

As always the safety of customers continues to be our number one priority. As before the crisis and throughout we offer free cancellation with a full refund on all rentals. During the crisis, we've reduced our cancellation and refund time, we process all refunds inside of 1 business day of receiving a customer cancellation request - with the refund usually clearing to the customer's account in less than one week.

Enhanced rental car cleaning and sterilisation processes at London United Kingdom

All of our car hire partners are carrying out additional cleaning procedures during the ongoing COVID pandemic. Here's an summary of the extra steps being taken.

Europcar have implemented extra car deep cleaning and disinfecting measures. Car keys are also disinfected between all rentals and placed in a sealed envelope once disinfected. A zero contact policy is in place at the rental desks, with each desk area cleaned thoroughly between every customer collection.

Enterprise, Alamo and National locations in are providing a complete clean pledge. This involves the deep cleaning every car between every hire ,including disinfecting the car keys.

New protocols are being implemented by Greenmotion, including the installation of safety protection screens and sanitiser units at all locations. Employees are also now wearing protective equipment such as gloves and masks. Each car is being thoroughly cleaned and sanitised between each rental.

Between each rental, Hertz and Thrifty are carrying out a multi stage cleaning and increased hygiene process, involving thorough cleaning of the seats, door handles, steering wheel and keys.

We will continue to update this information as soon as it becomes available.

Paying for 12 Seater rental with a debit card and other ways to pay.

You can use a Visa, American Express or a Mastercard debit card or credit card issued by a bank or credit card company when booking your 12 seater on our website.

Would you like us to allow you to pay with a method other than debit card and credit card? Please get in touch and let us know. We are always open to ideas regarding how we can enhance our service to make booking your vehicle rental as Stress Free as it can be.

We've made it ridiculously simple on the website to identify which 12 seater rental brands can accept debit card. Simply use the filters on the search results page to compare the 12 seater rental brands can accept your card type at the collection desk.

Be careful when deciding if you want to use a debit card when collecting your 12 seater, 12 seater rental companies frequently hold an excess on the lead drivers credit card, the credit card hold can be a large amount of money , if you opt to pay using debit card this might be debited from your bank account and not refunded until weeks after completion of your rental contract.

Many of the 12 seater hire partners we work with will accept a debit card when you arrive at the collection desk to pick up the rental; some of these do have different terms and conditions related to them. Be careful to understand the terms if you want to use a debit card at the desk when collecting the vehicle.

It's worth bearing in mind that frequently 12 seater rental companies that will accept debit card at the desk are not as cheap as those that accept credit card only.

We accept a number of currencies including US Dollars (USD), British Pounds (GBP), Euros (EUR), South African Rand (ZAR) and Canadian Dollars (CAD).

StressFreeCarRental car hire

Why choose StressFreeCarRental.com during the Covid pandemic?

If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.

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