Car hire reviews you can trust

At the independent website Reviews.co.uk, we score 4.80 out of 5 and 97% of reviewers would recommend us. The reviews are all from verified buyers who have booked car hire through us. Below is a selection of what they have to say – but you can check out all of our reviews for yourself at Reviews.co.uk

Mark Edward Lee
Verified Buyer
Really great for competitively priced car hire, after researching the market, found site easy to use and simple to book. Reassured with their no nonsense, upfront disclosure of car hire company excess fees at counter. 5 Star *****
Geoffrey Tremayne
Verified Buyer
Very helpful company, extremely prompt refund when cancellation was requested due to the Covid 19 pandemic. Will rebook with you when we rebook our holiday probably in 2022. Thank you Geoff Tremayne
Mark
Verified Buyer
Cheapest on the market, and very quick and easy refund due to CV. Will definitely book with them again. Quick customer service replies too. Goes a long way during this time
George
Verified Buyer
Good customer service
Terence
Verified Buyer
Very easy to book and very good translation
Anonymous
Verified Buyer
Fast refund, great service with no hassle. Will definitely use this company again.
Deborah
Verified Buyer
Excellent service n quick refund. Will use next year
MICHAEL
Verified Buyer
Excellent company provided the most detailed information concerning my car hire with regard to what to expect when I arrive in the country I was going to. Good price and provide refund due to unable to travel to the USA. Will definitely use them in the future.
Anonymous
Verified Buyer
Fast and quite easy cancellation and refund process.
Anonymous
Verified Buyer
Team was really helpful in helping me cancelling my booking (as our travel plans got cancelled due to COVID-19). They refunded me the full deposit without charging any admin/cancellation fees. Will surely use them as soon as we are ready to travel..
NORMAN
Verified Buyer
We had to cancel because of Corvid 19 the refund was on our credit card account within 24 hours, what service something other companies could learn from!
Anonymous
Verified Buyer
unfortunately had to cancel my hire of car due to covid 19 so i cannot review the actual car hire but when i emailed to cancel they immediately e mailed back to say they would process a refund of my money, whihc was back in my account in a week
Anonymous
Verified Buyer
Holiday cancelled and this was the only refund I didn't have a problem with.
Tom
Verified Buyer
Had to cancel due to pandemic. No issues getting my money back. Shame I didn't have the same luck with my flight refund.
Richard
Verified Buyer
Brilliant service!
Anonymous
Verified Buyer
Luckily booked with free cancellation!
Tom Reilly
Verified Buyer
Had to contact to cancel my booking due to corona virus. Received an email letting me know the refund had been made in less than 1 hour. Money was in the bank in less than a week. Will defo book again next year.
""
Verified Buyer
Prompt and helpful chatline
Ann Dunlevy
Verified Buyer
Site was easy to navigate but had a problem finding information on taking the car across the border into Spain - found it eventually.
David Anderson
Verified Buyer
Just completed the booking stage, very quick with great prices. The rental is for August so a bit too soon to say yet but so far so good.
Anonymous
Verified Buyer
Easy to use and very helpful, I will use this again.
Anonymous
Verified Buyer
By far the cheapest price I could find for our road trip in South Africa.
""
Verified Buyer
easy booking process, not actually picked the car up yet from thrifty car hire. Review requested at time of booking.
""
Verified Buyer
Only problem is with extras. It would be much better to be given a fixed price, non negotiable, for the extra driver and motorway toll instrument
Anonymous
Verified Buyer
Hired a car for my trip to the Algarve. Super cheap and easy to use. Great to see the insurance excess amount clearly displayed. Will book here again next time.
""
Verified Buyer
quick replying to emails
""
Verified Buyer
Very good experience again when booking with Stress Free.
""
Verified Buyer
A pleasure to deal with. It's a very easy no nonsense website to navigate, which doesn't keep annoyingly re-setting every time you click on a filter. All in all, would definitely recommend.
""
Verified Buyer
Easy to book, good value and I needed to change my booking reducing it by one day which they did. Thank you
""
Verified Buyer
Good serv and cheap prise
Anonymous
Verified Buyer
Excellent service, very easy to follow when making the booking. Also, cheaper than deals I could find on the actual car rental company’s own website.
Anonymous
Verified Buyer
The service from enquiry to booking on line has been 5* . ALL of the team have been so helpful and provided all the information I asked for in a timely manner .
Louise Poyner
Verified Buyer
Booking all easy and done smoothly as long as everything ok when in Florida no reason to not use again 👍🏻
Anthony Conway
Verified Buyer
The online experience was definitely as described in the name! Compared to almost all the others, you can see on this website exactly what you are signing up to, and there is no need to hunt around the small print to discover crucial info such as how much will be blocked on your credit card, or what exactly is in the insurance. Thanks stress free! So far you have my vote. I will let you know exactly how the car hire experience goes. Big day tomorrow....
Anonymous
Verified Buyer
Theeasiest of all car booking portals to use, and clearly states where 'zero excess' is applicable - which was particularly important to me.
Armando Tello
Verified Buyer
Cheap and Nice service
Anonymous
Verified Buyer
Great Prices, easy to use with all the information that anyone will require to hire a car. Would highly recommend!!!
Anonymous
Verified Buyer
Accidentally booked for the wrong dates. No issues cancelling and rebooking and great customer service from Angela.
Denise Robbins
Verified Buyer
Very helpful when I needed to cancel and reschedule.
Jane Moore
Verified Buyer
Very easy and user friendly site to use
John Cox
Verified Buyer
Easy to book car rental information clear and understandable
Anonymous
Verified Buyer
Simple, easy to understand options, ideal for all ages
Siobhan Rankin
Verified Buyer
The booking process was simple and straightforward and many thanks to Adrian i emailed Very fast response overall excellent 👌🏻
Anonymous
Verified Buyer
Booking process very - all relevant questions one might have anticipated and covered in easy to understand language. No 'double talk'. Would recommend at present.
Geoffrey Tremayne
Verified Buyer
Booking was very easy and reasonably priced for what we wanted.
David Wright
Verified Buyer
First time I have used this company, although I hire from Alicante Airport around 5 times per year. It was a totally painless experience, very quick and lots of choice of very reasonably priced hire cars. Good choice of filters, in particular full to full fuel and additional driver was prominent. If the hire company at the airport follow through with their end of the process then I would have no hesitation in using Stress Free Car Rental as my first port of call in the future.
Peter Morrison
Verified Buyer
First time to use this company but very pleased with service quick repayment on fuel surcharge Would use again when back to Spain
Louise Charlesworth
Verified Buyer
Good to compare how much will be blocked for the security deposit For my car hire in Spain.
Timothy Steer
Verified Buyer
Very quick and easy to book car hire. Really liked the map so I could see where the closest rental to my hotel in Orlando was.
Nigel Earl
Verified Buyer
Exceptionally easy to book online, website makes for hassle free completion of hire booking. I would certainly recommend StressFree car rental to anyone.
Tom Moorehead
Verified Buyer
Good to see which options had the lowest security deposit for my trip to Malaga. That's what caught me out last time and I got stung for a 1000 euro deposit.
James Gibb
Verified Buyer
Very pleased until acknowledgement email showed that I had been charged 84€ for senior driver. When I completed the booking firm it showed age up to 75 or maybe 79. Something not right here?
Anonymous
Verified Buyer
Great pricing for Recordgo car hire in Malaga.
Dominic Mackinnon
Verified Buyer
Simple and straightforward.
Balamurugan Rangaraj
Verified Buyer
The booking process was simple and straightforward and the price too is very competitive
Richard Lonergan
Verified Buyer
Simple and easy website to use with competitive prices and lots of choice
David Booth
Verified Buyer
Booking was very easy with very good prices
Andrew Digby
Verified Buyer
Easy website to use with excellent, clear pricing.
Keith Radcliffe
Verified Buyer
I initially rang the contact number to check and clarify a couple of points EG Full to Full and Excess Insurance. The call handler was very helpful and gave me the advice I needed, to which I swiftly booked online.
Robert Jesiotrzynski
Verified Buyer
very legible information and form. quick decision and also quick payment. I recommend certainly trustworthy.
Mark Proctor
Verified Buyer
Easy to use, simple booking process
""
Verified Buyer
Really easy to use the online site. Immediate confirmation.
Norman
Verified Buyer
Best deal I could find for Orlando
Peter Lightwood
Verified Buyer
Just booked with Stressfreecarrental.com. Very happy with the website, clear booking process, booking terms and the price: better than the competition. Will use you again! PL
Mary clare Gibson
Verified Buyer
The car was a great price The booking was easy and I immediately received confirmation. I collected the car as arranged and everything went very smoothy Thanks Clare
Keith Oram
Verified Buyer
Quick & easy and excellent that one-way fees are included if applicable; have had major hassles in the past with other sites where that hasn’t been the case and very nasty surprises at pick-up!
Stan Hughes
Verified Buyer
Shopped around and best deal I could find.
christopher morris
Verified Buyer
This site is a breath of fresh air, other prebook rental sites seem clunky and lack the variety of products. I also noticed that stress free rentals offers cheaper products! Excellent service, good to see a new comer to the market.
""
Verified Buyer
Very easy to hire a car just what you need when booking a holiday
Alan Dick
Verified Buyer
Great service and price
""
Verified Buyer
I needed to phone the office to be assured that the information regarding the insurance policy included everything possible and that I wouldn’t be pressured into paying another premium once I arrived at the Alamo desk to collect the car as has happened on other occasions!! It’s the worst thing to have to deal with after a long fight!! I was assured by a charming man that this would not be the case as I had opted for the additional insurance and would therefore be fully covered. Thank you for your help.
Kenneth Bloomfield
Verified Buyer
Website very simple to navigate, compare prices and ease of booking. I have accounts direct with Rental Companies but will use this in future. Will certainly recommend to others. Ken, Isle of Wight
Anonymous
Verified Buyer
Best price I could find for Orlando.
Anonymous
Verified Buyer
So far so good.
Anonymous
Verified Buyer
Clear explanations of additional charges and excess amounts, and cheaper than anyone else I could find. Will use again!
Anonymous
Verified Buyer
Best prices I could find. Quick easy booking process.
Daniel Lent
Verified Buyer
Easy to use, good choice of vehicles and vendors, good information. My only issue was attempting to book and speak to the online team at 21:00hrs (UK) did not get a response yet it stated that someone was online and it would connect. Vehicle booked so will review again after collection....
Anonymous
Verified Buyer
I stated i was over the age limit nowhere on the booking is confirmation the car hire is ok with my age.
""
Verified Buyer
The proof will be when we are there but quick to answer questions and checked up the answer and emailed me back withthe info once they had checked up the answer to my question requiring them to wait till firm opened... much better than guessing!
""
Verified Buyer
Clue is in the name. Opened up the front page, found an excellent deal, exactly what I wanted and in a convenient pick up spot at a really good price within three minutes. Went down there this morning and was in the car ten minutes after showing up at the Hertz desk. No extra charges, no fuss. Needless to say, I'm always using this from now on.
Denise Robbins
Verified Buyer
Very easy booking and very clear information.
Alexander Dale
Verified Buyer
Easy to deal with. All sorted out at short notice at a good price.
Patrick Hughes
Verified Buyer
Easy to navigate and great clarity so as to avoid ambiguity on any extras
Anonymous
Verified Buyer
Had my Thomas cook flights cancelled and Angela in customer services could not have been more helpful.
Mark Smith
Verified Buyer
Very good customer service
David Leathwood
Verified Buyer
By far the cheapest around and very easy to book. Absolutely recommended
Mark Jolley
Verified Buyer
I found the site very easy to navigate and the price was as shown without any if the normal "hidden charges" would recommend to anyone
Ayub Bhayat
Verified Buyer
Good price - Clear and precise information
""
Verified Buyer
First time I have used this company and it could not have been easier. Lets hope it is as easy when we get to the car rental desk.
""
Verified Buyer
Very good service would recommend them, the price was excellent the staff were very good.
Ann Clifton-Sprigg
Verified Buyer
Liked the free extra drivers
Anonymous
Verified Buyer
Second time I've booked on the site. Fast easy booking and great prices.
Jason Mchardy
Verified Buyer
Used stress free rental in July for a 2 week holiday in Orlando and have just booked a week in October and have used your site again as it is so good and easy to use. Fantastic site and fantastic company.
Anonymous
Verified Buyer
Good and easy to use
Sunny Pau
Verified Buyer
Very good customer service. What i wanted to know is the information i got. No more no little, straight to the point valuing my time. John, angela where great help!
""
Verified Buyer
Just so easy
Jenna Goodhew
Verified Buyer
Good prices. Easy to use
Natalie Woodbridge
Verified Buyer
We used stress free car rental for the first time after being recommended to them by a friend. Booking with them was really easy and stress free! We have been stung with added fees in the past and to be honest I’ve found it confusing but I found stressfree really easy & when I did have a question they responded straight away. I would definitely recommend them.
Anonymous
Verified Buyer
Hopefully collecting the car will be as easy as booking on the website ...
Anonymous
Verified Buyer
Great prices.
ian hill
Verified Buyer
As it says on the tin, stress free rental. What more do i need to day
Seamus O Neill
Verified Buyer
Easy to use website and great deals.
lawrence boys
Verified Buyer
Very fast and effortless well done
""
Verified Buyer
Great service, quick & easy. Very well priced. Highly recommend A+
Helen Smith
Verified Buyer
Excellent experience; I loved that there was no "small print" and everything I needed to know (including some info I didn't know I needed!) was right there - clear and accessible. Will definitely use again.
Helen Renwick
Verified Buyer
Easy booking and very competitive price. Easy website to navigate and book
Anonymous
Verified Buyer
Needed a particular drop-off point in NYC which website wouldn't give me but the online assistant came up trumps. Thank you
Anonymous
Verified Buyer
Very easy and clear pricing
Anonymous
Verified Buyer
Very quick to answer questions
Anonymous
Verified Buyer
Really easy to book looking* forward to our holiday with the addition of having the car to help us get round with our son who is wheelchair bound
Sandra Yates
Verified Buyer
Excellent service very easy to use and follow
""
Verified Buyer
Good booking experience and a simple process. Hopefully collecting the car is as easy
Ernesta Baskyte
Verified Buyer
Best customer service, very quick and cheap 5 star
""
Verified Buyer
Very easy site to book, information seems quite easy to understand. Haven’t collected the car yet but hopefully it will be as easy as booking
""
Verified Buyer
Uncomplicated and all prices easily shown and extras easily added.
Paul Coates
Verified Buyer
Easy to understand all costs transparent and booking process simple and very easy
Anonymous
Verified Buyer
Excellent, great communication with fast response and simple process.
Gerard Mc closkey
Verified Buyer
Great in how they let you no what your coverage is in terms of insurance, great job well done. Ps most car rental companies don't do this.
Matt
Verified Buyer
Great service, easy to use and no hidden costs. Thanks Stressfreecarrental.com!
Rhi
Verified Buyer
The site is easy to search and all the info about the car choices is clearly displayed :D
Nina Kissack
Verified Buyer
Stress Free Car Rental is exactly what this is. Thanks guys for doing what others say they do YOU PUT THE CUSTOMER FIRST You open honest approach to a cut throat business is refreshing
Siobhan
Verified Buyer
Stress free car rental. This site is amazing!! So easy to use. No worrying if you’ve got the right car and insurance cover. Brilliant for seasoned car hirers who know what they want but equally brilliant for people like me who have never rented before and haven’t got a clue where to begin. This site does it all for you. Thank you
Anonymous
Verified Buyer
I welcome an easy to use website which reassures you there are no hidden costs, it takes away the stress.
Anthony Harrison
Verified Buyer
Simple and stress free.
Ivana Bailey
Verified Buyer
I have perused the website to look for car hire in anticipation of a holiday next year. Very impressed with the website. It was easy to navigate around, simple and easy to use, it took no time at all to enter my details and for the search results to come through. The search results offered a variety of vehicles too! I will be back when I’m booking my car rental 🙌🏻👍🏻😁
Colin Foster
Verified Buyer
So easy and straight forward to use. I’ll never use another car rental booking site again.
Anonymous
Verified Buyer
Very easy to navigate website with great prices and nice choice of vehicles and.options clearly set out. Does exactly what you ask for, stress free and very simple! Great.
Chris A
Verified Buyer
Great new site. Really simple and great value. I would recommend to anyone looking for quick, easy and value car hire with no surprises. Highly recommended.
Rick Lonergan
Verified Buyer
Been waiting for a site like this, I can’t remember how many times I’ve been hit with unexpected costs when I’m picking at car up after a long flight.. no such thing using these guys quick and simple which is how it should be...5 Stars!!
Callum
Verified Buyer
Excellent level of service by Stressfreecarrental. From booking via the website to dropping the car back, very informative and extremtly intuitive. Couldn't fault a thing, I would certainly recommend!
Tom Butterworth
Verified Buyer
It just works. Previous car rental experience always patchy and pricing massively opaque. Super clear and easy to use - the price you see is the price you get.
Sarah L
Verified Buyer
Best prices I could find online after spending a good few days looking. Liked the fact I didn’t have to pay the full amount up front. Would certainly use again.
Anonymous
Verified Buyer
Does what it says on the tin!
Catherine Pearson
Verified Buyer
I’ve been so impressed with stress free compared to other car rental sites that I have used before. So easy and straightforward. I will definitely be using them again.
Richard Pycroft
Verified Buyer
Fantastic pricing and a really great experience. Would highly recommend!
Tim
Verified Buyer
Simple, straightforward and exactly what I wanted. Competitive prices too. Definitely 5 star
JAMES DEVINE
Verified Buyer
SIMPLE WEB SITE, QUICK CONFIRMATION, LOOKING FORWARD TO SEE THE MANAGERS SELECTION CAR HIRE
""
Verified Buyer
I reviewed a number of comparison websites but found the stressfreecarrental to be easy and simple and 'stress free'
Anonymous
Verified Buyer
Easy to navigate around the website and nice and clear exactly what I booked and what was/wasn’t included. So far, so good - let’s hope it’s the same picking the car up!
Brian Stokoe
Verified Buyer
So far effortless and transparent, however I have yet to pick up the car I’ve ordered. Hopefully the car and the package are as requested.
Michael Kay
Verified Buyer
So far so good
John Boyd
Verified Buyer
Stress free by name and stress free by nature. It was a quick, easy and competitive priced way to car hire that ensures when I need a car again then just like Annie, “I’ll be back”.
Anonymous
Verified Buyer
Hassle free car hire. No issues whatsoever.
Anonymous
Verified Buyer
Very competitive prices and easy website to navigate. Would be helpful to have a telephone number for any pre-booking queries.
""
Verified Buyer
Very easy to book, let me see what actually happens when I try to pick it up
lewis marriott
Verified Buyer
Quick easy and simple
Anonymous
Verified Buyer
Simple process. Like the additional insurance.
Steven Holding
Verified Buyer
booking process very easy and clear
Paul Slater
Verified Buyer
Easy to use ...was recommended to us
Anonymous
Verified Buyer
Easy to book
Find your rental