Bidvest Car Rental

Bidvest Car Rental are the largest car rental company in South Africa. As part of the huge, South African Bidvest group of companies, the car rental business has had the backing to establish itself across over 120 locations in South Africa, Namibia and Botswana.

Bidvest Car Rental have the best coverage of all the towns and cities across South Africa as well as their airport offices, most of which are in-terminal. That great coverage also applies to their fleet where they provide a large range of vehicles from economy to luxury, SUV's, 4x4's and 10-seater vans.

To that great coverage they add in low prices and, combined with the knowledge that they are backed up by such a large and respected company, it all makes Bidvest a great choice for any customer.

Popular Bidvest Car Rental car hire locations

Making a car rental booking with Bidvest Car Rental on our website

We strive to be the best car hire agency around so that you know when you book through us you're getting the best value, service and price.

Once your booking has been made, managing it couldn't be easier, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including prices and payments.

Hiring a car, can be a stressful, surprisingly costly, experience which is why our clever car hire matching technology will find you your dream hire car at your dream price.

When searching on our website for your rental, information you'll need includes:

  1. Pickup location & car hire
  2. Pick-up & drop-off date
  3. Pick-up time and drop-off time
  4. The drivers age

All of the deals on our website include all fees including anything that you're required to pay on collection, including (but not limited to) one way fees, child seats and young driver fees.

To begin your stress free booking process, simply head over to our homepage and input your desired rental location and dates then in just a few seconds we'll bring up some great value deals based on your requirements.

Hiring a car with Bidvest Car Rental without an Excess Held on Your Credit Card;

The insurance excess is the total amount you'd be required to pay if the car is written off, severely damaged or stolen. The excess on rental cars can be high. It's often between £900 to £2,200. If you return the car damaged, or it's stolen or written off, you'll be required to pay some or all of the excess.

On collection of the car, the excess is held on your card as a 'pre authorised' transaction. This means that the amount is not charged to your credit card as a regular transaction, it's held as a pending payment until you drop off the vehicle. You don't normally have to pay currency fees on credit cards for pre authorised payments, so provided the car is returned in the same condition as when it was collected, the amount will be fully refunded to your credit card with nothing additional to pay.

If you plan to pay by debit card, the excess amount will be taken from your account and refunded when the vehicle is dropped off. If you intend to use a debit card on collection, as the excess amount is often high, it's recommended to buy Premium Cover on our website or to buy top up cover at the rental desk.

To view car hire options with a £0 or reduced excess check out our Premium Cover options.

Bidvest Car Rental Car Hire with Cross Border Fees Included

If you want to pick up your vehicle and drive it over the border into a different country, you should always check the terms and conditions. Almost all car rental brands insist that you let them know when you collect the car; and usually charge additional fees to top up your insurance. If you fail to do so, it's possible that the rental car will not be insured when you cross over into a different country.

You can find the information relating to cross border policies by clicking Rental terms and checking the Cross Border Rules section.

If you cant find the cross border terms and conditions get in touch with one of our car rental advisors and they'll be happy to help.

Bidvest Car Rental Car Hire without a credit card;

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

How to rent a car with Bidvest Car Rental including Unlimited Mileage

Our website offers limited and unlimited mileage rental.

Limited mileage rentals can often be less expensive than unlimited. When considering limited mileage rentals, the mileage limit will always be clearly visibile. If you choose a rental including limited mileage, you'll be liable to pay an additional fee if you go above the daily mileage allowance. The total mileage allowance for the rental period is calculated as (the number of rental days multiplied by the daily mileage allowance). You do not have to remain within the daily allowance on every day, provided that the total miles used during the rental doesn't go over the number of days X the daily allowance.

If you opt for a limited mileage rental, we recommend checking the costs for excess mileage. You'll find these in our term and conditions.

How to Hire with Bidvest Car Rental with a Low Security Deposit;

At the collection desk, you'll often be asked to leave a security deposit on a debit card or credit card. Deposits vary significantly subject to the size of the vehicle and the insurance excess . Car hire Security deposits can vary between £50 and £2,200.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you choose to reserve a rental with Premium Cover included, you're often able to reduce your deposit to cover only fuel (often less than £100), which is fully refunded to your card when the rental is dropped off with a full tank.

Renting a Car With Bidvest Car Rental including Free Cancellation

All of the car rentals we offer include free cancellation. Free Cancellation means that you can cancel the rental with a refund at any point up until 48 hours before you collect the car.

If you have purchased the Essential Cover product to insure the car hire excess, you can cancel this and receive a refund anytime up until the booking start time( as printed on your rental confirmation email).

All refunds are processed by us in less than 24 hours. If you cancel your rental, the money will be in your bank account in 7 days.

Hiring a Car with Bidvest Car Rental including Child Seats;

You're allowed to take along your own child seats and booster seats for your car rental, as long as they meet the legal safety requirements for use in your car hire location.

You'll also have the opportunity to add them to your rental when you make a booking on the website. Child seats are paid in local currency when collecting the rental.

Hiring a car with Bidvest Car Rental including One Way Fees

Many of the car hire brands we include allow you to pick up the car in one location and return the car at a different location. If you have chosen a different drop off location for the rental, the prices displayed on the website will include any additional charges for this. You will also see a full breakdown of the additional fees on the payment page.

Bidvest Car Rental car hire prices at Cape Town

Pickup on 2020-11-09 at 10:00, dropoff on 2020-11-14 at 09:30 in Cape Town for a 35 year old lead driver

Bidvest Car rental Small cars available at Cape Town

Datsun GO

5-seat Mini
or similar

Datsun GO
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£56.44

Toyota Yaris Xi

5-seat Economy
or similar

Toyota Yaris Xi
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£60.44

Toyota Yaris Xs

5-seat Economy
or similar

Toyota Yaris Xs
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£78.31

Datsun GO

5-seat Mini
or similar

Datsun GO
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£72.67

Toyota Yaris Xi

5-seat Economy
or similar

Toyota Yaris Xi
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£76.90

Toyota Yaris Xs

5-seat Economy
or similar

Toyota Yaris Xs
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£96.42

Bidvest Car rental Medium cars available at Cape Town

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£63.26

Mercedes C Class

5-seat Premium
or similar

Mercedes C Class
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£206.96

Audi A4

5-seat Premium
or similar

Audi A4
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£148.75

Toyota Avanza 4x2

5-seat Standard
or similar

Toyota Avanza 4x2
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£119.27

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£81.84

Audi A3

5-seat Intermediate
or similar

Audi A3
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£114.61

VW Tiguan

5-seat StandardElite
or similar

VW Tiguan
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£149.80

Mercedes C Class

5-seat Premium
or similar

Mercedes C Class
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£230.24

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£100.89

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£81.37

Toyota Avanza 4x2

5-seat Standard
or similar

Toyota Avanza 4x2
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£139.45

VW Tiguan

5-seat StandardElite
or similar

VW Tiguan
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£170.74

Audi A3

5-seat Intermediate
or similar

Audi A3
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£134.53

Audi A4

5-seat Premium
or similar

Audi A4
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£171.52

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£65.85

Toyota Corolla Quest

5-seat Compact
or similar

Toyota Corolla Quest
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£83.96

Bidvest Car rental Premium cars available at Cape Town

Mercedes C Class

5-seat Premium
or similar

Mercedes C Class
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£206.96

Audi A4

5-seat Premium
or similar

Audi A4
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£148.75

Audi A3

5-seat Intermediate
or similar

Audi A3
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£114.61

Mercedes C Class

5-seat Premium
or similar

Mercedes C Class
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£230.24

Toyota Fortuner 2.4 (5+2)

7-seat Premium
or similar

Toyota Fortuner 2.4 (5+2)
Passengers: 7
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£206.96

Audi A3

5-seat Intermediate
or similar

Audi A3
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£134.53

Toyota Fortuner 2.4 (5+2)

7-seat Premium
or similar

Toyota Fortuner 2.4 (5+2)
Passengers: 7
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£233.34

Audi A4

5-seat Premium
or similar

Audi A4
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£171.52

Bidvest Car rental People Carrier cars available at Cape Town

Toyota Avanza 4x2

5-seat Standard
or similar

Toyota Avanza 4x2
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£119.27

VW T6 Automatic

8-seat Premium
or similar

VW T6 Automatic
Passengers: 8
Large bags: 4
Small bags: 2
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£296.20

Toyota Quantum

10-seat Luxury
or similar

Toyota Quantum
Passengers: 10
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£278.36

Toyota Avanza 4x2

5-seat Standard
or similar

Toyota Avanza 4x2
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£139.45

VW T6 Automatic

8-seat Premium
or similar

VW T6 Automatic
Passengers: 8
Large bags: 4
Small bags: 2
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£327.50

Toyota Quantum

10-seat Luxury
or similar

Toyota Quantum
Passengers: 10
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£304.73

Bidvest Car rental Large cars available at Cape Town

Toyota Rush High

5-seat Intermediate
or similar

Toyota Rush High
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£136.60

Toyota Quantum

10-seat Luxury
or similar

Toyota Quantum
Passengers: 10
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£278.36

Toyota Quantum

10-seat Luxury
or similar

Toyota Quantum
Passengers: 10
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£304.73

Toyota Rush High

5-seat Intermediate
or similar

Toyota Rush High
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£156.77

Bidvest Car rental SUV cars available at Cape Town

Toyota Rush High

5-seat Intermediate
or similar

Toyota Rush High
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£136.60

VW Tiguan

5-seat StandardElite
or similar

VW Tiguan
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£149.80

Toyota Fortuner 2.4 (5+2)

7-seat Premium
or similar

Toyota Fortuner 2.4 (5+2)
Passengers: 7
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£206.96

VW Tiguan

5-seat StandardElite
or similar

VW Tiguan
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£170.74

Toyota Rush High

5-seat Intermediate
or similar

Toyota Rush High
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£156.77

Toyota Fortuner 2.4 (5+2)

7-seat Premium
or similar

Toyota Fortuner 2.4 (5+2)
Passengers: 7
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unknown
More info
Bidvest Car rental

£233.34

Car hire terms at Cape Town for Bidvest Car Rental

At a glance

Driver Requirements

When collecting the vehicle, the lead driver must present the following:

  • valid driver's license
  • credit card in lead driver's name
  • booking confirmation email
  • passport

Security Deposit

When collecting your vehicle you will be required to leave a security deposit on your credit card. The security deposit is usually equal to the cost of your hire PLUS your excess PLUS extras and fuel. This will be refunded on return so long as your vehicle is not stolen or damaged and is returned with a full tank.

If you wish to reduce the size of the deposit, look to purchase Bidvest Car rental's premium cover (known as "Super Waiver") on our site or at the collection desk.

Mileage Policy

XXX - Your mileage options will be explained at the collection desk.

Fees and Taxes

We include all taxes, contract fees and tourism levies in the price shown.

Admin fees: Please also be aware that most suppliers charge administration fees following damages or for processing fines. For Bidvest in South Africa you may be charged the following:

  • Traffic Fine Admin. Fee: R295 per fine
  • Claims Handling Fee (following any damage or theft): R825
  • Damage Assessor's Fee: R825 when damage is valued at more than R5,000
  • Toll Administration: Bidvest charge an administration fee of 20% for processing of any eletronic toll charges.

Delivery & Collection

If you would prefer not to have to go to the rental office to collect or return the vehicle, you may place your booking and then contact your Bidvest office to make the arrangements. You should contact the office to arrange this at least 48 hours before it's required. Costs vary but a typical delivery/collection (in normal opening hours and within 25km of the office) would cost R 500

Vehicle Collection

Directions

In Terminal: The collection desk is located within the airport terminal building. Follow the signs after passport control and baggage collection

Driver's License

When collecting the car, the lead and any additional drivers must present their full, valid driver's license. There can be no restrictions against driving your chosen class of vehicle. Photocopies are not accepted.

Each driver must be at least 18 years of age. That said, those aged 18-20 are not covered by Bidvest's standard insurance and will need to purchase an additional policy at the collection desk.

Bidvest have no requirement for you to have had your license for any specific period before you can hire.

If your license is not written in English, you will also require an International Driver's License.

Credit/Debit Card

Bidvest requires that the lead driver shows a credit card in their name when collecting the vehicle. All major credit cards (included Visa, Mastercard and American Express) are accepted. Debit cards will not be accepted.

Please ensure that the card does not expire until after the vehicle is returned and that it has been cleared by your bank for use in Africa.

A deposit will be blocked on this card when your rental commences which means that those funds will not be avaiable until after the vehicle is returned.

Rental Agreement

Once your paperwork has been inspected, you will be asked to sign a Rental Agreement. This is a contract between you and the car hire company and contains the terms and conditions for your rental. The agreement may include some location-specific conditions as well as setting out the limitations of any cover you have and the extra costs you may be liable for. You will be given the keys once you and any additional drivers have signed the agreement but don't rush, once you've signed you are legally bound to the terms of that document.

Insurance and Cover

Included in the price

This product includes Collision Damage Waiver (CDW) with Theft Protection and Third Party Liability Cover. This means that you are insured for damage to or theft of the vehicle and also against any third party claims.

Should there be a claim, you will be liable up to the full value of the excess amount unless additional insurance is taken out.

Exclusions

Bidvest's standard and super waiver products offered on this site do not cover you for damage to tyres, wheels or glass and nor do they provide cover for damage caused by hail (which can be a risk in South Africa's summer months). As with any policy, you are also not covered for incidents caused by driver negligence such as lost keys, water or dust damage or damage to the underside of the vehicle. You may not drive the vehicle on sand or gravel roads.

Should there be an incident, you would also be liable to pay additional fees for Accident Administration, Damage Assessors and any towing charges.

Insurance Excess

This vehicle comes with basic cover for theft or damage to the vehicle. Should there be any damage, you will be liable for up to (inclusive of taxes). If you would like to remove this risk, look to add premium cover (known as "Super Waiver") as part of your booking.

Please pay attention to the procedure for reporting an incident which will be explained in your rental agreement at the collection desk. Failing to follow this procedure could result in you being liable for the full value of the claim.

Additional Info

Fuel Options

Depending on the supplier, you will typically have two choices when it comes to paying for fuel.

  • Full to Full: This is usually the most cost effective option. The vehicle will be fuill when you collect and you must fill it up again just prior to return. If you select this policy and do not re-fill the vehicle, the supplier will charge you for the fuel you have used at a price that is often higher than would be charged at a local service station.
  • Pre-paid: This is the most convenient option. You pre-pay your tank of fuel (including a service charge) which means you collect the vehicle full and can return it empty at no extra charge. Note that you will not be refunded for fuel you do not use. Some suppliers give us the "pre-paid" rate where we include this in your price but usually we offer "Full to Full" and you would ask to pre-pay your tank at the collection desk.
XXX Your fuel policy options will be explained at the collection desk.

Additional Drivers

There is no need to pre-book additional drivers as they can be added at the collection desk. All drivers must be at least 18 and the cost will be R 410 per driver. Each additional driver will need to present their license and passport at the collection desk.

Other Extras

For those with young children, please be aware of the child seat laws in South Africa. The law is quite basic and states that all children aged less than 3 must be in a child seat and, for those aged less than 1 or weighing less than 9kg, the seat must be rear-facing. Beyond that it is up to you but South African roads can be quite dangerous so we still advise child seats for older children as well.

Bidvest offer three types of child seat - Infant Seat (0-6 months); Toddler Seat (6 month to 3 years) and Child Seats (3 years+). Most Bidvest locations also GPS devices. Bike racks and trailers may also be available but usually by special request only.. You should add these to your booking if possible or, if not, contact your rental office prior to arrival to ensure they have availability

Changes to length of rental

On returning the vehicle you will have a 30 minute grace period for late returns before you may be charged for a whole, additional day's rental. If you return the vehicle more than 24 hours late without prior arrangment, you will also be charged a R800 "Overdue Rental Admin. Fee". Make sure to contact your return office if you will be arriving after closing time.

You can decide to reduce your length of rental at the collection desk and you will only be invoiced for the days you are using. Once you have collected the vehicle however, you may still return the vehicle early but now you would not be refunded for any un-used days.

If you wish to extend your rental after you have collected the vehicle, you must contact your return office at least 2 hours before the scheduled end of your rental. You may be asked to return the vehicle for inspection. If you do not arrange an extension and are more than 24 hours late to return the vehicle, you will be charged a R800 "Overdue Rental Administration Fee".

General Terms

Cancellations
It is free to cancel your booking at any time until 48 hours before collecting the vehicle. Once within 48 hours of collection, you will not be able to cancel your booking and any payments made cannot be refunded.

Amendments
If you wish to make changes to your booking, you will most likely be required to cancel and rebook. There is no cost for cancellations. If you only wish to change your flight or phone number, you can email our customer services team on help@stressfreecarrental.com.

Refunds after vehicle collection
The suppler may refuse collection of your vehicle for reasons such as not being fit to drive, missing required identification or not having the correc type of payment card in the lead driver's name with sufficient funds available. In the event of such a refusal, no payments made will be refunded.

The supplier does not offer credit or refunds for early returns of the vehicle.

In the event of "Delayed Charges" (fines, motorway tolls, failing to refuel, extra days, damages, loss and any associated admin charges), your Security Deposit may only be part-refunded.

Vehicle Types
Unless we indicate a "guaranteed model", vehicles are reserved by class of vehicle and not by make and model. The vehicles displayed are the commonly used models for our partners in your chosen country. If that particular vehicle is not available, the supplier will typically offer another vehicle of the same or higher class at no additional cost.

Disabled Passengers
If you are travelling with disabled passengers, be sure to forward your confirmation email to help@stressfreecarrental.com with any special requirements and we will forward these to the supplier for you. We can't offer any guarantees that they will be able to help but we're happy to try. If you're collecting from an airport, providing your flight number will help.

Disclaimer
The Rental Terms displayed on stressfreecarrental.com are a summary of the rental company's own terms and conditions. We take every care to present the important details from these legal documents in a way that is easier for our customers to understand but, in so doing, some of the finer details may have been omitted. The rental company's terms are also subject to change; all efforts are made to keep our information up to date but there will inevitably be a small delay before we can do so. The full terms and conditions will be supplied as part of your Rental Agreement that you will receive and must sign before your rental can begin. If any customer would like to read the full terms and conditions prior to collecting their vehicle, please contact our customer support team.

Rental car jargon

Car Rental excess

For rentals outside of the US and Canada there's usually an excess to pay* - this is similar to the excess on your own car in the UK. The excess on hire cars can be high. It's usually in the region of £1,200 to £2,700. If you decide not to cover the insurance excess amount you will be liable to pay for any damage up to the value of the excess . Check out the Premium Cover car hire options if you'd prefer not to have a large amount blocked on your credit card .

Additional driver charges

Car hire agreements is between the car hire company and the individual that signs the contract and will be the named driver. This means you need to ask for other drivers to be added, and this usually means an additional cost ( can be up to £11a day or even more). We often list promotions where extra drivers are free. Always be cautious of being asked if you'd like to add a driver without being informed of the cost.

Theft liability cover (theft protection)

It covers the amount due if the hire car is stolen. Theft liability usually includes an excess amount, which means you would need to pay the first part of an insurance claim (normally between £800 to £2,750, depending on the car, the country and the deal.

If you choose to insure your excess with an excess reimbursement policy, however, you'll be refunded for any or all of of the excess you have to pay (See our essential cover). Or with Premium Cover the excess can be reduced.

Third party liability cover

Third party liability insurance provides protection in case you cause an incident. If you do, it might injure or kill other people (for instance your passengers, pedestrians or people in other vehicles), or damage their property (their vehicle, house or possessions, for example). Since they need to be covered, you could be responsible any claim, or treating any injuries or covering their loss of earnings, as well as any legal costs and court fees.

Third party liability is subject to an excess, this means you'll need to pay the first part of any claim (normally between £1,000 to £1,600, varying dependent on the value of the car, the country and the deal). If you choose to insure the excess amount, you'll be refunded for all of the excess you have to pay. If you decide to take out Premium Cover, your excess amount is often reduced .

Damage Liability

CDW covers the car for accident damage in a similar way the insurance cover you usually have on your own vehicle does. CDW includes an excess amount which you can cover with an additional policy (See Excess reimbursement insurance). We also list rental cars on the site that include CDW with no excess amount

Fuel policy (full to full vs full to empty)

The hire cars on our site always come with a fair full to fuel fuel policy.

When you collect you rental you'll be asked to pay a deposit for fuel on your credit card when you collect the hire car. Ensure that you fill the car up and drop it off full and there's no additional fees for fuel.

You might find full to empty policies on other websites that seem to be offering cheaper deals. Be sure to check the terms and conditions for full to empty rentals as usually the refuelling and admin charges included with full to empty fuel policies always make it much more expensive than full to full fuel policies.

Excess Insurance

Choosing excess cover means you'll be refunded for any of the excess you have to pay to the hire car company when you drop off the car.

Excess reimbursement insurance also tends to cover other possible costs, like cleaning, towing, admin fees and misfuelling fees.

Frequently asked questions about Bidvest Car Rentalcar hire

For my car rental with Bidvest Car Rental, how can I reduce the security deposit?

Security deposit amounts vary for each car rental supplier. You can easily find the lowest security deposit options using our search filters

Is the car hire fully insured?

Car rentals with SUPPLIER are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.

Which car hire brands are available in Cape Town South Africa?

The following car rental brands are available in Cape Town South Africa: Bidvest Car rental.

Can I cancel my rental with Bidvest Car Rental if I change my mind?

Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.

What's the most economical fuel policy for car hire with Bidvest Car Rental?

All of our rentals with SUPPLIER include a full to full fuel policy. You'll pick the car up with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.

Anonymous
Verified Buyer
Very easy to book, let me see what actually happens when I try to pick it up

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Why choose StressFreeCarRental.com during the Covid pandemic?

If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.

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