You can use a Visa, American Express or a Mastercard credit card or a debit card provided by your bank or credit card company when hiring through us.
If you've chosen Basic or Essential Cover for your car rental, it often means that you will be required to present a credit card in the name of the lead driver on collection of the car. You'll usually be given the option to buy a top up policy by the hire partner when you collect the car, this then allows you to use a debit card in the name of the lead driver.
One thing to think about when deciding if you should use a debit card on collection, car hire companies frequently block an insurance excess on the lead drivers credit card, this can be a large amount of money , if you opt to pay with a debit card this can be debited from your account and not refunded until a couple of weeks after your rental has ended.
We've made it ridiculously easy on our website to identify which car hire brands will accept a debit card. Just use the filters on the search results page to compare which car rental brands do accept your card type when you pick up the car.
We accept a range of currencies including British Pounds (GBP),US Dollars (USD) and South African Rand (ZAR).
It's worth bearing in mind that often car hire companies that do allow debit card at the desk are more expensive than car hire companies that accept credit card only.
Would you like us to allow you to pay using something other than credit card or debit card? Please contact us to let us know. We are open to new ideas re how we can improve our service and make booking your car hire as Stress Free as it can be.
All of our rentals in Cluny Airport Australia include a full to full fuel policy. You'll collect the car with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Car rentals in Cluny Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We work diligently to make sure that our prices on our website for your car hire include all costs. Including anything you need to pay when you collect the car in Australia
We appreciate how daunting and frightening choosing a car insurance product can be. The fees that are included in the price of hiring a vehicle can be very confusing, these include:
Many car rental websites hide the price of insurance excess and security deposit costs in the small print. Customers are then surprised when the cash is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your plans which is why we won't do that at Stress Free Car Rental.
On our website you'll find three levels of car hire excess cover, premium, essential and basic and we help you find the hire car that suits you, your family and your trip. You're able to review the details of these on the extras page of our website when booking your rental.
Make sure renting a car at Cluny Airport (CZY) is as Stress Free as possible with our quick and easy booking process
If your rental is meet and greet, an agent from the car rental provider will meet with you in the arrivals hall. When you have passed security, look out for the agent holding a board with the car hire company name or your family name
When at the car hire desk you must have your driver's licence, a copy of your confirmation email and your passport. Unless your rental specifies that you can use a debit card, you'll also need a credit card in the name of the lead driver. Always check the specific details required for the hire collection before you set off on your trip
When your flight departure is late you must ensure that the car hire company knows in advance. Most car rental providers will try to stay open later than usual if they're informed that you will be arriving late. To help them to do this it's recommended always informing us of your flight number with the car rental booking.
After booking on the website you'll receive an email with the details of how to find the car hire pick up location
Always check where the car hire drop off location in Cluny Airport (CZY) is. The rental return location can be in a different area of the airport from where you've picked the car up. Everything you need to know will be included with your rental confirmation email and also in the car rental provider's T&Cs.
Occasionally the car hire collection desk location is a short shuttle bus drive from the airport, the transfer is provided within the price by the car rental provider. Be sure to check your rental confirmation to understand where the bus will pick you up.
We're not called Stress Free Car Rental for nothing! Our aim is to make the vehicle hire process as simple as we can.
When you complete your booking on the website you'll receive a rental confirmation email with all of your rental information included. The email will include directions to the car hire collection desk and opening hours. If the rental includes car hire insurance, all of the documentation will be attached to the email
Just let us know and we'll do the rest - it really is that, well, simple!
Want to pay with a debit card? Require a GPS included? Not a problem. We have all of the options on the website including low prices for extras such as child seats and GPS. We also offer options to pay with a debit card at most locations. Use the filters on the website to easily and quickly find them
When you book a rental vehicle with Stress Free Car Rental you will always know how much you are spending in advance - no hidden costs, no scary fees.
Save on your car rental in Cluny Airport Australia by booking your car well in advance. Take time to shop around the various different deals.
Booking couldn't be simpler, there are filtering options and everything possible has been explained with key information explained on each page.
As well as being easy to use, friendly and of course, stress free, we also offer two additional levels of insurance when you book a vehicle with us.
Essential cover will appear as an option in the car hire insurance section. For some geographical/partner car rental combinations the cover isn't always available.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. For more info see the terms and conditions on the extras page
Premium insurance is the highest option for car hire cover we provide.
Choosing Premium Insurance is totally optional, you can also decide to buy Premium Cover at the car rental counter, It might be less expensive to buy this in advance on our website when you make your car hire booking.
You're able to buy Premium Cover along with your vehicle rental, so that you understand the exact price of everything before starting your trip.
Many of our clients choose the Premium Cover option when they're are renting a car because it usually lowers the security deposit for the excess to zero meaning that the customer has no large security deposit or car rental insurance excess risk. Customers can also often pay with debit cards with Premium Cover if credit card is a problem.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.