We're here to make sure that renting a car at Heron Island Heliport Airport (HRN) is a Stress Free experience using our hassle free and easy to use booking website
When at the car rental collection office you must have your driver's licence, passport and a copy of your booking confirmation email. For most rentals, you will also need a credit card in the name of the lead driver. You should verify the exact requirements of your hire collection before you set off on your trip
If your flight departure is delayed you should ensure that the car rental company knows immediately. Most will endeavour to remain open longer than usual if they know that you will be arriving later than planned. To help them to do this we recommend always informing us of a flight number with your car rental booking.
Sometimes the car rental collection desk location is a minibus drive away from the airport, the transfer bus is included within the price by the car hire company. Ensure that you review your confirmation email to understand where the bus will pick you up.
After booking on the website you'll receive an email with the directions to the car hire pick up location
Always remember to pick up your luggage before you go to the car hire collection desk. Quite often, the car hire pick up desk is groundside in the terminal , once you've passed passport control it will not be possible to return to the luggage belt
When the car hire location is within the terminal at Heron Island Heliport Airport (HRN), this will usually be clearly signed inside the airport when your through passport control.
Be sure to figure out where the car rental drop off area in Heron Island Heliport Airport (HRN) is. The vehicle return location can sometimes be in a different area of the airport from where you picked the car up. All relevant information will be attached to your confirmation email and also included within the car hire company's terms and conditions.
All car rental locations on our site are always inside the Heron Island Heliport Airport (HRN) building or close by to the airport.
Car rentals in Heron Island Heliport Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
We work hard to ensure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Australia
All of our rentals in Heron Island Heliport Airport Australia include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Along with being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover will be available as an optional extra in the car hire insurance options. For some geographical/partner car rental combinations the cover isn't always available.
Our essential cover, offered at the same time as you make your car hire booking, is a car hire excess reimbursement policy which covers you on a selection of additional charges that standard insurance does not.
We aim to be the best car rental website around so that you know when you book through us you're getting the best value, service and price.
All of the rentals on our website include all extra fees including anything that you're required to pay when you collect the car, including (but not limited to) local taxes, extras and senior driver fees.
When searching for your rental, information you'll need includes:
To start your stress free booking process, simply head to our homepage and input your locations and dates then in just seconds we'll bring up some brilliant deals based on your details.
Renting a car, let along booking a holiday, can be a stressful, costly, experience which is why our clever matching technology will find you your perfect hire car at your dream price.
We understand how frightening picking a rental car excess cover product can be. The additional charges that make up the price of hiring a car are often very confusing, these can include:
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.