You will have received car hire pick up location details with your booking confirmation email. Take time to understand how to find the vehicle hire collection location before you set off
Beside the exterior, we also recommend documenting any damage to the inside of the vehicle and reporting it to the vehicle hire company before starting your trip
All of the cars displayed on our web site include a full to full fuel policy. Always check that the tank is full prior to setting off. if you find that it isn't you must report this to the car hire company immediately
Ensure you double check the fuel type for the car and inspect which side of the car the fuel cap is on
Whether you've purchased Premium excess cover on our web site or you have a different insurance policy, you should still make some time to inspect the car for pre existing damage. We also recommend taking photos with your phone of each section of the car. If there is damage on the car that isn't mentioned in your hire agreement you should inform the car rental provider
Guarantee that hiring a car at Henbury Airport (HRY) is Stress Free using our simple, no hassle booking process
For meet and greet car rentals, a representative from the car rental provider will meet with you near the arrivals area. When you have cleared the security area, look out for the agent holding a board with the car rental provider name or your family name
Be sure to check where the car hire drop off location in Henbury Airport (HRY) is. The vehicle return location can sometimes be in a different part of the airport from where you have picked the car up. Everything you need to know will be attached to your confirmation email and also included within the car rental company's T&Cs.
If the pickup location is inside the terminal at Henbury Airport (HRY), this will usually be signed inside the airport when your through passport control.
Always remember to collect your bags before you go to the car hire collection desk. Usually, the car hire pick up desk is groundside in the terminal ,so once you've passed passport control it will be impossible to return to the luggage belt. For more information regarding the layout of the airport visit the Henbury Airport (HRY) website.
All car rental locations on our site are always inside the Henbury Airport (HRY) building or close by to the airport.
If your flight is late you should ensure that the car rental provider knows right away. Most car rental providers will endeavour to remain open later than usual if they're informed that you will be collecting the car late. To help them to do this we suggest always providing your flight number with your car rental booking.
Premium insurance is the highest option for car hire cover we provide.
So that you can make an informed decision relating to which car rental insurance product is best for you, we work closely with our car rental partners to give you the ability to purchase a Premium cover product.
A lot of our clients choose the Premium Cover option when they're are renting a car because it usually brings the excess down to zero meaning that you have no large security deposit or car rental insurance excess risk. You can also often collect the car using debit cards with Premium Cover if using a credit card is a problem.
There's a wide variety of reasons why we are different from our rivals but to start, it's important to recognise that Stress Free Car Rental was born out of our own frustration with the process of renting a car.
All our pricing includes additional fees that other websites don't usually include - this ensures that our process is as clear-cut as possible.
We work to deliver customers with all of the best car rental deals in Henbury Airport Australia with no unexpected charges.
Car rental companies we work with include the larger car hire providers like Hertz and Enterprise there are some firms we know will not give you the price or experience that you deserve - so we do not include these on the website.
So, the reason we do things differently is because we got frustrated with seeing customers having trips ruined by a bad car rental experience and felt like we could provide a better service.
All of our rentals in Henbury Airport Australia include a full to full fuel policy. You'll collect the car with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We work hard to make sure that our prices on our website for your car hire include all costs. Including anything you need to pay when you collect the car in Australia
Security deposit amounts vary for each car rental supplier in Henbury Airport Australia. You can easily find the lowest insurance excess options using our search filters
Car rentals in Henbury Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.