Make sure renting a car at Lock Airport (LOC) is Stress Free using our easy to use and transparent booking process
When your car hire location is within the terminal at Lock Airport (LOC), this will be clearly signed within the airport just after passport control.
Be sure to figure out where the car hire drop off area in Lock Airport (LOC) is. The vehicle return location can be in a different area of the airport from where you've picked the car up. All relevant information will be attached to your confirmation email and also included within the car hire company's terms and conditions.
Always remember to pick up your bags before you go to the car hire collection desk. Quite often, the car rental collection desk is groundside at the airport , once you've passed passport control it will be impossible to return to the luggage belt. For more information regarding the layout of the airport visit the Lock Airport (LOC) website.
When at the car hire collection office you must have your driver's licence, a copy of your confirmation email and your passport. In most cases, you'll also need a credit card in the name of the lead driver. You must verify the exact requirements of your collection before you leave
For meet and greet car rentals, an agent from the car hire company will meet with you in the arrivals hall. When you've cleared the security area, find the rep holding a board with the car hire company name or your surname
Car hire locations on our website are always inside the Lock Airport (LOC) terminal or a short distance away.
After booking on the website you'll receive a confirmation email including the directions to the car rental pick up location
If your flight departure is late you should ensure that the car hire company knows in advance. Most will endeavour to remain open longer than usual if they know that you will be picking up the car late. To help them to do this we suggest always providing your flight number with the car hire booking.
Sometimes the car rental collection location is a short shuttle bus drive from the airport, the transfer is provided within the price by the car hire company. You should review your confirmation email to understand where the shuttle bus will collect you from.
Car rentals in Lock Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
All of our rentals in Lock Airport Australia include a full to full fuel policy. You'll collect the car with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Insurance excess amounts vary for each car rental supplier in Lock Airport Australia. You can easily find the lowest insurance excess options using our search filters
We work hard to ensure that our prices on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Australia
Before driving away spend some time to familiarise yourself with the car and its controls. This is especially important if you're used to driving a manual gearbox on the other side of the road.
If you're used to driving on the opposite side of the road be careful at roundabouts. You should navigate roundabouts with an clockwise direction, giving priority to vehicles currently on the roundabout to your right.
If you receive a traffic violation fine when driving in Australia Lock Airport the vehicle hire company will take this amount from the credit card you've placed on record. If this is the case you will be notified via email when this has taken place
It might seem intimidating the first time you rent a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Have a great trip
If you'd like to take the car across a border into another country, be careful to check the terms and conditions for any cross border fees and to let the car rental company know. If you fail to do so there is the possibility that your insurance will be invalidated if you're involved in a situation where the car is damaged or stolen
You should always drive in Australia Lock Airport is on the left hand side of the road
There's a bucket load of reasons why we are different from our competitors but to start, it's important to understand that Stress Free Car Rental was born out of our frustration with the process of hiring a car.
Pricing on our website includes added fees that other car hire websites often don't display - this makes sure that your experience is as clear-cut as possible.
We don't like to work with just any car rental companies. We're selective to only work with brands you can trust.
We won't be beaten on price. Our price match promise means that if you find the same hire car at a lower cost, we'll match it.
We provide customers with all of the best car rental deals in Lock Airport Australia with no hidden fees.
So, the reason we do things differently to other car rental websites is because we got frustrated with seeing customers getting shortchanged and thought we could provide a more transparent service.
Our technology collects millions of car rental prices at 1000s of car hire locations to find you low cost offers and ensure that booking them on our website as fast, simple, simple, fast and Stress Free as it should be
You'll have been provided with car rental location collection instructions with the booking confirmation email. Take time to understand how to get to the vehicle rental pick up location before you set off
Beside the exterior, we also recommend documenting all damage to the inside of the vehicle and informing the car hire company prior to driving away
Taking a little time to take photos and report any issues, whether internal or external, will help to prevent any problems with the car hire company when you return the car
If you've not already ,review the vehiclerental terms and conditions. There may be extra charges for crossing borders etc so ensure that you understand these.
All of the rentals displayed on the website include a full to full fuel policy. Always double check that the fuel tank is full before you set off. If it is not you must report this to the car hire company immediately
Whether you've bought Premium excess cover on the website or you have your own policy, always take time to inspect the car for pre existing damage. We advise taking photographs with your phone of each panel of the vehicle. If there is damage on the vehicle that isn't mentioned in your hire agreement you should inform the vehicle hire provider
Remember to inspect alloy wheels and locks for damage as well. Locks and wheels are easy to miss when you are in a hurry to start your trip
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.