Make sure hiring a car at Mitchell Airport (MTQ) is a Stress Free experience using our quick and easy booking process
Always remember to pick up your bags before heading to the car hire collection desk. Quite often, the car rental collection desk is groundside at the airport ,so once you've cleared security it will not be possible to return to the luggage area. For more information regarding the layout of the airport visit the Mitchell Airport (MTQ) website.
When your departure is late you must ensure that the car rental company knows in advance. Many of them will endeavour to remain open longer than usual if you inform them that your flight will be arriving late. To assist with late arrival we suggest always providing a flight number with the car rental booking.
Be sure to figure out where the car hire drop off area in Mitchell Airport (MTQ) is. The vehicle return location can sometimes be in a different area of the airport from where you've picked the car up. This information will be included with your confirmation email and also included within the car hire provider's T&Cs.
At the car hire desk you must have your driver's licence, passport and a copy of your booking confirmation email. In most cases, you'll also need a credit card in the name of the lead driver. Be sure to verify the exact details required for the rental collection before you set off on your trip
Sometimes the car rental collection location is a minibus drive away from the airport, the transfer is provided free of charge by the car rental company. Ensure that you check your booking information to understand where the bus will pick you up.
We only include car rental options on website that are inside the Mitchell Airport (MTQ) terminal or a short distance away.
After booking on the website you'll receive a confirmation email including the directions to the car hire pick up location
You will have been provided with car rental location collection instructions with your email confirmation. Spend some time to read through how to find the car hire pick up location before you set off
Spending a little time to take photos and report any issues, whether internal or external, will help to prevent any problems with the car rental company when you return the car
Beside the exterior, we also recommend documenting all damage to the inside of the vehicle and informing the vehicle hire company before driving away
Before driving away ,review the vehiclehire terms and conditions. There may be extra charges for crossing borders etc so make sure you understand these.
All the vehicles displayed on the web site include a full to full fuel policy. Always double check that the fuel tank is full before you set off. If it isn't you should report this to the rental company before driving away
If you've bought Premium excess cover on the web site or you have your own policy, always take some time to check the car for pre existing damage. Also spend some time taking photos on your phone of each part of the car. If there is damage on the vehicle that is not highlighted in your hire contract you should report this to the vehicle rental company
Be sure to double check the fuel type for the vehicle and inspect which side of the vehicle the fuel cap is on
Remember to inspect alloy wheels and locks for issues as well. Locks and wheels are easy to miss when you're in a hurry to start your trip
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Car rentals in Mitchell Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Insurance excess amounts vary for each car rental supplier in Mitchell Airport Australia. You can easily find the lowest insurance excess options using our search filters
We work hard to ensure that our prices on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Australia
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Prior to setting off take some time to familiarise yourself with the car and its controls. This is especially important if you're used to driving a manual transmission on the opposite side of the road.
It might seem intimidating the first time you hire a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Enjoy your trip
It's worth have some loose change ready in the vehicle to pay for toll roads. Many tolls accept credit cards but it's always safer to have some change as a backup
If you are given a fixed penalty fine when driving in Australia Mitchell Airport the vehicle hire provider will take this amount from the credit card you have on record. If this is the case you will be notified by email once this has taken place
If you intend to take the car across a border to another country, be careful to check the terms and conditions for any cross border fees and to let the car rental company know. If you don't there's the possibility that the cars insurance will be void if you are involved in an accident or the car is stolen
If you'd like to drop off the vehicle at a alternative location to the one you collected it from, any additional one way fees will be included in the price listed on the website.
Driving in Australia Mitchell Airport is on the left hand side of the road
Be extra careful when driving beyond the main towns in Australia to look out for wild animals in the road.
If you're used to driving on the opposite side of the road be careful with roundabouts. You should navigate roundabouts in a clockwise direction, giving way to cars currently on the road circle to the right.
Along with being easy to use, friendly and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover doesn't cover things like loss of theft/damage to content in the car, third party injury mechanical repairs, cleaning fees. To view the detailed information see the T&Cs on the extras page
Essential cover, offered at the same time as you make your car hire booking, is a car hire excess reimbursement policy which covers you on a range of additional charges that standard insurance does not.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.