Premium insurance is the highest level of car hire insurance we provide.
So that you can make an informed decision regarding which car rental insurance product is right for you, we work closely with our car rental partners to give you the ability to purchase a Premium cover product.
You can buy Premium Cover alongside your car rental, so that you understand the full price of everything before completing your booking.
As well as being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Our essential cover, offered at the same time as you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of additional charges that standard insurance does not.
Essential Cover includes key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and much more.
We work hard to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Australia
Security deposit amounts vary for each car rental supplier in The Monument Airport Australia. You can easily find the lowest security deposit options using our search filters
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
All of our rentals in The Monument Airport Australia include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
There's a wide variety of reasons why we're different from our competitors but to start, it's important to recognise that Stress Free Car Rental was born out of our own frustration with the process of hiring a car.
So, the reason we do things a bit differently is because we got fed up of seeing customers getting shortchanged and knew we could do a better job.
All our pricing includes added fees that other websites don't usually display - this ensures that your experience is as transparent as it can be.
We work hard to ensure that we provide our customers with all of the best car rental deals in The Monument Airport Australia with no nasty surprises.
We won't work with just any car rental companies. We're careful to only work with car rental companies you can trust.
Our team work to make sure that hiring a car at The Monument Airport (PHQ) is as Stress Free as possible with our quick and easy website
For meet and greet car rentals, a representative of the car hire provider will meet with you in the arrivals location. Once you've passed security, find the agent holding a card with the car rental company name or your surname
If your pick up location is within the terminal at The Monument Airport (PHQ), this will usually be clearly signed inside the airport just after passport control.
If your flight is delayed you must ensure that the car rental company knows immediately. Many of them will try to stay open longer than usual if they're informed that your flight will be arriving later than expected. To help with late collections we suggest always providing your flight number with the car rental booking.
Your email confirmation will include the directions to the car hire pick up location
When you're at the car rental desk you must have your driver's licence, passport and a copy of your booking confirmation email. Unless your rental specifies that you can use a debit card, you'll also need a credit card in the name of the lead driver. Always check the exact details required for your rental collection before you leave
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.