Pay with American Express, Visa or a Mastercard debit card or credit card provided by a bank or credit card company when booking your rental on our website.
If you've chosen Essential or Basic Cover with your rental, it often means that you'll need to present a credit card in the name of the lead driver on collection of the car. You will usually be given the option to pay for a top up policy by the rental company on collection, which then enables you to use a debit card in the name of the lead driver.
Very often, rentals that come with the Premium Cover option allow you to use a debit card on collection without any additional fees. You can compare if a debit card is allowed, along with the different car hire excess and insurance options on the extras page of the website booking process.
It's important to consider when deciding if you'd like to use a debit card when collecting your car, car rental companies frequently block an insurance excess on the lead drivers credit card, the excess can be a considerable amount of money and if you choose to pay with debit card this might be debited from your account and not refunded until weeks following your rental has ended.
It can be good to know the alternative payment and currency options for your car hire in Richmond Airport Australia, as some payments for extras (like Sat Nav and child seats) might need to be settled in the local currency (either in cash or by credit card) on collection.
It's incredibly simple on our website to filter which car rental brands will accept a debit card. Simply use the filters on the search results page to compare the car rental partners will accept your preferred card type at the collection desk.
Would you prefer us to take payment with a method other than credit card or debit card? Do get in touch and let us know. We are always open to new ideas regarding how we can enhance our service and make arranging your car rental a Stress Free experience.
It's worth remembering that frequently car hire brands that will accept debit card at the desk are more expensive than those that accept credit card only.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Security deposit amounts vary for each car rental supplier in Richmond Airport Australia. You can easily find the lowest insurance excess options using our search filters
All of our rentals in Richmond Airport Australia include a full to full fuel policy. You'll collect the car with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Car rentals in Richmond Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Be sure that renting a car at Richmond Airport (RCM) is as Stress Free as possible using our quick and easy booking website
When your flight departure is late you must make sure the car rental company knows immediately. Most will try to remain open longer than usual if they know that you will be arriving later than planned. To help them to do this we suggest always providing a flight number with your car rental booking.
When at the car hire desk you'll need your driving licence, passport and a copy of your booking confirmation email. For most rentals, you will also need a credit card in the name of the lead driver. Always verify the exact requirements of your hire collection before you set off on your trip
Don't forget to collect your bags before heading to the car rental pick up location. Quite often, the car hire pick up desk is groundside at the airport , once you've passed passport control it might not be possible to return to the luggage belt
Always check where the car hire drop off location in Richmond Airport (RCM) is. The rental return area can sometimes be in a different area of the airport from where you picked the car up. All relevant information will be attached to your rental confirmation email and also included within the car hire company's terms and conditions.
We only include car hire options on website that are within the Richmond Airport (RCM) building or a short free shuttle bus drive away.
If your rental is meet and greet, an agent from the car rental provider will usually meet you in the arrivals location. When you've passed the security area, find the rep holding a board with the car rental company name or your family name
Don't forget to collect your bags before heading to the car rental pick up location. Quite often, the car hire pick up desk is groundside at the airport , once you've passed passport control it might not be possible to return to the luggage belt. For more information regarding the layout of the airport visit the Richmond Airport (RCM) website.
As well as being easy to use, friendly and of course, stress free, we also offer two additional levels of insurance when you hire a car with us.
Essential cover will appear as an optional extra in the car hire insurance section. For some geographical/partner car rental combinations the cover isn't always offered.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. To view the detailed information see the terms and conditions on the extras page
We understand how frightening and daunting picking a rental car excess cover product can be. The additional charges that are included in the price of hiring a car are often very confusing, these can include:
Many car rental websites hide the insurance excess and security deposit prices in the small print. Customers are then surprised when the amount is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really hinder your plans which is why we work differently at Stress Free Car Rental.
On our website you'll find three levels of car hire excess cover, premium, essential and basic and we help you find the hire car that suits you, your family and your trip. You're able to view the details of these on the extras page of the site when making a booking.
You will have been provided with car hire pick up location instructions with the confirmation email. Spend some time to understand how to get to the vehicle hire pick up location before you leave
Be sure to check the fuel type for the car and inspect which side of the car the filler cap is on
Spending some time to photograph and report any issues, whether internal or external, will help to avoid any issues with the vehicle rental company when returning the vehicle
Beside the exterior, it's also recommended documenting any damage to the inside of the vehicle and reporting it to the vehicle rental provider before driving away
All the rentals displayed on our web site include a full to full fuel policy. We recommend that you double check that the tank is full prior to setting off. If it is not you must inform the rental company immediately
Always check alloy wheels and door locks for issues as well. These are easy to miss if you're in a hurry to begin your journey
If you've not already ,review the carhire terms. There may be additional fees for crossing borders etc so ensure that you understand these.
We are based in Manchester UK and we're on a mission to make renting a car a Stress Free experience
Car rental availability can change greatly at different times of the year. Christmas is an important factor to recognise that affects car hire prices. Factor this in when considering your rental.
Vehicle Models at each car hire location are variable. You will always be provided with a car that’s the same size in terms of body style, passengers and luggage capacity but the exact make may vary from the one listed. If you require a particular make, at most car hire locations we provide options to reserve guaranteed models from selected suppliers . Use the filters on our website to find guaranteed model deals.
Extra drivers are available to book in advance on the website on the extras page. In many cases you will pay for additional drivers when you pick up your rental.
Stressfreecarrental.com only offer car rental that includes a full to full fuel policy. Full to full is always cheaper compared with other car rental fuel policies.
You can use the filters on the search results to find your perfect rental, including options with an automatic gearbox, diesel fuel and reduced insurance excess options.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.