You can use a Visa, Mastercard or an American Express credit card or a debit card issued by a bank or credit card company when hiring through us.
Many of the Turkey Creek Airport Australia car rental companies we include on the website will accept a debit card when you pick up the car; but sometimes these do have different terms and conditions related with them. Be sure that you check the contract terms if you'd like to use a debit card when you collect the car.
One important thing to consider when deciding if you'd like to use a debit card on collection, car rental companies sometimes block an insurance excess on the lead drivers credit card, the excess is often a large amount of money and if you choose to pay using a debit card this can be debited from your bank account and not returned until a couple of weeks following your rental has ended.
If you choose Essential or Basic Cover with your car rental, this usually means that you will be required to present a credit card in the name of the lead driver when you collect the car. You will more often than not be given the opportunity to purchase a top up policy by the rental company at the collection desk, which then allows you to use a debit card in the name of the lead driver.
We accept a huge number of different currencies including British Pounds (GBP),US Dollars (USD) and South African Rand (ZAR).
Would you like us to accept payments using something other than debit card and credit card? Feel free to contact us and let us know. We're open to new ideas re how to enhance the service we offer to make paying for your car rental a Stress Free experience.
We work diligently to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Australia
Car rentals in Turkey Creek Airport Australia are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
All of our rentals in Turkey Creek Airport Australia include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We don't call ourselves Stress Free Car Rental for nothing! Our aim is to make the vehicle hire procedure as simple as possible.
Picking up at an airport but not sure of your flight number? It's ok! - you can complete your booking now and add the flight number to your rental later on. Including your flight number will help the car rental company to wait for you if your flight is delayed. Always check the terms and conditions to understand what you need to do if your flight is cancelled or delayed.
Just let us know and we'll do the rest - it really is that, well, simple!
When you complete your booking on the website you'll receive a confirmation email with all of your rental information included. Confirmation emails include directions to the car rental collection desk and opening hours. If your rental includes car hire insurance, all of the documentation will be attached to the email
When you book a rental vehicle with Stress Free Car Rental you will always know how much you're paying in advance - no hidden costs, no scary fees.
Booking couldn't be simpler, there are filtering options and everything possible has been explained with key information explained in each section.
Make sure hiring a car at Turkey Creek Airport (TKY) is a Stress Free experience using our simple and quick booking process
When your flight is delayed you must make sure that the car rental company knows in advance. Many of them will endeavour to remain open longer than usual if they're informed that your flight will be picking up the car late. To assist with late arrival it's recommended always providing a flight number with your car hire booking.
Always check where the car rental drop off area in Turkey Creek Airport (TKY) is. The rental return location can sometimes be in a different area of the airport from where you've picked the car up. This information will be included with your confirmation email and also included within the car hire provider's terms and conditions.
After booking on the website you'll receive a confirmation email including the directions to the car hire collection desk location
At the car rental desk you must have your driver's licence, passport and a copy of your booking confirmation email. In most cases, you'll also need a credit card in the name of the lead driver. Be sure to verify the exact details required for your collection before you set off on your trip
When your car hire location is within the terminal building at Turkey Creek Airport (TKY), this will usually be clearly signed within the airport just after passport control.
We get how daunting picking a hire car insurance product can be. The extra fees that make up the price of hiring a car are often very confusing, these include:
Many car hire websites mask the price of insurance excess and security deposit costs in the small print. Customers are then shocked when the cash is taken from the debit card account or the amount is held on their credit card. We think this is wrong and can really obstruct your holiday plans which is why we work differently at Stress Free Car Rental.
On our website you'll find three levels of car hire excess cover, basic, essential and premium and we help you find the hire car that suits you and your trip. You're able to review the details of these on the extras page of our website when making a booking.
You will have been provided with car rental location collection instructions with your email confirmation. Take time to read through how to get to the car rental pick up location before you set off
If you have purchased Essential excess cover on the web site or have your own policy, always take some time to check the car for pre existing damage. Also spend some time taking photographs on your phone of each panel of the car. If there is damage on the vehicle that isn't highlighted in your hire contract you should report this to the car hire provider
Be sure to check the fuel type for the car and check which side of the vehicle the filler cap is on
Before driving away ,check the vehiclehire T&Cs. There may be extra charges for crossing borders etc so make sure you understand these.
Spending some time to photograph and report any damage, whether internal or external, will help to prevent any issues with the car rental company when you return the car
Always check the wheels and locks for issues as well. Locks and wheels are easy to miss when you're in a hurry to start your trip
Beside the exterior, it's also recommended documenting any damage to the inside of the car and informing the vehicle hire company before driving away
All the cars listed on the web site include a full to full fuel policy. You should double check that the fuel tank is full before you set off. If it isn't you should report this to the car hire company before driving away
As well as being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. For more details see the T&Cs on the extras page
Essential cover will appear as a choice in the car hire insurance options. For some geographical/partner car rental combinations the cover might not be available.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.