We understand how daunting and frightening picking a hire car excess cover product can be. The charges that make up the price of hiring a vehicle are often very confusing, these can include:
A lot of car rental websites hide the expensive insurance excess and security deposit costs in the small print. Customers are then shocked when the amount is taken from their debit card account or the amount is held on their credit card. We think this is wrong and can really hinder your holiday plans which is why we won't do that at Stress Free Car Rental.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Security deposit amounts vary for each car rental supplier in Waterloo Airport Australia. You can easily find the lowest insurance excess options using our search filters
All of our rentals in Waterloo Airport Australia include a full to full fuel policy. You'll collect the car with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Ensure hiring a car at Waterloo Airport (WLO) is Stress Free with our simple, no hassle booking website
When at the car hire desk you'll need your driver's licence, passport and a copy of your booking confirmation email. In most cases, you will also need a credit card in the name of the lead driver. You should check the exact requirements of the rental collection before begin your journey
Don't forget to collect your bags before heading to the car rental collection desk. Quite often, the car rental pick up desk is groundside in the terminal ,so once you've passed passport control it will not be possible to return to the luggage belt
If your flight departure is late you must ensure that the car rental company knows immediately. Most car rental providers will endeavour to stay open longer than usual if you inform them that your flight will be picking up the car later than planned. To make sure the car rental company know your arrival time we recommend always providing your flight number with the car rental booking.
Always check where the car hire drop off location in Waterloo Airport (WLO) is. The drop off location can sometimes be in a different area of the airport from where you picked the car up. Everything you need to know will be attached to your confirmation email and also in the car hire company's T&Cs.
Once you've booked you'll receive a confirmation email including the details of how to find the car hire pick up location
Occasionally the car hire collection desk location is a short shuttle bus drive away from the airport, the transfer bus is included free of charge by the car hire company. Ensure that you review your booking information to understand where the shuttle bus will collect you from.
All of the car hire options listed on our website are either inside the Waterloo Airport (WLO) terminal or close by to the airport.
As well as being easy to use, friendly and of course, stress free, we also offer two additional levels of insurance when you hire a vehicle with us.
Essential cover will appear as an optional extra in the car hire insurance section. For some geographical/partner car rental combinations the cover isn't always available.
Essential Cover includes fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Our essential cover, offered when you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a selection of additional costs that standard insurance does not.
We are based in Manchester UK and we're on a mission to make renting a car a Stress Free experience
Car hire availability can change greatly at different times of the year. Christmas is an important factor to consider that affects car hire prices. Take this into account when considering your rental.
You can use the filters on the search results to find your perfect rental, including options with an automatic gearbox, diesel fuel and low insurance excess options.
Additional drivers are available to book in advance on the website on the extras page. In many cases you will pay for additional drivers when you collect the car.
Stressfreecarrental.com only offer car rental that includes a full to full fuel policy. Full to full is always cheaper compared with other car rental fuel policies.
You will have been provided with car rental pick up location details with your booking confirmation email. Spend some time to understand how to find the car hire collection location before you leave
Ensure you check the fuel type for the car and inspect which side of the car the petrol cap is on
Taking some time to photograph and report any issues, whether internal or external, will help to avoid any disagreements with the car rental company when you return the vehicle
Beside the exterior, it's also recommended documenting any damage to the inside of the vehicle and reporting it to the vehicle rental company before driving away
All of the rentals displayed on our web site include a full to full fuel policy. Always double check that the fuel tank is full prior to setting off. if you find that it isn't you must report this to the rental company immediately
Always check alloy wheels and door locks for issues as well. These are easy to miss when you're in a hurry to start your journey
Whether you have purchased Premium excess cover on our web site or you have your own policy, we recommend to make some time to inspect the car for damage. We advise taking photos on your phone of each panel of the vehicle. If damage exists on the car that isn't highlighted in your rental agreement you should inform the vehicle rental provider
Pay with Visa, American Express or a Mastercard debit card or credit card issued by your bank or credit card company when renting a car on our website.
If you've included Basic or Essential Cover with your rental, this usually means that you'll have to have a credit card in the name of the lead driver on collection of the car. You will more often than not be given the option to purchase a top up policy by the hire partner when you collect the car, which then enables you to use a debit card in the name of the lead driver.
One thing to think about when deciding if you'd prefer to use a debit card at the collection desk, car hire companies often hold an excess on the lead drivers credit card, the excess is often a significant amount of money and if you opt to pay with a debit card this might be debited from your bank and not returned until weeks following completion of your rental contract.
It's ridiculously simple on the website to filter which car rental companies can accept debit card. Simply use the filters on the search results page to compare the car hire companies do accept your card type on collection.
You can book using a large range of currencies including Euros (EUR), British Pounds (GBP), US Dollars (USD) and Australian Dollars (AUD).
Frequently, rentals that include our Premium Cover option allow you to use a debit card when you pick up the car with no additional charges. You're able to compare if a debit card is allowed, along with all of the different car rental excess and insurance alternatives on the second step of the booking process.
It is good to understand the alternative currency and payment options for your car rental in Waterloo Airport Australia, as payments for add ons (like extra drivers and child seats) might need to be paid in local currency (either in cash or by credit card) when you pick up the car.
Don't forget that quite frequently car rental brands that will allow debit card on collection are more costly than those that accept credit card only.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.