We accept Visa, Mastercard or an American Express debit card or credit card issued by your bank or credit card company when renting a car on our website.
Would you prefer us to accept payments with a method other than debit card and credit card? Please contact us to let us know. We're open to new ideas about how to improve the service we offer to make arranging your car hire as Stress Free as it can be.
Lots of the Vienna International Airport Austria car rental companies we compare prices for accept a debit card when you arrive at the collection desk to pick up the car; often these do have special terms and conditions related to them. Be careful to check the terms and conditions if you want to pick up the car using a debit card.
It's really simple on the website to identify which car hire companies can accept debit card. Simply use the filters on the second page to compare which car hire partners do accept your card type on collection.
If you choose Basic or Essential Cover for your car rental, this usually means that you will need a credit card in the name of the lead driver when you collect the car. You'll more often than not be given the opportunity to pay for a top up policy by the hire partner when you collect the car, which then enables you to use a debit card in the name of the lead driver.
It's worth remembering that quite frequently car rental companies that do allow debit card on collection are not as cheap as those that accept credit card only.
One important thing to consider when deciding if you should use a debit card on collection, car hire companies frequently block an excess on the lead drivers credit card, this is often a considerable amount of money , if you opt to pay with a debit card this might be debited from your bank and not refunded until weeks following you've returned the car.
Premium insurance is the highest option for car hire cover we provide.
Choosing Premium Insurance is totally optional, you can also decide to buy Premium Cover at the car hire counter, It might be cheaper to buy this in advance on our website when you make your car hire booking.
You're able to buy Premium Cover along with your vehicle rental, so that you understand the exact cost of everything before you pay.
Many of our clients choose the Premium Cover option when they're are renting a car because it usually lowers the security deposit for the excess to zero meaning that you have no large security deposit or car hire insurance excess risk. You can also often collect the car using debit cards with Premium Cover if using a credit card is a problem.
Before driving away spend some time to get used to the car and its controls. This is very important if you normally drive a manual transmission on the other side of the road.
It can be daunting the first time you hire a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Have a great trip
you should keep some spare change ready in the vehicle to pay for toll roads. most toll roads accept cards but it's better to have cash as a backup
When renting a car in Austria Vienna International Airport you're allowed to bring along child seats provided that you bought the seat within the EU or UK and it meets all of the necessary regulations. You're also able to hire a child seat from the car rental company on the extras page of our website.
If you'd like to take the car across the border to another country, be careful to check the T&Cs for additional fees and to let the car hire provider know. If you don't there is the possibility that the cars insurance will be void if you are involved in an accident or the car is stolen
If you'd like to leave the car at a different location to the one you picked it up from, all additional one way charges are included in the pricing listed on our website.
If you are given a traffic violation fine when driving in Austria Vienna International Airport the vehicle rental provider will take this amount from the credit card you've placed on file. If this is the case you'll be informed by email when this has taken place
Be sure that hiring a car at Vienna International Airport (VIE) is a Stress Free experience with our simple and quick website
When at the car hire desk you must have your driver's licence, a copy of your confirmation email and your passport. In most cases, you will also need a credit card in the name of the lead driver. Be sure to check the specific details required for the hire collection before you leave
Don't forget to collect your bags before heading to the car hire collection desk. Usually, the car rental pick up desk is groundside in the terminal ,so once you've passed passport control it will be difficult to return to the luggage area. For more information regarding the layout of the airport visit the Vienna International Airport (VIE) website.
When your flight departure is late you must ensure that the car hire provider knows right away. Most car rental providers will endeavour to stay open later than usual if you inform them that your flight will be picking up the car later than expected. To help with late collections we suggest always informing us of your flight number with the car rental booking.
If your rental is meet and greet, an agent from the car rental provider will meet with you near the arrivals area. When you have cleared security, look out for the representative holding a card with the car hire company name or your surname
Once you've booked you'll receive an email with the details of how to find the car hire pick up location
Occasionally the car hire collection desk location is a short shuttle bus drive from the airport terminal, the shuttle bus is included free of charge by the car hire company. Be sure to check your booking information to understand where the shuttle bus will collect you from.
The following car rental suppliers are available in Vienna International Airport Austria: Alamo, Enterprise, Green Motion, Hertz, National, Dollar, Thrifty.
All of our rentals in Vienna International Airport Austria include a full to full fuel policy. You'll collect the car with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Car rentals in Vienna International Airport Austria are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
As well as being easy to use, friendly and of course, stress free, we also offer two additional levels of insurance when you book a vehicle with us.
Essential cover will appear as an option in the car hire insurance section. For some geographical/partner car rental combinations the cover isn't always available.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. For more info see the terms and conditions on the extras page
We appreciate how daunting and frightening choosing a hire car excess cover product can be. The extra charges that make up the price of hiring a vehicle can be very confusing, these include:
Many car rental websites hide the price of insurance excess and security deposit costs in the fine print. Customers are then shocked when the amount is taken from their debit card account or the amount is held on their credit card. We think this is wrong and can really hinder your holiday plans which is why we won't do that at Stress Free Car Rental.
On our website you'll find three levels of car hire excess cover, premium, essential and basic and we help you find the hire car that suits you, your family and your trip. You're able to review the details of these on the extras page of our website when booking your rental.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.