As well as being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover will appear as a choice in the car hire insurance options. For some geographical/partner car rental combinations the cover might not be available.
Essential Cover includes fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Our essential cover, offered when you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of additional charges that standard insurance does not.
You'll have been provided with car hire pick up location details with the email confirmation. Take some time to read through how to find the car rental collection location before you set off
Ensure you check the fuel type for the car and check which side of the vehicle the fuel cap is on
Beside the exterior, it's also recommended documenting any damage to the inside of the car and informing the vehicle hire company prior to driving away
All of the rentals listed on the web site include a full to full fuel policy. You should double check that the tank is full prior to setting off. if you find that it isn't you should report this to the car rental company before driving away
Taking some time to photograph and report any damage, whether internal or external, will help to prevent any problems with the car hire company when returning the vehicle
Always check the wheels and locks for issues as well. Locks and wheels are easy to miss when you are in a hurry to begin your journey
Whether you have purchased Essential excess cover on the web site or have your own policy, we recommend to make time to check the car for pre existing damage. Also spend some time taking photos on your phone of each section of the car. If there is damage on the car that isn't highlighted in your hire agreement you must report this to the vehicle rental company
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Security deposit amounts vary for each car rental supplier in Dianopolis Airport Brazil. You can easily find the lowest security deposit options using our search filters
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
All of our rentals in Dianopolis Airport Brazil include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We get how daunting choosing a rental car excess cover product can be. The fees that make up the price of hiring a car can be very confusing, these include:
A lot of car rental websites mask the costly insurance excess and security deposit costs in the small print. Customers are then surprised when the amount is taken from their debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your holiday plans which is why we work differently at Stress Free Car Rental.
Pay with Visa, American Express or a Mastercard credit card or a debit card issued by a bank or credit card company when hiring through us.
One thing to think about when deciding if you'd prefer to use a debit card on collection, car hire companies sometimes hold an insurance excess on the lead drivers credit card, the excess is often a considerable amount of money , if you opt to pay with debit card this will be debited from your account and not refunded until weeks after you've returned the car.
It's ridiculously easy on the website to identify which car hire partners do accept a debit card. Just use the filters on the search results page to compare the car hire partners can accept your card type when you pick up the car.
If you've included Essential or Basic Cover for your car rental, it usually means that you will have to have a credit card in the name of the lead driver on collection of the car. You will more often than not be given the opportunity to pay for a top up policy by the rental partner at the collection desk, this then enables you to use a debit card in the name of the lead driver.
You can book using a number of currencies including British Pounds (GBP),US Dollars (USD) and South African Rand (ZAR).
It is practical to understand the different payment options for your car rental in Dianopolis Airport Brazil, as often payments for extras (such as extra drivers and child seats) might have to be settled in the local currency (by credit card) on collection.
Frequently, car rentals that include the Premium Cover option will enable you to use a debit card when you pick up the car with no extra charges. You can review if a debit card is allowed, along with all of the car rental security deposit and insurance options on the second step of the website booking process.
Don't forget that often car rental companies that do allow debit card on collection are not as cost effective as car hire companies that accept credit card only.
Most of the Dianopolis Airport Brazil car hire companies we include on the website accept a debit card when you pick up the rental; but some of these do have different terms and conditions associated to them. Be careful to review the T&Cs if you want to pick up the car using a debit card.
Premium insurance is the highest level of car hire insurance we provide.
Selecting Premium Insurance is completely optional, you can also decide to buy Premium Cover at the car hire counter, It can be cheaper to book this in advance on our website when you make your car hire booking.
You're able to buy Premium Cover alongside your car rental, so that you understand the price of everything before completing your booking.
We want you to be able to make an informed decision regarding which car rental insurance product is right for you, we work closely with our car rental partners to give you the ability to buy a Premium cover product.
Guarantee that renting a car at Dianopolis Airport (DNO) is a Stress Free experience using our easy to use and transparent booking process
If your flight departure is delayed you must make sure that the car hire company knows immediately. Most car rental companies will endeavour to remain open later than usual if they're informed that your flight will be collecting the car late. To make sure the car rental company know your arrival time we suggest always informing us of a flight number with the car rental booking.
When at the car rental desk you must have your driver's licence, a copy of your confirmation email and your passport. For most rentals, you will also need a credit card in the name of the lead driver. You should verify the specific details required for the collection before begin your journey
Always check where the car rental drop off area in Dianopolis Airport (DNO) is. The vehicle return location can be in a different area of the airport from where you picked the car up. Everything you need to know will be included with your confirmation email and also included within the car rental provider's T&Cs.
For meet and greet car rentals, an agent of the car hire provider will meet with you in the arrivals location. After you've cleared the security area, look out for the agent holding a card with the car hire provider name or your family name
Your email confirmation will include the directions to the car hire collection desk location
We only include car rental options on website that are inside the Dianopolis Airport (DNO) or close by to the airport.
Don't forget to collect your luggage before heading to the car hire collection desk. Quite often, the car hire pick up desk is groundside in the terminal , once you've cleared security it will be difficult to return to the luggage area
Occasionally the car hire collection location is a bus drive from the airport, the transfer bus is included within the price by the car rental company. Be sure to check your confirmation email to understand where the minibus will pick you up.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.