We are based in Manchester UK and we are on a mission to make renting a car a Stress Free experience
Vehicle types at each car rental location can vary. The car rental company will always provide you with a car that’s the same size in terms of body style, passengers and luggage capacity but the exact model may vary from the one listed. If you require a particular make, at most car rental locations we offer pre bookable guaranteed models from selected car rental companies . You can use the filters on our website to find guaranteed model rentals.
We only offer car hire that includes a full to full fuel policy. Full to full is always cheaper compared with other car rental fuel policies.
Extra drivers are available to reserve on our website on step two of our booking process. In many cases you will pay for additional drivers when you collect the car.
You can use the filters on our website to find your ideal car rental, including rentals with an automatic gearbox, diesel fuel and reduced insurance excess options.
Car rental availability can vary significantly at different times of the year. Christmas is an important factor to recognise that affects car hire prices. Factor this in when considering your rental.
We understand how daunting picking a car excess cover product can be. The extra fees that make up the price of hiring a car can be very confusing, these can include:
Stress Free Car Rental offers three options for car hire excess cover, basic, essential and premium and we help you find the hire car that suits you and your trip. You're able to view the details of these on the extras page of the site when making a booking.
Many hire car websites mask the insurance excess and security deposit prices in the small print. Customers are then surprised when the amount is taken from the debit card account or the amount is held on their credit card. We think this is wrong and can really obstruct your holiday plans which is why we work differently at Stress Free Car Rental.
Premium cover is the highest level of car hire insurance we provide.
Lots of our customers decide to choose the Premium Cover option when renting a vehicle because it usually brings the excess down to zero meaning that the customer has no large security deposit or car rental insurance excess risk. You can also often pay with debit cards with Premium Cover if using a credit card is a problem.
Choosing Premium Insurance is optional, you can also decide to purchase Premium Cover at the car hire counter, it's often cheaper to book this in advance on our website at the same time as you make your car rental booking.
So that you're able to understand all of the options regarding which car rental insurance product is right for you, we work closely with our car rental partners to give you the option to purchase a Premium cover product.
On our website it's possible to buy Premium Cover bundled with your car rental, so that you understand the full price of everything before completing your booking.
Car rentals in British Virgin Islands are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We work diligently to ensure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in British Virgin Islands
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Insurance excess amounts vary for each car rental supplier in British Virgin Islands. You can easily find the lowest security deposit options using our search filters
You will have been provided with car hire pick up location instructions with your email confirmation. Take some time to understand how to get to the car rental collection location before you set off
If you have bought Essential excess cover on the web site or have your own policy, we recommend to take some time to check the car for pre existing damage. We also recommend taking photographs on your phone of each panel of the car. If there is damage on the car that is not mentioned in your hire contract you must inform the car hire company
Before driving away ,check the vehiclehire T&Cs. There may be additional fees for crossing borders etc so make sure you understand these.
Spending some time to take photos and report any damage, whether internal or external, will help to prevent any disagreements with the vehicle rental company when returning the vehicle
Beside the exterior, you should also spend time documenting all damage to the inside of the car and informing the vehicle rental provider before driving away
Be sure to check the fuel type for the vehicle and check which side of the vehicle the petrol cap is on
All the vehicles listed on the web site include a full to full fuel policy. You should double check that the tank is full prior to setting off. If it isn't you should report this to the car rental company immediately
You should inspect the wheels and locks for issues as well. These are easy to miss if you're in a hurry to begin your journey
Before commencing your trip take some time to familiarise yourself with the vehicle and its controls. This is very important if you're used to driving a manual transmission on the opposite side of the road.
If you intend to drive across a border to a different country, be sure to check the terms and conditions for cross border fees and to let the car rental company know. If you don't there's the possibility that the cars insurance will not be valid if you're involved in an accident or the car is stolen
If you are given a fixed penalty fine when driving in British Virgin Islands the car hire provider might deduct this amount from the credit card you have on record. If this happens you'll be notified by email once this has taken place
When driving in a different country lots of countries have very strict restrictions on consuming alcohol when driving. To avoid any issues, we advise you not to consume any alcoholic drinks at all when driving your rental
Sometimes it's intimidating at first to hire a car in a different country, just relax and you'll soon find yourself used to the differences. Enjoy your vacation
When driving on the opposite side than you're used to be careful with traffic circles.
it can be a good idea to have some spare change ready in the car to pay for tolls. Many tolls will accept cards but it's always safer to have some change as a backup
If you'd like to leave the vehicle in a alternative location to the location you collected it from, any extra one way charges will be included in the price listed on our website.
Along with being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you hire a car with us.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. To view the detailed information see the T&Cs on the extras page
Essential cover appears as an optional extra in the car hire insurance options. For some geographical/partner car rental combinations the cover might not be available.
Essential cover, offered when you make your car hire booking, is a car hire excess reimbursement policy which covers you on a selection of additional costs that standard insurance doesn't.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and more.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.