To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Car rentals in Chile are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Insurance excess amounts vary for each car rental supplier in Chile. You can easily find the lowest insurance excess options using our search filters
We work hard to ensure that our prices on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Chile
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
You'll have been provided with car hire pick up location details with the booking confirmation email. Spend some time to read through how to get to the vehicle rental pick up location before you set off
Spending a little time to take photos and report any issues, whether internal or external, will help to prevent any problems with the car hire company when returning the vehicle
Before driving away ,review the vehiclehire T&Cs. There may be additional fees for border crossing etc so ensure that you understand these.
Remember to inspect alloy wheels and locks for issues as well. Locks and wheels are easy to miss when you are in a hurry to begin your journey
All the vehicles displayed on the web site include a full to full fuel policy. You should double check that the tank is full prior to setting off. If it is not you must report this to the rental company before driving away
If you've bought Premium excess cover on the web site or have your own policy, you should still make time to inspect the car for damage. Also spend some time taking photographs with your phone of each panel of the vehicle. If there is damage on the vehicle that isn't highlighted in your hire contract you must report this to the car hire provider
Be sure to double check the fuel type for the vehicle and inspect which side of the vehicle the fuel cap is on
Beside the exterior, we also recommend documenting all damage to the inside of the vehicle and informing the vehicle hire company prior to driving away
Along with being easy to use, friendly and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover doesn't cover things like loss of theft/damage to content in the car, third party injury mechanical repairs, cleaning fees. To view the detailed information see the T&Cs on the extras page
Essential cover, offered at the same time as you make your car hire booking, is a car hire excess reimbursement policy which covers you on a range of additional charges that standard insurance does not.
Before commencing your trip spend some time to familiarise yourself with the vehicle and its controls. This is very important if you normally drive a manual gearbox on the other side of the road.
It's worth have some loose change ready in the vehicle to pay for toll roads. most tolls will accept cards but it's better to have cash as a backup
When driving abroad lots of countries have extremely strict regulations on drinking alcohol when driving. To be safe, we strongly recommend not to consume any alcohol at all when driving your car
It might seem intimidating the first time you hire a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Have a great holiday
If you intend to take the car across a border to another country, be careful to check the terms and conditions for additional fees and to let the car hire provider know. If you fail to do so there is the possibility that the cars insurance will be void if you're involved in a situation where the car is damaged or stolen
If you're used to driving on the opposite side of the road be careful with traffic circles.
If you are given a fixed penalty fine when driving in Chile the vehicle hire provider will take this amount from the credit card you've placed on record. If this happens you'll be informed via email when this has taken place
If you'd like to drop off the vehicle at a alternative location to the location you picked it up from, any extra one way charges are already included in the pricing listed on the website.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.