We get how frightening and daunting picking a hire car insurance product can be. The extra fees that are included in the price of hiring a car are often very confusing, these include:
A lot of car rental websites mask the costly insurance excess and security deposit prices in the small print. Customers are then shocked when the cash is taken from the debit card account or the amount is held on their credit card. We think this is wrong and can really obstruct your plans which is why we work differently at Stress Free Car Rental.
We don't call ourselves Stress Free Car Rental for nothing! Our mission is to make the vehicle rental procedure as simple as possible.
Booking your car hire couldn't be simpler, there are filtering options and everything possible has been explained with key information explained in each section.
Collecting at an airport but not sure of your flight number? It's ok! - you can complete your booking now and add the flight number to your booking later on. Including your flight number will help the car hire company to wait for you if your flight is delayed. Always check the terms and conditions to understand what to do if your flight is cancelled or delayed.
As soon as you complete your booking on the website you'll receive a confirmation email with all of your rental details included. This email includes directions to the car rental collection desk and opening hours. If your rental includes car hire insurance, all of the documentation will be attached to the email
Want to pay with a debit card? Need an extra driver? No problem. We have all the options on our website including low prices for extras such as additional drivers and GPS. We provide options to pay with a debit card wherever possible. Use the filters on our search results page to quickly and easily find these options
We don't hide any fees, we are transparent from the get-go.
Free Cancellation! You can cancel your car hire and get a refund up until 48 hours prior to collection.
Save money on your car rental in China by booking your car well in advance. Take some time to review the various different prices.
When you book a hire vehicle with Stress Free Car Rental you will always know how much you're paying beforehand - no hidden costs, no scary fees.
Before you start your journey take some time to familiarise yourself with the car and its controls. This is especially important if you're used to driving a manual transmission on the opposite side of the road.
If you receive a traffic violation fine when driving in China the car hire company will deduct this amount from the credit card you have on record. If this is the case you will be notified by email once this has been processed
When driving overseas many countries have very strict regulations relating to alcohol consumption when driving. To avoid any issues, we advise you not to drink any alcoholic drinks at all when driving your car
if you normally drive on the opposite side be extra careful at road circles.
If you're planning to leave the car in a alternative place to the place you collected it from, any additional one way fees will be included in the price detailed on the website.
If you'd like to drive across a border into another country, be sure to check the terms and conditions for any cross border fees and to let the car rental company know. If you don't there's a possibility that you will not be insured if you're involved in an accident or the car is stolen
you should keep some loose change available in the vehicle to pay for tolls. Many tolls accept credit cards but it's always safer to have some change just in case
You can use a Visa, Mastercard or an American Express credit card or a debit card provided by a bank or credit card company when hiring a car on our website.
Would you like us to accept payments using something other than credit card or debit card? Do contact us and let us know. We're always open to ideas about how we can improve the service we offer to make booking your car rental a Stress Free experience.
Many of the China car rental partners we include on the website will accept a debit card when you collect the rental; some of these do have special terms and conditions associated to them. Be sure that you review the terms if you'd like to use a debit card when you collect the car.
If you've included Essential or Basic Cover with your car rental, this usually means that you'll need a credit card in the name of the lead driver on collection of the car. You'll more often than not be given the opportunity to buy a top up policy by the rental company on collection, this then enables you to use a debit card in the name of the lead driver.
We've made it really easy on our website to filter which car hire companies do accept debit card. Just use the filters on the search results page to compare which car hire partners will accept your preferred card type at the counter.
It's useful to know the alternative payment and currency options for your car rental in China, as often payments for add ons (such as extra drivers and child seats) might have to be paid for in the local currency (by credit card or debit card) on vehicle collection.
Quite often, car rentals that come with the Premium Cover option enable you to use a debit card on collection with no additional charges. You're able to review if a debit card is accepted, along with all of the car rental security deposit and insurance options on the extras page of our website booking process.
It's worth bearing in mind that quite often car hire brands that do accept debit card on collection are more costly than car hire companies that accept credit card only.
We accept a huge number of different currencies including British Pounds (GBP),US Dollars (USD) and South African Rand (ZAR).
As well as being friendly, easy to use and of course, stress free, we offer two different levels of insurance when you book a car with us.
Essential cover will appear as a choice in the car hire insurance options. For some partner/geographical car rental combinations the cover isn't always offered.
Essential Cover includes fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Our essential cover, offered when you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of extra charges that standard insurance doesn't.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Security deposit amounts vary for each car rental supplier in China. You can easily find the lowest security deposit options using our search filters
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
All of our rentals in China include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.