There's a huge amount of reasons why we are different from our competitors but to start, it's important to recognise that Stress Free Car Rental was born out of our own frustration with the process of renting a car.
Car hire providers we list on the website include big car hire providers like Hertz and Enterprise there are some companies we know will not give you the price or experience that you deserve - so we do not include these on our website.
Pricing includes added fees that other car rental websites don't usually include - this makes sure that our process is as transparent as possible.
Stress Free Car Rental collects millions of car hire deals at 1000s of car rental locations to source the best offers and make booking them on our website as easy, quick and Stress Free as possible
Stress Free Car Rental won't be beaten on price. Our price match promise means if you find the same hire car at a lower cost, we'll match it.
The reason we decided to do things differently to other car rental websites is because we got fed up of seeing customers having trips ruined by a bad car rental experience and knew we could provide a better service.
We're not called Stress Free Car Rental for nothing! Our aim is to make the vehicle hire procedure as easy as possible.
Just let us know and we'll sort everything out - it really is that, well, stress free!
When you book a rental car with Stress Free Car Rental you'll always know how much you are paying in advance - no hidden costs, no scary fees.
You'd like to pay by debit card? Require an extra driver? Not a problem. We have all of the options on our website including great deals for add ons such as additional drivers and GPS. We provide options to pay with a debit card at most locations. You can use the filters on our search results page to easily and quickly find these options
Save on your car hire in Hong Kong by booking your car in advance. Take time to review the various different prices.
When you complete your booking with us you will receive a confirmation email with all of your rental information included. Confirmation emails include directions to the car rental pick up location and opening hours. If your rental includes car hire insurance, all of the documentation will be included with the email
Booking couldn't be easier, there are filtering options and everything possible has been explained with key information detailed on each page.
Picking up at the airport but not sure what your flight number is? No Problem - you can complete your booking now and add the flight number to your rental later on. Including your flight number will help the car rental company to wait for you if the flight is delayed. You should check the terms and conditions to understand what you need to do if your flight is cancelled or delayed.
We understand how daunting picking a car excess cover product can be. The fees that make up the price of hiring a car can be very confusing, these can include:
Stress Free Car Rental offers three options for car hire excess cover, premium, essential and basic and we help you find the hire car that suits you and your trip. You're able to review the details of these on the extras page of our website when making a booking.
Many hire car websites hide the costly insurance excess and security deposit costs in the fine print. Customers are then shocked when the amount is taken from their debit card account or the amount is held on their credit card. We think this is wrong and can really obstruct your holiday plans which is why we work differently at Stress Free Car Rental.
We strive to be the best car rental website around so that you know when you hire through us you're getting the best price, value and service.
Hiring a car, can be a stressful, costly, ordeal which is why our clever matching technology will find you your perfect hire car at your dream price.
Once your booking has been made, managing it couldn't be more straightforward, you'll receive a booking reference which can be used, along with your email address, to check your booking including payments and prices.
When searching on our website for your rental, information you'll need includes:
All of the deals on our website include all charges including everything that you're required to pay when you pick up the car, including (but not limited to) local taxes, extras and young driver fees.
To begin your stress free booking process, simply head to our homepage and type in the required details then in just seconds we'll bring up some brilliant deals based on your requirements.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
All of our rentals in Hong Kong include a full to full fuel policy. You'll collect the car with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Car rentals in Hong Kong are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
We work hard to ensure that our prices on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Hong Kong
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Before commencing your trip take some time to get used to the car and its controls. This is very important if you normally drive a manual transmission on the opposite side of the road.
it can be a good idea to have some loose change ready in the vehicle to pay for toll roads. Many toll roads accept cards but it's better to have some change as a backup
If you are given a fixed penalty fine when driving in Hong Kong the vehicle hire provider will take this amount from the credit card you have on file. If this is the case you'll be informed by email once this has taken place
If you'd like to drop off the vehicle at a alternative location to the location you collected it from, all additional one way charges are included in the price listed on the site.
if you're planning to take the car across a border to another country, be careful to check the T&Cs for cross border fees and to let the car hire provider know. If you don't there's the possibility that the cars insurance will not be valid if you're involved in a situation where the car is damaged or stolen
Sometimes it's intimidating the first time you hire a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Enjoy your vacation
Premium cover is the highest option for car hire insurance we provide.
On our website it's possible to buy Premium Cover bundled with your car rental, so that you understand the cost of everything before completing your booking.
Lots of our customers choose the Premium Cover option when renting a car because it usually brings the excess down to zero meaning that you have no large security deposit or car hire insurance excess risk. You can also often collect the car using debit cards with Premium Cover if using a credit card is a problem.
Choosing Premium Cover is optional, you can also decide to buy Premium Cover at the car rental counter, It might be cheaper to book this in advance on our website at the same time as you make your car rental booking.
So that you're able to understand all of the options relating to which car rental insurance product is right for you, we work closely with our car rental partners to give you the ability to purchase a Premium cover product.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.