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Jamaica frequently asked questions

What's the best fuel policy for car rental in Jamaica?

All of our rentals in Jamaica include a full to full fuel policy. You'll collect the car with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.

What do I need when I collect the car in Jamaica?

To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.

Can I cancel my rental in Jamaica if I change my mind?

Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.

For my car rental in Jamaica, how can I reduce the insurance excess?

Insurance excess amounts vary for each car rental supplier in Jamaica. You can easily find the lowest insurance excess options using our search filters

Is the car hire fully insured?

Car rentals in Jamaica are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.

Things to remember before driving away your car rental

You'll have received car hire pick up location details with your booking confirmation email. Take time to read through how to get to the vehicle rental collection location before you leave

Always inspect alloy wheels and locks for issues as well. These are easy to miss if you are in a rush to begin your journey

Be sure to check the fuel type for the vehicle and inspect which side of the vehicle the filler cap is on

Spending some time to take photos and report any issues, whether internal or external, will help to prevent any issues with the vehicle hire provider when returning the vehicle

If you have bought Premium excess cover on the web site or you've a different insurance policy, you should still make some time to inspect the car for pre existing damage. Also spend some time taking photographs with your phone of each panel of the vehicle. If damage exists on the vehicle that is not highlighted in your hire agreement you should inform the car rental company

All the rentals displayed on the web site include a full to full fuel policy. We recommend that you check that the tank is full prior to setting off. If it isn't you must report this to the car hire company before driving away

If you've not already ,review the vehiclehire terms. There might be additional fees for border crossing etc so make sure you understand these.

Why Stress Free Car Rental is different

There's a bucket load of reasons why we are different from our competitors but to start, it's important to recognise that Stress Free Car Rental exists because of our frustration with the process of renting a car.

Our website collects and compares millions of car rental prices at 1000s of car rental locations to obtain amazing offers and ensure that booking them on the website as easy, quick and Stress Free as it should be

Brands we list on the website include the larger car hire companies like Europcar and Hertz there are some firms we know will not give you the price or experience that you deserve - so we do not include these on the website.

Stress Free Car Rental don't like to work with just any car rental providers. We're selective to only work with car rental companies you can trust.

The reason we do things differently is because we got fed up of seeing people being hit with unexpected fees and felt like we could do a better job.

Stress Free Car Rental work to deliver our customers with all of the best car hire prices in Jamaica with no unexpected fees.

We don't like to be be beaten on price. Our car rental price match promise means if you find the same hire vehicle at a lower price, we'll match it.

Map view of Jamaica car rental locations

Popular destinations for cheap car rental in Jamaica

Why book with us?

We're not called Stress Free Car Rental for nothing! Our aim is to make the car rental process as easy as we can.

When you book a rental vehicle with Stress Free Car Rental you'll always know how much you are paying in advance - no scary fees, no hidden costs.

Want to pay by debit card? Require an extra driver? Not a problem. You'll find all the options on the website including great prices for add ons such as additional drivers and Toll pay devices. We provide options to pay with a debit card wherever possible. Use the filters on our search results page to easily and quickly find them

When you complete your booking on the website you will receive a rental confirmation email with all of your rental information included. This email includes directions to the car hire pick up location and opening hours. If the rental includes car hire insurance, all of the documentation will be included with the email

Save on your car rental in Jamaica by booking your car in advance. Take time to review the various different deals.

Free Cancellation! You're able to cancel your car rental and receive a refund until 48 hours before collection.

Just let us know and we'll do the rest - it really is that, well, stress free!

Collecting your Jamaica Car rental with a debit card and other ways to pay.

We accept Visa, Mastercard or an American Express debit card or credit card issued by a bank or credit card company when hiring a car on our website.

Stress Free Car Rental accepts a number of different currencies including British Pounds (GBP),US Dollars (USD) and South African Rand (ZAR).

It's really simple on the website to view which car hire brands can accept debit card. Simply use the filters on the second page to compare which car hire companies do accept your preferred card type at the counter.

If you've included Essential or Basic Cover with your car rental, it often means that you will need to present a credit card in the name of the lead driver when you collect the car. You'll more often than not be given the opportunity to purchase a top up policy by the hire company on collection, which then enables you to use a debit card in the name of the lead driver.

It's worth remembering that quite frequently car rental partners that do accept debit card at the desk are more costly than those that accept credit card only.

Quite often, rentals that include the Premium Cover option enable you to use a debit card on collection without any extra charges. You're able to view if a debit card is accepted, along with all of the car rental excess and insurance alternatives on the extras page of the website booking process.

One important thing to consider when deciding if you'd like to use a debit card on collection, car rental companies sometimes hold an excess on the lead drivers credit card, the credit card hold is often a significant amount of money and if you decide to pay with debit card this might be debited from your account and not returned until weeks following you've returned the car.

Railway station car rental companies you can trust in Jamaica

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Car rental excess, security deposits and insurance

We appreciate how frightening and daunting choosing a car excess cover product can be. The extra charges that make up the price of hiring a car are often very confusing, these include:

  • The cost of hiring the vehicle
  • Any extras (e.g. child car seats & sat nav)
  • Insurance costs

Many car rental websites hide the price of insurance excess and security deposit prices in the fine print. Customers are then surprised when the amount is taken from their debit card account or the amount is held on their credit card. We think this is wrong and can really hinder your holiday plans which is why we work differently at Stress Free Car Rental.

On our website you'll find three options for car hire excess cover, premium, essential and basic and we help you find the hire car that suits you and your trip. You're able to view the details of these on the extras page of the site when booking your rental.

Popular Destinations for Rental Cars in North America

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No need to worry if your plans change

We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.


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