As well as being friendly, easy to use and of course, stress free, we offer two different levels of insurance when you book a vehicle with us.
Our essential cover, offered at the same time as you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of extra charges that standard insurance does not.
Essential cover will be available as a choice in the car hire insurance options. For some partner/geographical car rental combinations the cover might not be available.
There's a wide variety of reasons why we're different from our competitors but to start, it's important to understand that Stress Free Car Rental was born out of our personal frustration with the process of hiring a car.
All our pricing includes added fees that other car rental websites often don't display - this ensures that our service is as straightforward as possible.
So, the reason we do things a bit differently is because we got frustrated with seeing customers getting shortchanged and felt like we could provide a better service.
We work hard to ensure that we provide customers with all of the best car rental deals in Japan with no nasty surprises.
We won't be beaten on price. Our car hire price match promise means that if you find the same hire car at a lower cost, we'll match it.
We work hard to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Japan
Security deposit amounts vary for each car rental supplier in Japan. You can easily find the lowest security deposit options using our search filters
Car rentals in Japan are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We don't call ourselves Stress Free Car Rental for nothing! Our mission is to make the vehicle hire process as simple as we can.
Collecting at the airport but not sure of your flight number? It's ok! - you can complete your booking now and add the flight number to your booking later on. Including your flight number will help the car rental provider to wait for you if your flight is late. We recommend that you review the terms and conditions to understand what you need to do if your flight is cancelled or delayed.
When you book a hire car with Stress Free Car Rental you will always know how much you're paying beforehand - no hidden costs, no scary fees.
Just get in touch and we'll sort everything out - it really is that, well, simple!
Need to pay with a debit card? Need an extra driver? No problem. We have all of the options on the website including the best prices for extras such as child seats and GPS. We provide options to pay with a debit card wherever possible. You can use the filters on our search results page to quickly and easily find them
We don't hide any fees, from the get-go, we are completely transparent.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.