You can use a Visa, American Express or a Mastercard debit card or credit card provided by your bank or credit card company when hiring a car on our website.
Frequently, rentals that come with our Premium Cover option enable you to use a debit card when you pick up the car without any additional charges. You can view if a debit card is allowed, along with all of the different car rental security deposit and insurance options on the extras page of the website booking process.
Would you like us to allow you to pay with a method other than credit card or debit card? Do contact us to let us know. We are always open to ideas re how to enhance the service we offer to make booking your car rental a Stress Free experience.
One thing to think about when deciding if you should use a debit card at the collection desk, car hire companies frequently hold an insurance excess on the lead drivers credit card, the credit card hold is often a significant amount of money , if you choose to pay with debit card this might be debited from your account and not refunded until weeks following completion of your rental contract.
We accept a large range of currencies including Euros (EUR), British Pounds (GBP), US Dollars (USD) and Australian Dollars (AUD).
It's worth bearing in mind that frequently car hire brands that do allow debit card at the desk are more costly than car hire companies that accept credit card only.
We've made it ridiculously simple on our website to filter which car hire brands do accept a debit card. Just use the filters on the second page to compare the car hire companies can accept your preferred card type at the collection desk.
When you include Basic or Essential Cover with your car rental, it often means that you'll have to have a credit card in the name of the lead driver when you collect the car. You will more often than not be given the opportunity to buy a top up policy by the rental company on collection, which then enables you to use a debit card in the name of the lead driver.
Many of the Kosovo car hire partners we include accept a debit card when you arrive at the collection desk to pick up the rental; but sometimes these do have different T&Cs associated to them. Always be sure to understand the T&Cs if you intend to use a debit card at the desk when collecting the car.
It's good to know the alternative currency and payment options for your car hire in Kosovo, as often payments for extras (such as booster seats and Sat Nav) might have to be paid for in the local currency (either in cash or by credit card) at the collection counter.
Car rentals in Kosovo are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
All of our rentals in Kosovo include a full to full fuel policy. You'll pick the car up with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We work diligently to make sure that the prices you see on our website for your car hire include all costs. Including anything you need to pay when you collect the car in Kosovo
As well as being friendly, easy to use and of course, stress free, we also offer two additional levels of insurance when you hire a car with us.
Essential cover will appear as a choice in the car hire insurance section. For some geographical/partner car rental combinations the cover isn't always offered.
Essential Cover comes with fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the car and other things. For more details see the terms and conditions on the extras page
Prior to setting off spend some time to get used to the car and its controls. This is especially important if you're used to driving a manual gearbox on the other side of the road.
When driving overseas many countries have very stringent laws relating to alcohol consumption when driving. To avoid any issues, we strongly recommend not to drink any alcohol at all when driving your vehicle
It can be daunting at first to hire a car in a different country, just relax and you'll soon find yourself used to the differences. Have a great vacation
If you are given a traffic violation fine when driving in Kosovo the car rental provider might deduct this amount from the credit card you've placed on file. If this is the case you will be notified via email when this has been processed
if you normally drive on the opposite side be extra careful with road circles. Always navigate roundabouts using an anti-clockwise direction, giving priority to traffic currently on the road circle to your left.
If you'd like to leave the car in a different location to the place you picked it up from, all additional one way fees will be already included in the pricing detailed on the website.
When renting a car in Kosovo you can bring along child seats provided that you purchased the seat within the EU or UK and it meets all of the necessary regulations. Alternatively, you can hire a child seat from the car hire provider on the extras page of our website.
If you'd like to drive across the border to a different country, be sure to check the T&Cs for any cross border fees and to let the car rental company know. If you fail to do so there is a possibility that your insurance will be invalidated if you are involved in a situation where the car is damaged or stolen
you should keep some change ready in the car to pay for tolls. most toll roads accept credit cards but it's always safer to have cash just in case
Driving in Kosovo is on the right side of the road
Stress Free Car Rental are based in Manchester UK and we're on a mission to make renting a car a Stress Free experience
Vehicle Models at each car hire location can vary. You will always be provided with a car that’s the same size in terms of body style, passengers and luggage capacity but the exact make may vary from the one displayed. If you have a preference for a particular make, at most car hire locations we provide options to book guaranteed models . Use the filters on the website to find guaranteed model deals.
Extra drivers are available to book in advance on our website on the extras page. In many cases you will pay for additional drivers when you pick up your rental.
Car rental availability can change significantly at different times of the year. Christmas is an important factor to recognise that influences car rental prices. Take this into account when planning your rental in advance.
Stressfreecarrental.com only offer car rental that includes a full to full fuel policy. Full to full is always a better deal compared with other car rental fuel policies.
You can use the filters on the search results to find your perfect car rental, including options with an automatic gearbox, diesel fuel and reduced security deposit options.
You'll have received car rental location collection instructions with the booking confirmation email. Spend some time to read through how to find the vehicle hire collection location before you set off
Be sure to check the fuel type for the car and check which side of the car the filler cap is on
If you've not already ,check the carhire terms. There might be extra charges for crossing borders etc so ensure that you understand these.
Spending some time to photograph and report any damage, whether internal or external, will help to avoid any issues with the vehicle hire provider when you return the car
Beside the exterior, it's also recommended documenting any damage to the inside of the car and reporting it to the vehicle rental provider prior to starting your trip
Always check the wheels and door locks for issues as well. These are easy to miss if you are in a rush to start your trip
If you have purchased Essential excess cover on our web site or you've a different insurance policy, always take time to inspect the vehicle for damage. We advise taking photos with your phone of each section of the car. If there is damage on the vehicle that isn't highlighted in your hire agreement you must report this to the car rental company
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.