There's a wide variety of reasons why we're different from our competitors but to start, it's important to understand that Stress Free Car Rental was born out of our own frustration with the process of renting a car.
All our pricing includes added fees that other car rental websites don't usually include - this ensures that your experience is as clear-cut as it can be.
So, the reason we do things a bit differently is because we got frustrated with seeing customers having trips ruined by a bad car rental experience and knew we could provide a more transparent service.
We work hard to ensure that we provide customers with all of the best car rental deals in Nigeria with no unexpected charges.
We won't work with just any car rental companies. We're careful to only work with car rental brands you can trust.
As well as being friendly, easy to use and of course, stress free, we offer two different levels of insurance when you book a vehicle with us.
Our essential cover, offered at the same time as you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of extra charges that standard insurance does not.
Essential Cover includes key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and much more.
You will have received car hire location collection instructions with the confirmation email. Spend some time to understand how to find the vehicle rental pick up location before you leave
Beside the exterior, we also recommend documenting any damage to the inside of the car and informing the car hire company before starting your trip
Whether you've purchased Essential excess cover on the website or have a different insurance policy, we recommend to take time to inspect the vehicle for pre existing damage. We advise taking photos with your phone of each part of the car. If damage exists on the car that isn't mentioned in your rental agreement you should report this to the vehicle rental provider
All of the cars listed on the website include a full to full fuel policy. You should check that the tank is full before you set off. If it is not you must inform the rental company immediately
Taking a little time to photograph and report any damage, whether internal or external, will help to prevent any problems with the car rental provider when returning the car
We work hard to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Nigeria
Security deposit amounts vary for each car rental supplier in Nigeria. You can easily find the lowest security deposit options using our search filters
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
All of our rentals in Nigeria include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.