Pay with Visa, American Express or a Mastercard credit card or a debit card issued by a bank or credit card company when hiring a car on our website.
Be careful when deciding if you want to use a debit card at the collection desk, car rental companies frequently hold an insurance excess on the lead drivers credit card, the credit card hold can be a significant amount of money , if you opt to pay with a debit card this might be debited from your bank and not refunded until a couple of weeks after your rental has ended.
If you choose Essential or Basic Cover for your car rental, this usually means that you will have to have a credit card in the name of the lead driver on collection of the car. You will usually be given the opportunity to buy a top up policy by the rental partner when you collect the car, this then enables you to use a debit card in the name of the lead driver.
Many of the Norfolk Island car hire companies we include will accept a debit card when you arrive at the collection desk to pick up the rental; but some of these do have different terms and conditions associated to them. Always be sure to review the terms and conditions if you intend to use a debit card when you collect the car.
Usually, car rentals that include the Premium Cover option will enable you to use a debit card on collection with no extra charges. You can review if a debit card is allowed, along with all of the car rental security deposit and insurance options on the second step of the booking process.
Would you like us to allow you to pay using something other than debit card and credit card? Please contact us and let us know. We're open to ideas re how we can enhance our service to make booking your car rental as Stress Free as it can be.
It's useful to understand the different payment options for your car rental in Norfolk Island, as often payments for extras (such as booster seats and Sat Nav) might have to be paid for in the local currency (either in cash or by credit card) at the rental car collection desk.
It's worth bearing in mind that often car rental companies that do accept debit card on collection are not as cost effective as car hire companies that accept credit card only.
We've made it ridiculously easy on the website to identify which car hire companies do accept a debit card. Just use the filters on the search results page to compare the car rental companies can accept your card type when you pick up the car.
We accept a huge number of currencies including Euros (EUR), British Pounds (GBP), US Dollars (USD) and Australian Dollars (AUD).
Car rentals in Norfolk Island are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Security deposit amounts vary for each car rental supplier in Norfolk Island. You can easily find the lowest insurance excess options using our search filters
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
All of our rentals in Norfolk Island include a full to full fuel policy. You'll collect the car with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Premium insurance is the highest option for car hire insurance we provide.
Many of our clients choose the Premium Cover option when renting a vehicle because it usually reduces the excess to zero meaning that you have no large security deposit or car rental insurance excess risk. Customers can also often pay with debit cards with Premium Cover if credit card is a problem.
Choosing Premium Insurance is totally optional, you can also opt to purchase Premium Cover at the car hire desk, it's often cheaper to book this in advance on our website when you make your car rental booking.
You're able to buy Premium Cover along with your car rental, so that you understand the total cost of everything before completing your booking.
Stressfreecarrental.com are based in Manchester UK and we are on a mission to make renting a car a Stress Free experience
Extra drivers are available to pre book on the website on step two of our booking process. In many cases you will pay for additional drivers on pickup.
You can use the filters on the search results to find your perfect rental, including rentals with an automatic gearbox, diesel fuel and reduced security deposit options.
Car rental availability can change greatly at different times of the year. peak holiday times are an important factor to recognise that influences car rental prices. Factor this in when planning your rental in advance.
Vehicle Models at each car hire location are variable. The car rental company will always provide you with a car that’s the same size in terms of body style, passengers and luggage capacity but the exact make may vary from the one displayed. If you require a particular make, at most car hire locations we offer pre bookable guaranteed models from selected car rental companies . You can use the filters on the site to find guaranteed model deals.
Stressfreecarrental.com only offer car rental that includes a full to full fuel policy. Full to full is always better value compared with other car rental fuel policies.
You'll have received car hire location collection instructions with the email confirmation. Take some time to read through how to get to the car rental collection location before you set off
Be sure to check the fuel type for the car and inspect which side of the vehicle the petrol cap is on
Spending some time to photograph and report any issues, whether internal or external, will help to prevent any disagreements with the vehicle hire provider when returning the car
Before driving away ,review the vehiclehire terms. There might be additional charges for crossing borders etc so ensure that you understand these.
All the cars displayed on the web site include a full to full fuel policy. We recommend that you check that the tank is full before you set off. if you find that it isn't you should report this to the car rental company before driving away
Always check alloy wheels and locks for issues as well. These are easy to miss if you are in a rush to begin your trip
Beside the exterior, it's also recommended documenting any damage to the inside of the vehicle and informing the vehicle rental provider prior to starting your trip
If you have purchased Premium excess cover on the web site or you've a different insurance policy, we recommend to take time to check the car for pre existing damage. We advise taking photographs on your phone of each section of the car. If there is damage on the car that isn't mentioned in your hire agreement you must report this to the vehicle rental provider
We appreciate how frightening choosing a rental car insurance product can be. The fees that make up the price of hiring a car can be very confusing, these include:
Many car hire websites hide the expensive insurance excess and security deposit prices in the fine print. Customers are then surprised when the cash is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your holiday plans which is why we work differently at Stress Free Car Rental.
On our website you'll find three levels of car hire excess cover, premium, essential and basic and we help you find the hire car that suits you and your trip. You're able to view the details of these on the extras page of the site when booking your rental.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.