We accept American Express, Visa or a Mastercard credit card or a debit card provided by your bank or credit card company when hiring a car on our website.
It's incredibly easy on our website to filter which car hire brands can accept a debit card. Just use the filters on the second page to compare the car rental brands can accept your card type when you pick up the car.
When you include Basic or Essential Cover with your car rental, it often means that you will be required to present a credit card in the name of the lead driver when you collect the car. You will usually be given the opportunity to buy a top up policy by the rental partner on collection, this then allows you to use a debit card in the name of the lead driver.
Stress Free Car Rental accepts a huge number of currencies including Euros (EUR), British Pounds (GBP), US Dollars (USD) and Australian Dollars (AUD).
Would you prefer us to take payment using something other than credit card or debit card? Do contact us to let us know. We are open to new ideas re how to enhance our service to make booking your car rental as Stress Free as it can be.
Lots of the Sao Tome and Principe car hire brands we include on the website accept a debit card when you arrive at the collection desk to pick up the car; but sometimes these do have different terms and conditions related to them. Be careful to review the T&Cs if you intend to use a debit card at the desk when collecting the car.
You will have received car rental pick up location instructions with the confirmation email. Spend some time to read through how to find the vehicle rental pick up location before you set off
Be sure to double check the fuel type for the car and check which side of the vehicle the fuel cap is on
Before driving away ,check the vehiclehire terms and conditions. There could be extra fees for crossing borders etc so ensure that you understand these.
If you've purchased Essential excess cover on the web site or you have a different policy, you should still take time to check the vehicle for damage. We advise taking photos with your phone of each panel of the car. If there is damage on the vehicle that isn't mentioned in your hire contract you must report this to the vehicle rental company
Spending a little time to photograph and report any damage, whether internal or external, will help to prevent any problems with the car rental provider when you return the vehicle
Beside the exterior, you should also spend time documenting any damage to the inside of the car and informing the vehicle hire company before starting your trip
You should check the wheels and locks for issues as well. Locks and wheels are easy to miss when you're in a rush to start your journey
All the cars listed on the web site include a full to full fuel policy. Always ensure that the fuel tank is full prior to setting off. If it is not you should inform the rental company before driving away
Prior to setting off take some time to get used to the car and its controls. This is very important if you're used to driving a manual gearbox on the opposite side of the road.
If you are given a parking or speeding fine when driving in Sao Tome and Principe the car hire provider will take this amount from the credit card you have on file. If this is the case you'll be notified via email once this has been processed
Sometimes it's daunting at first to rent a car in a foreign country, just relax and you'll soon find yourself acclimatised to the differences. Enjoy your trip
it can be a good idea to keep some loose change ready in the vehicle to pay for toll roads. Many toll roads accept cards but it's always safer to have some change just in case
When driving in a different country many countries have very strict regulations relating to drinking alcohol when driving. To avoid any issues, we advise you not to drink any alcohol at all when driving your vehicle
If you'd like to drop off the car in a alternative location to the one you collected it from, all additional one way charges will be already included in the price detailed on the website.
If you intend to drive across a border to another country, be careful to check the conditions of rental for additional fees and to let the car rental company know. If you fail to do so there's a possibility that you will not be insured if you are involved in a situation where the car is damaged or stolen
When driving on the opposite side than you're used to be extra careful at roundabouts.
As well as being friendly, easy to use and of course, stress free, we offer two additional levels of insurance when you book a vehicle with us.
Essential cover doesn't cover things like loss of theft/damage to content in the car, third party injury mechanical repairs, cleaning fees. For more details see the T&Cs on the extras page
Essential cover appears as a choice in the car hire insurance options. For some geographical/partner car rental combinations the cover isn't always available.
Essential Cover comes with key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and much more.
Essential cover, offered at the same time as you make your vehicle booking, is a car hire excess reimbursement policy which covers you on a range of additional charges that standard insurance does not.
We compare deals on a large selection of vehicle makes and models. Whether you’re looking for a small car to run around town, or perhaps a large SUV, a people carrier or a convertible for a road trip around | Sao Tome and Principe, we’ve got you covered.
From large SUVs such as the Land Rover Discovery to smaller SUVs like the Nissan Juke and Opel Mocha , we have a wide selection for you to compare on the site before you book your rental in Sao Tome and Principe.
Transporting lots of bags? Need to take quite a lot of stuff with you but not enough to require a van? It could be that one of our estate cars will meet your requirements. We compare estate car deals from all of the brands you can trust in Sao Tome and Principe.
When you're travelling with 2 large bags, we recommend taking a look at something in the Large Car category. Large cars come with lots of of space for 4 or 5 people along with 2-3 large suitcases and a couple of smaller bags.
If you don't see a people carrier, minibus or car that you'd like to rent, or if you have any queries regarding boot space or car seat configurations, please don’t hesitate to contact our customer service team.
Is your trip with more than 5 passengers? Stress Free Car Rental compares a variety of people carriers available in Sao Tome and Principe that easily accommodate 7 or 8 people. If you're travelling with more than 8 passengers (or for 8 passengers plus a lot of luggage) we suggest having a look at our selection of rental minibuses.
We don't call ourselves Stress Free Car Rental for nothing! Our mission is to make the vehicle hire procedure as easy as possible.
You'd like to pay with a debit card? Need an extra driver? Not a problem. We have all of the options on our website including great prices for extras such as child seats and GPS. We offer options to pay with a debit card wherever possible. Use the filters on the website to easily and quickly find them
When you complete your booking with us you'll receive a confirmation email with all of your rental information included. The email will include directions to the car rental pick up location and opening hours. If your rental includes car hire insurance, all of the documentation will be included with the email
When you book a rental car with Stress Free Car Rental you will always know how much you're paying in advance - no hidden costs, no scary fees.
Booking couldn't be easier, there are filtering options and everything possible has been explained with key information explained in each section.
Picking up at the airport but not sure of your flight number? It's ok! - you can complete your booking now and add the flight number to your rental later on. Including your flight number will help the car rental company to wait for you if the flight is delayed. We recommend that you review the terms and conditions to understand what to do if your flight is delayed or cancelled.
We work hard to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Sao Tome and Principe
Car rentals in Sao Tome and Principe are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
All of our rentals in Sao Tome and Principe include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We get how frightening picking a hire car excess cover product can be. The additional fees that are included in the price of hiring a vehicle are often very confusing, these include:
Stress Free Car Rental offers three levels of car hire excess cover, basic, essential and premium and we help you find the hire car that suits you and your trip. You're able to review the details of these on the extras page of our website when making a booking.
Many car hire websites mask the insurance excess and security deposit costs in the terms and conditions. Customers are then shocked when the amount is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your plans which is why we won't do that at Stress Free Car Rental.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.