To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
Insurance excess amounts vary for each car rental supplier in Serbia and Montenegro. You can easily find the lowest insurance excess options using our search filters
We work hard to ensure that our prices on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Serbia and Montenegro
Car rentals in Serbia and Montenegro are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
We understand how frightening choosing a car excess cover product can be. The fees that are included in the price of hiring a car can be very confusing, these can include:
You'll have been provided with car hire pick up location details with your booking confirmation email. Take time to understand how to get to the vehicle hire pick up location before you begin your trip
Spending a little time to take photos and report any issues, whether internal or external, will help to prevent any disagreements with the vehicle hire company when returning the vehicle
If you've bought Premium excess cover on the website or have your own policy, we recommend to make some time to check the vehicle for pre existing damage. We also recommend taking photographs with your phone of each part of the vehicle. If damage exists on the car that is not mentioned in your rental agreement you should inform the car hire provider
Be sure to double check the fuel type for the vehicle and inspect which side of the vehicle the petrol cap is on
All the rentals displayed on the website include a full to full fuel policy. You should double check that the tank is full prior to setting off. if you find that it isn't you should inform the car hire company immediately
Beside the exterior, we also recommend documenting all damage to the inside of the vehicle and informing the car rental provider prior to driving away
If you've not already ,review the vehiclerental T&Cs. There may be additional fees for border crossing etc so make sure you understand these.
We are based in Manchester UK and we are on a mission to make hiring a car a Stress Free experience
Extra drivers are available to book in advance on the website on step two of our booking process. In most cases you will pay for additional drivers on pickup.
You can use the filters on our search page to find your ideal rental, including rentals with an automatic transmission, diesel fuel and reduced security deposit options.
Stress Free Car Rental only offer car hire that includes a full to full fuel policy. Full to full is always better value compared to other car rental fuel policies.
Vehicle Makes at each car rental location are variable. The car rental company will always provide you with a car in the same vehicle class but the exact model may vary from the one listed. If you require a particular model, at most car rental locations we offer pre bookable guaranteed models from selected car rental companies . You can use the filters on our website to find guaranteed model options.
Car rental prices can vary greatly at different times of the year. peak holiday times are an important factor to recognise that influences car hire prices. Factor this in when considering your rental.
Prior to setting off spend some time to familiarise yourself with the vehicle and its controls. This is very important if you normally drive a manual transmission on the opposite side of the road.
If you are given a traffic violation fine when driving in Serbia and Montenegro the vehicle hire company might deduct this amount from the credit card you've placed on record. If this happens you'll be informed by email once this has been processed
If you'd like to take the car across a border into a different country, be sure to check the terms and conditions for cross border fees and to let the car hire provider know. If you don't there's a possibility that you will not be insured if you're involved in a situation where the car is damaged or stolen
When driving abroad lots of countries have extremely strict restrictions on consuming alcohol when driving. To be safe, we advise you not to drink any alcoholic drinks at all when driving your rental
If you're used to driving on the opposite side of the road be careful at traffic circles.
It's worth have some loose change available in the car to pay for tolls. most tolls will accept cards but it's better to have some change just in case
It might seem intimidating the first time you rent a car in a different country, just relax and you'll soon find yourself used to the differences. Have a great vacation
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.