There's a bucket load of reasons why we're different from our competitors but to start, it's important to recognise that Stress Free Car Rental was born out of our personal frustration with the process of renting a car.
So, the reason we do things a bit differently is because we got fed up of seeing customers having trips ruined by a bad car rental experience and knew we could provide a better service.
Car rental companies we list on the website include the larger car hire providers like Hertz and Enterprise there are some firms we know will not give you the price or experience that you deserve - so we do not list these on our website.
We work hard to ensure that we provide our customers with all of the best car rental deals in Svalbard and Jan Mayen with no unexpected fees.
We won't be beaten on price. Our car hire price match promise means if you find the same hire car at a lower cost, we'll match it.
Our pricing always includes additional fees that other car rental websites often don't include - this ensures that our process is as straightforward as it can be.
Our technology collects and compares millions of cheap car hire deals at 1000s of car rental locations to hunt down low cost deals and make booking them on the website as easy, quick and Stress Free as it can be
We won't work with just any car rental companies. We're cautious to only work with car rental companies you can trust.
Premium cover is the highest level of car hire insurance we provide.
A lot of our customers decide to choose the Premium Cover option when renting a car because it usually reduces the excess to zero meaning that you have no large security deposit or car rental insurance excess risk. You can also often collect the car using debit cards with Premium Cover if credit card is a problem.
So that you can understand all of the options regarding which car rental insurance product is right for you, we work closely with our car rental partners to give you the ability to buy a Premium cover product.
All of our rentals in Svalbard and Jan Mayen include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
Insurance excess amounts vary for each car rental supplier in Svalbard and Jan Mayen. You can easily find the lowest security deposit options using our search filters
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
We work hard to ensure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Svalbard and Jan Mayen
Before commencing your trip spend some time to get used to the vehicle and its controls. This is very important if you normally drive a manual gearbox on the opposite side of the road.
It's worth have some spare change ready in the vehicle to pay for toll roads. most toll roads will accept cards but it's better to have loose change just in case
If you receive a traffic violation fine when driving in Svalbard and Jan Mayen the car hire provider will take this amount from the credit card you've placed on file. If this happens you'll be informed via email once this has been processed
If you're planning to drop off the vehicle in a alternative location to the location you picked it up from, all extra one way charges are already included in the price detailed on our website.
If you're used to driving on the opposite side of the road be extra careful with traffic circles.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.