There's a wide variety of reasons why we are different from our rivals but to start, it's important to recognise that Stress Free Car Rental was born out of our frustration with the process of renting a vehicle.
12 seater hire providers we work with include the larger vehicle hire providers like Enterprise and Europcar there are some firms we know will not give you the experience or price that you deserve - so we do not include these on our website.
Stress Free Car Rental won't be beaten on price. Our 12 seater rental price match guarantee means if you find the same hire vehicle at a lower price, we'll match it.
The reason we decided to do things differently is because we got frustrated with seeing customers having trips ruined by a bad rental experience and felt like we could do a better job.
As well as being easy to use, friendly and of course, stress free, we also offer two additional levels of insurance when you book a 12 seater with us.
Our essential cover, offered when you make your vehicle booking in Edinburgh, is a vehicle hire excess reimbursement policy which covers you on a selection of additional charges that standard insurance doesn't.
Our essential cover doesn't cover things like cleaning fees, mechanical repairs, third party injury, loss of theft/damage to content in the vehicle and other things. For more info see the terms and conditions on the extras page
Essential Cover includes fire, weather, theft, damage caused to the vehicle, flushing the engine after misfuelling, key cover and much more.
Premium insurance is the highest option for 12 seater hire cover we provide.
So that you're able to make an informed decision relating to which 12 seater rental insurance product is best for you for your rental in Edinburgh, we work closely with our vehicle rental partners to give you the ability to rent a vehicle including a Premium cover product.
Lots of our clients choose the Premium Cover option when they're are renting a 12 seater because it usually lowers the security deposit for the excess to zero meaning that you have no large security deposit or vehicle hire insurance excess risk. You can also often pay with debit cards with Premium Cover if using a credit card is a problem.
On our website it's possible to buy Premium Cover along with your vehicle rental, so that you understand the exact cost of everything before you pay.
If you're looking for 12 seater rental with no deposit and no excess, take a look at our premium cover options. Premium Cover reduces the security deposit and excess on your rental (often to zero).
Need help or advice? Get in touch with one of our car hire advisors and we'll have your rental sorted in minutes.
If you plan to share the driving, look out for special bundles on the website for 12 seater rentals with free extra drivers included. These deals can save you a small fortune compared to paying for extra drivers when you collect the vehicle.
Whether you are planning a business trip with a group or a family vacation, we compare a huge variety of low cost 12 seaters for hire in Edinburgh, from all of the brands you can trust including Hertz, Europcar, Enterprise and many more, so we're sure to include an affordable 12 seater option that fits your needs perfectly.
We only compare 12 seaters that include a fair full to full fuel policy. You will collect the vehicle with a full fuel tank and drop it off full. A small deposit for the fuel will be held on your credit card when you collect the vehicle and refunded when you return it full. Beware of full to empty fuel policies you might see at a lower cost on other sites, full to empty usually comes with some hefty extra fees for refuelling, we recommend to always check the terms and conditions for full to empty rentals.
As always ensuring the safety of our customers continues to be our number one priority. As before the crisis and throughout we offer free cancellation with a full refund on all hire cars. During the crisis, we have significantly reduced our cancellation and refund lead time, all refunds are handled inside of 24 hours of receiving the customer cancellation request - with the funds usually clearing to the customer's account in less than one week.
Our car hire partners are carrying out extra cleaning procedures throughout the ongoing COVID pandemic. Here's an overview of some of the further measures being taken.
Enterprise, Alamo and National locations in
New protocols have been implemented by Greenmotion, including the installation of protection screens and sanitiser units at all locations. Employees are also now wearing PPE such as masks and gloves. All vehicles are being fully sanitised between each rental.
Europcar have implemented additional car deep disinfecting measures. Car keys are also disinfected between all rentals and placed in a sealed envelope once disinfection is complete. A zero contact policy is in place at the rental desks, with each rental desk cleaned thoroughly between every customer interaction.
You can pay with Visa, Mastercard or an American Express credit card or a debit card provided by a bank or credit card company when booking your 12 seater on our website.
When you opt to include Essential or Basic Cover for your rental, it often means that you will be required to present a credit card in the name of the lead driver on collection of the vehicle. You will usually be given the option to purchase a top up policy by the hire partner when you collect the vehicle, which then enables you to use a debit card in the name of the lead driver.
Would you prefer us to accept payments using something other than credit card or debit card? Feel free to get in touch and let us know. We are open to new ideas re how we can enhance our service and make paying for your vehicle hire as Stress Free as it can be.
One important thing to consider when deciding if you'd like to use a debit card when collecting your 12 seater, 12 seater rental companies frequently block an insurance excess on the lead drivers credit card, the hold can be a large amount of money and if you opt to pay with a debit card this might be debited from your bank and not refunded until weeks after completion of your rental contract.
Scotland, with its incredible coastline, scenery and historic cities like Glasgow packed with modern architecture and stories, is a more appealing location to visit than ever . With easy-to-use transport links in Edinburgh on both public transport and by rental car it couldn't be easier to visit this historic visit!
Scotland is also an internationalist country with two major airports. If you plan to arrive and depart Scotland from different airports, it's possible to pick up your car hire at Glasgow Airport and drop off the hire car at Edinburgh Airport or collect/drop off at any other airport in the UK. All prices displayed on the website always includes any one-way fees in the price .
For people wanting to escape the city, you've got lots of choice! Between St Andrews and its charming counterpart Kirkcaldy to more northern Scottish cities like Aberdeen there's a pace and size of city that will be just for you. Or if you fancy getting away from everything take your rental vehicle from Stress Free Car Rental and head Northern Scotland, why not take a ferry to the Orkney Islands - the choice is yours!
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.