We don't call ourselves Stress Free Car Rental for nothing! Our mission is to make the vehicle hire process as simple as possible.
Just get in touch and we'll sort everything out - it really is that, well, simple!
When you book a hire car with Stress Free Car Rental you will always know how much you're paying in advance - no hidden costs, no scary fees.
As soon as you complete your booking with us you'll receive a rental confirmation email with all of your rental information included. Confirmation emails include directions to the car hire collection desk and opening hours. If your rental includes car hire insurance, all of the documentation will be included with the email
We don't hide any fees, from the get-go, we are completely transparent.
Collecting at the airport but not sure of your flight number? It's ok! - you can complete your booking now and add the flight number to your rental later on. Including your flight number will help the car rental provider to wait for you if your flight is delayed. You should check the T&Cs to understand what you need to do if your flight is cancelled or delayed.
Need to pay with a debit card? Need an extra driver? Not a problem. We have all of the options on the website including great prices for add ons such as additional drivers and Toll pay devices. We offer options to pay with a debit card wherever possible. Use the filters on the website to easily and quickly find these options
Save money on your car hire in Zambia by booking your car well in advance. Take some time to review the various different prices.
There's a wide variety of reasons why we're different from our competitors but to start, it's important to recognise that Stress Free Car Rental was born out of our frustration with the process of hiring a car.
Our technology collects millions of car rental prices at 1000s of car hire locations to source low cost offers and ensure that booking them on the website as easy, quick and Stress Free as possible
We work hard to ensure that we provide customers with all of the best car rental deals in Zambia with no hidden fees.
So, the reason we do things a bit differently is because we got frustrated with seeing customers being hit with unexpected fees and knew we could do a better job.
We won't be beaten on price. Our car hire price match promise means if you find the same hire car at a lower cost, we'll match it.
You'll have been provided with car rental pick up location details with your booking confirmation email. Take time to read through how to find the vehicle hire pick up location before you begin your trip
Remember to check the wheels and locks for issues as well. Locks and wheels are easy to miss when you are in a hurry to start your journey
All of the cars listed on the web site include a full to full fuel policy. You should ensure that the fuel tank is full prior to setting off. If it isn't you must report this to the car hire company before driving away
Whether you've purchased Essential excess cover on the web site or have a different policy, we recommend to make some time to inspect the car for pre existing damage. We advise taking photos with your phone of each part of the car. If damage exists on the vehicle that is not mentioned in your rental contract you must inform the car rental company
If you haven't done so already ,check the vehiclehire T&Cs. There could be extra fees for border crossing etc so make sure you understand these.
Premium insurance is the highest level of car hire insurance we provide.
So that you can make an informed decision regarding which car rental insurance product is right for you, we work closely with our car rental partners to give you the ability to rent a car including a Premium cover product.
You can buy Premium Cover alongside your car rental, so that you understand the exact price of everything before completing your booking.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
Security deposit amounts vary for each car rental supplier in Zambia. You can easily find the lowest security deposit options using our search filters
We work hard to make sure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in Zambia
All of our rentals in Zambia include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.