Hertz Car Hire

The Hertz brand is one of the largest vehicle hire companies in the world with over 100 years' experience in the industry. Today they serve close to 10,000 locations spread across 145 countries worldwide.

Hertz are always in contention for top honours in customer satisfaction surveys where it usually comes down to a two way battle between themselves and rivals Enterprise.

Hertz is popular with business customers but we recommend them to all those customers who are prepared to pay slightly more for a well-established brand, easy to find offices, a good experience at the rental desk and for a modern, well-maintained vehicle.

Frequently asked questions about Hertzcar hire

What's the cheapest car hire price in London United Kingdom?

The cheapest price for a week in London United Kingdom for May is GBP113.52 with car rental supplier Hertz. We compare prices from all of the leading car rental companies. Order your search results by price to find the best deal

Can I cancel my rental with Hertz if I change my mind?

Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.

Are there any hidden charges in your prices for car rental with Hertz?

We work hard to ensure that our prices on our website for your car hire include all costs. Including anything you need to pay when you collect the car

Which car hire brands are available in London United Kingdom?

The following car hire suppliers are available in London United Kingdom: Hertz.

For my car rental with Hertz, how can I reduce the security deposit?

Insurance excess amounts vary for each car rental supplier. You can easily find the lowest insurance excess options using our search filters

Car rental prices at London

Pickup on 2020-05-04 at 10:30, dropoff on 2020-05-09 at 10:00 in London for a 35 year old lead driver

Hertz availability at LONDON CITY APT

HYUNDAI I10

4-seat Mini
or similar

HYUNDAI I10
Passengers: 4
Large bags: 0
Small bags: 2
Number of doors: 2
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£124.2

VAUXHALL CORSA

4-seat Economy
or similar

VAUXHALL CORSA
Passengers: 4
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£131.28

VAUXHALL ASTRA

5-seat Compact
or similar

VAUXHALL ASTRA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£162.3

RENAULT CAPTUR

4-seat Compact
or similar

RENAULT CAPTUR
Passengers: 4
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£162.3

F3 MERCEDES B CLASS

5-seat IntermediateElite
or similar

F3 MERCEDES B CLASS
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£214.14

SKODA OCTAVIA

5-seat Intermediate
or similar

SKODA OCTAVIA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£238.74

NISSAN QASHQAI

5-seat Intermediate
or similar

NISSAN QASHQAI
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£267.72

NISSAN QASHQAI

5-seat Intermediate
or similar

NISSAN QASHQAI
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£267.72

VW CADDY MAXI LIFE

7-seat Fullsize
or similar

VW CADDY MAXI LIFE
Passengers: 7
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£306.48

KIA CEED

5-seat Compact
or similar

KIA CEED
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£327.72

M2 MERCEDES VITO TOURER

8-seat Fullsize
or similar

M2 MERCEDES VITO TOURER
Passengers: 8
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£337.14

SKODA OCTAVIA

5-seat Intermediate
or similar

SKODA OCTAVIA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£404.64

L2 TOYOTA C HR

4-seat Intermediate
or similar

L2 TOYOTA C HR
Passengers: 4
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£458.82

KIA CEED SW

5-seat Compact
or similar

KIA CEED SW
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£734.94

SKODA OCTAVIA SW

5-seat Intermediate
or similar

SKODA OCTAVIA SW
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£734.94

J2 SKODA OCTAVIA

5-seat Intermediate
or similar

J2 SKODA OCTAVIA
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£775.74

AUDI A4 AVANT

5-seat Premium
or similar

AUDI A4 AVANT
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£816.6

Pickup on 2020-11-09 at 10:00, dropoff on 2020-11-14 at 09:30 in London for a 35 year old lead driver

Hertz availability at STRATFORD INT RR STN

KIA PICANTO

4-seat Mini
or similar

KIA PICANTO
Passengers: 4
Large bags: 0
Small bags: 2
Number of doors: 2
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£113.52

VAUXHALL CORSA

4-seat Economy
or similar

VAUXHALL CORSA
Passengers: 4
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£120.18

KIA CEED

5-seat Compact
or similar

KIA CEED
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£183.06

VAUXHALL ASTRA

5-seat Compact
or similar

VAUXHALL ASTRA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£144.72

SKODA OCTAVIA

5-seat Intermediate
or similar

SKODA OCTAVIA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£201.30

MERCEDES C CLASS

5-seat Premium
or similar

MERCEDES C CLASS
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£300.36

MERCEDES E CLASS

5-seat Luxury
or similar

MERCEDES E CLASS
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors: 4
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1500
Damage excess: £1500
Theft excess: £1500
More info
Hertz

£328.50

SKODA OCTAVIA

5-seat Intermediate
or similar

SKODA OCTAVIA
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors: 4
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£184.14

NISSAN QASHQAI

5-seat Intermediate
or similar

NISSAN QASHQAI
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£363.96

J2 SKODA OCTAVIA

5-seat Intermediate
or similar

J2 SKODA OCTAVIA
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£528.78

KIA CEED SW

5-seat Compact
or similar

KIA CEED SW
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£500.94

NISSAN QASHQAI

5-seat Intermediate
or similar

NISSAN QASHQAI
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£193.86

SKODA OCTAVIA SW

5-seat Intermediate
or similar

SKODA OCTAVIA SW
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£500.94

L2 TOYOTA C HR

4-seat Intermediate
or similar

L2 TOYOTA C HR
Passengers: 4
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£256.26

VOLVO V60

5-seat Premium
or similar

VOLVO V60
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£556.62

L3 MERCEDES GLA

4-seat Standard
or similar

L3 MERCEDES GLA
Passengers: 4
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Automatic
Fuel Policy: Unknown
Mileage: Unlimited
Security deposit: £1000
Damage excess: £1000
Theft excess: £1000
More info
Hertz

£473.16

Rental car terms explained

Excess reimbursement insurance

Purchasing excess cover ensures you'll be reimbursed for any of the excess that's held on your credit card by the rental car company when you drop off the car.

This insurance also tends to cover other potential costs, like cleaning, towing, admin fees and misfuelling fees.

Theft liability cover (theft protection)

It covers the amount due if the hire car is stolen. It usually includes an excess amount, this means you would need to pay the first part of any claim (usually between £700 to £2,500, depending on the deal, the car rental company and the location.

When you insure your excess , however, you will be refunded for any or all of of the excess you pay (See essential cover). Or with Premium Cover the excess can be reduced.

Fuel policy (full to full vs full to empty)

The rentals on our site always include a full to fuel fuel policy.

You'll be required to pay a small deposit for fuel on your credit card when you pick up the hire car. Fill the rental up and drop it off full and there's no additional fees for fuel.

You will see full to empty fuel policies on some other websites that seem to be better deals. Always check the small print for full to empty rentals as the refuelling and admin charges included with full to empty fuel policies always make it more expensive than full to full fuel policies.

Hire car excess

For rentals outside of the US and Canada there is almost always an excess held on your card* - just like on domestic car insurance in the UK. However, the excess on rental cars is very high. It's usually between £1,100 to £3,000. If you fail to insure the excess you could be liable to pay for any damage to the car up to the value of the excess . Check out our Premium Cover car hire options if you'd prefer not to have a large amount blocked on your card when you collect the car.

Additional driver costs

Car rental contracts is between the car hire company and the one individual who signs the contract and will be the named driver. This requires that you have to ask for any other drivers to be added, this usually comes with a cost ( can be up to £12a day or even more). However, there are occasional promotions where extra drivers are free. Beware of being asked if you'd like to add a driver without being informed of the price.

Third party liability cover

Third party liability insurance insures in case you cause an incident. If you do, it could injure or kill others (for instance your passengers, pedestrians or people in other vehicles), or damage their property (their vehicle, house or possessions, for example). As legally they need to be protected, you could be responsible the cost of any damage, or treating injuries or covering loss of earnings, as well as any legal costs and any court fees.

Third party liability is subject to an excess, this means you would need to pay the first part of any claim (normally between £900 to £3,000, depending on the value of the car, the country and the deal). When you cover your excess amount, you'll be reimbursed for any or all of the excess you have to pay. Or if you take out Premium Cover, the excess amount is often reduced to zero.

Damage Liability

It covers the car for accident damage in the same way the insurance you have on your own car does. CDW includes an excess amount which you can choose to cover with an additional policy (See Excess reimbursement insurance). Stress Free Car Rental also include car hire on the site that include CDW with no excess amount

Making a car rental booking with Hertz on our website

We strive to be the best car hire website around so that you know when you hire with us you're getting the best price, value and service.

Once your booking has been made, managing it couldn't be more straightforward, you'll receive a booking reference which can be used, along with your email address, to check your booking including prices and payments.

To begin your stress free booking process, simply head to our homepage and type in the required details then in just seconds we'll bring up some brilliant deals based on your details.

When searching on our website for your rental, information you'll need includes:

  1. Car hire & pickup location
  2. Pick-up & drop-off date
  3. Pick-up time and drop-off time
  4. The age of the driver

All of the deals on our website include all charges including everything that you're required to pay when you pick up the car, including (but not limited to) local taxes, extras and young driver fees.

Renting a car, let along booking a holiday, can be a stressful, costly, ordeal which is why our clever car hire matching technology will find you your perfect hire car at your dream price.

Hiring a Car with Hertz including Child Seats;

You can use your own child seats and booster seats for your vehicle rental, provided that they meet all of the legal safety requirements for use in your car hire location.

You will also have the opportunity to include them with your car rental when making a booking on the website. Child seats are paid in local currency when picking up the rental.

How to rent a car with Hertz including Unlimited Mileage

We offer limited and unlimited mileage rentals.

Limited mileage rentals are often a cheaper option than unlimited. For limited mileage rentals, the daily mileage limit is always clearly displayed. If you decide to book a rental including limited mileage, you will be liable to pay an additional fee if you go above the daily allowance. The mileage allowance for the rental duration is calculated as (the number of rental days multiplied by the daily allowance). You do not have to stay within the daily limit on every day, provided that the total miles used throughout the rental doesn't exceed the number of days multiplied by the daily limit.

If you decide to book a limited mileage car hire, it's receommended to check the costs for excess mileage. You can find these in our T&Cs.

Hiring a car with Hertz including One Way Fees;

Many of the car providers we work with allow you to pick up your car in one location and drop off the car at a different location. If you have selected a different drop off location for the rental, the prices on our website already include all additional fees for this. You will also see a breakdown of the additional charges on the payment page.

Hertz Car Hire without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

Hiring a car with Hertz without an Excess Held on Your Credit Card;

The excess is the total amount you would be required to pay if the vehicle is written off, severely damaged or stolen. However, the excess amount on rental cars can be high. It's normally between £850 to £3,000, depending on the car, the country and the deal. If the car is returned damaged, or it's stolen or written off, you will have to pay some or all of the excess.

When you arrive to collect the vehicle, the excess is held on your card as something called a 'pre authorised' transaction. This means that the money isn't taken from your card as a regular payment, it's held as a pending payment until you return the vehicle. You won't normally pay foreign currency charges on credit cards for pre authorised payments. As long as the rental car is dropped off in the same condition as when it was collected, this excess amount is fully refunded to your credit card without anything additional to pay.

If you plan to pay by debit card, the insurance excess amount is taken from your bank account and fully refunded when the vehicle is returned. If you plan to use a debit card on collection, as the excess is often high, it's recommended to buy Premium Cover when you book or to buy top up cover at the rental desk.

If you'd like to hire a car with a £0 or reduced excess take a look at our Premium Cover options.

How to Hire with Hertz with a Low Security Deposit

At the collection desk, you'll often be asked to leave a security deposit on your debit card or credit card. The security deposit vary significantly dependent on the make and model of the vehicle and the insurance excess amount. Car rental Security deposits can vary between £0 and £2,300.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you book a rental with Premium Cover included, you're often able to reduce your deposit to cover only the cost of a full tank of fuel (usually less than £100), which is refunded to your card when the vehicle is dropped off with a full tank.

Hertz Car Hire with Cross Border Fees Included;

If you'd like to collect your vehicle and drive it across the border into a different country, we strongly recommend to review the terms and conditions. Almost all car hire providers require that you let them know when you collect the car; and usually charge extra fees to top up the insurance. If you do not let them know, it's possible that the rental car will not be insured if you take the rental into a different country.

You can find the information relating to cross border policies by clicking Rental terms and viewing the Cross Border Rules section.

If you cant find the cross border terms and conditions please get in touch with our car rental advisors and they'll be happy to help.

Renting a Car With Hertz including Free Cancellation

All of the car rentals we offer include free cancellation. Free Cancellation means that you're able to cancel the car hire and receive a refund at any point up until 48 hours before you collect the vehicle.

If you have purchased the Essential Cover product to insure the car rental excess, you're able to cancel this with a full refund anytime up until the booking start time.

We process all refunds in less than 24 hours. If you have to cancel the booking, the money will be back in your bank account within 7 days.

Car rental terms at London with Hertz

At a glance

Driver Requirements

When collecting the vehicle, the lead driver must present the following:

  • Valid driver's license
  • Credit or debit card in the lead driver's name
  • Booking confirmation email
  • DVLA License Summary Report or Check Code

Security Deposit

When collecting your vehicle you will be required to leave a security deposit on your credit card which can be up to the cost of your insurance excess (£1000) PLUS the cost of 1 tank of fuel PLUS a day's rental. This will be refunded on return so long as the tank is full and your vehicle is not stolen or damaged.

The supplier accepts all major credit cards (Visa, Mastercard, American Express, Diners Club, Hertz Charge Card, Mileage Plus First Card, Optima and Vector).

Debit cards - you may pay the deposit on a debit card (Visa, Mastercard or Eurocard) but you must still present a credit card in the lead driver's name.

Fuel Policy

Full to full. - Your vehicle will be provided with a full fuel tank at the start of your rental. You are responsible for returning the vehicle with a full fuel tank. You are asked to re-fuel within 10 miles of the drop-off location and show your receipt. If the vehicle is returned with less fuel you will be required to pay for the missing fuel plus a refueling service charge of around £20 (prices vary by country and vehicle type).

If you don't wish to refuel the vehicle prior to return, you can buy the Fuel Purchase Option that will be offered at the collection desk.

Mileage Policy

Unlimited

Your mileage is unlimited with no special requirements or extra costs.

There is usually no charge for taking a vehicle into another country but you must inform the agent at the collection desk if you wish to do so.

Fees and Taxes

All taxes are included in this rate.

Vehicle Collection

Driver's License

When collecting the car, the lead and any additional drivers must present their valid photo driver's license. Photocopies are not accepted.

All driver's must be at least 23 years of age and have held their license for at least 1 year.

If the License is in a language other than English, a certified English Translation or International Driver permit is strongly recommended. In all cases, a valid Driver License issued from your home country must be provided. You will not be allowed to rent with only an International Driver Permit.

DVLA License Summary
Customers with a UK driver's license should also provide a License Summary report which you can get for free online from the DVLA. Enter the necessary details and you will get to the 'View you driving licence' page. From here:

  • Click on the tab named 'Get your check code'
  • Click on the 'Create a Code' button.
If you have a printer you can click the link 'Print or save a driving summary' and print a copy of your Licence Summary. If you don't have a printer, just take a note of the Unique Code that was given and share this at the collection desk. The Licence Summary can be used for up to 30 days from the date it was generated.

Credit/Debit Card

This supplier accepts all major credit cards (American Express, Diners Club, MasterCard and Visa) and Visa or Mastercard debit cards.

With debit cards, the full security deposit (£1000) will be withdrawn from your account and only refunded when you return the vehicle. This refund process can sometimes take 4-7 days to process.

No other forms of payment (cash, cheque, pre-payment cards) are accepted.

The card used at vehicle collection must be in the lead driver's name and cannot expire prior to your return date.

Rental Agreement

Once your paperwork has been inspected, you will be asked to sign a Rental Agreement. This is a contract between you and the car hire company and contains the terms and conditions for your rental. The agreement may include some location-specific conditions as well as setting out the limitations of any cover you have and the extra costs you may be liable for. You will be given the keys once you and any additional drivers have signed the agreement but don't rush, once you've signed you are legally bound to the terms of that document.

Cross Border Rules

Standard vehicles (max 5 seats and including smaller vans) that are hired in the UK may be taken to continental Europe (including by ferry) but you must inform the agent on collection of the vehicle and a 'Continental Surcharge' will be added. This covers the cost of them issuing a 'VE103B' form which you require by law to prove that the supplier has authorised your travel abroad. This is not required for travel between Northern Ireland and Great Britain.

Insurance and Cover

Included in the price

This product includes Collision Damage Waiver (CDW) with Theft Protection and Third Party Liability Cover. This means that you are insured for damage to or theft of the vehicle and also against any third party claims. Should there be a claim, you will be liable up to the value of the excess payment unless additional insurance is taken out.

Basic Roadside Assistance is provided but you may be liable for the costs should you deemed to be at fault. You will be offered "Premium Emergency Roadside Assistance" at the collection desk to cover this.

Exclusions

The standard insurance does not include coverage for damage to glass/windscreens or wheels and tyres.

It also does not include any Personal Insurance for you and your passengers which would cover you in the unfortunate case of injury, medical expenses and death, or loss of or damage to possessions when using the vehicle. You will be offered Personal Insurance at the collection desk.

Insurance Excess

This vehicle comes with basic cover for theft and damage to the vehicle where you would be liable to pay up to the full value of the insurance excess should there be any claims..

For this vehicle the insurance excess is £1000 (inclusive of taxes).

Both Stress Free and the supplier offer excess protection products to provide extra cover for this.

Please pay attention to the procedure for reporting an incident which will be explained in your rental agreement at the collection desk. Failing to follow this procedure could result in you being liable for the full value of the claim.

Additional Info

Fuel Options

Your vehicle will be supplied with a full tank and should be returned full to avoid further charges.

If you would rather not have to re-fuel, you can pre-pay your tank with the "Fuel Purchase Option" at the collection desk. Just be aware that with this option you will not be refunded for any fuel that you do not use.

Additional Drivers

Additional drivers are added at the time of collection. The additional driver fee is £11.91 per day, per additional driver (to a maximum per driver of £119.16). There is no limit on the number of additional drivers that can be added.

As with the main driver, the additional drivers must be at least 21 and have had their license for at least 1 year. Be aware that larger or more expensive vehicles require all drivers to be 25 or older.

Other Extras

When driving in the UK, any child who is under 12 years old or less than 135cm (4ft 5in) must use a child seat. The supplier provides the following:

  • Infant Seat: 0 to 6 months of age (up to 10kg)
  • Child Seat: 6 months - 3 years (10 - 22 kg)
  • Booster Seat: 3 - 7 years (22 - 36 kg)

Infant and child seats must be pre-booked with at least 24 hours notice to guarantee availabilty. Prices are £10 per day to a maximum of £70.

The supplier also offers a GPS system called 'Neverlost' which costs £16.67 per day, £83.33 per week or £166.67 per month.

Changes to length of rental

On returning the vehicle you will have a 29 minute grace period for late returns before you will be charged for a whole, additional day's rental plus a Late Return Charge.

Vehicles may be returned early and you will only pay the days used but there may be an Early Return Charge for doing so.

If you are renting the vehicle for more than 28 days, you must return the vehicle for inspection to one of the supplier's offices.

General Terms

Cancellations
It is free to cancel your booking at any time until 48 hours before collecting the vehicle. Once within 48 hours of collection, you will not be able to cancel your booking and any payments made cannot be refunded.

Amendments
If you wish to make changes to your booking, you will most likely be required to cancel and rebook. There is no cost for cancellations. If you only wish to change your flight or phone number, you can email our customer services team on help@stressfreecarrental.com.

Refunds after vehicle collection
The suppler may refuse collection of your vehicle for reasons such as not being fit to drive, missing required identification or not having the correc type of payment card in the lead driver's name with sufficient funds available. In the event of such a refusal, no payments made will be refunded.

The supplier does not offer credit or refunds for early returns of the vehicle.

In the event of "Delayed Charges" (fines, motorway tolls, failing to refuel, extra days, damages, loss and any associated admin charges), your Security Deposit may only be part-refunded.

Vehicle Types
Unless we indicate a "guaranteed model", vehicles are reserved by class of vehicle and not by make and model. The vehicles displayed are the commonly used models for our partners in your chosen country. If that particular vehicle is not available, the supplier will typically offer another vehicle of the same or higher class at no additional cost.

Disabled Passengers
If you are travelling with disabled passengers, be sure to forward your confirmation email to help@stressfreecarrental.com with any special requirements and we will forward these to the supplier for you. We can't offer any guarantees that they will be able to help but we're happy to try. If you're collecting from an airport, providing your flight number will help.

Disclaimer
The Rental Terms displayed on stressfreecarrental.com are a summary of the rental company's own terms and conditions. We take every care to present the important details from these legal documents in a way that is easier for our customers to understand but, in so doing, some of the finer details may have been omitted. The rental company's terms are also subject to change; all efforts are made to keep our information up to date but there will inevitably be a small delay before we can do so. The full terms and conditions will be supplied as part of your Rental Agreement that you will receive and must sign before your rental can begin. If any customer would like to read the full terms and conditions prior to collecting their vehicle, please contact our customer support team.

Car hire throughout the COVID pandemic

As always ensuring safety continues to be our highest priority. As before the crisis and throughout Stress Free Car Rental include free cancellation with a full refund on all rentals. During the pandemic, we have reduced the cancellation and refund time, we process all refunds inside of 1 business day of receiving a cancellation request - the funds clearing to the customer's account in less than a week.

Enhanced car rental cleaning processes at London United Kingdom

Our car rental providers have implemented additional cleaning precautions, following the applicable local regulations, during the current COVID pandemic. Here's an outline of the further measures carried out.

New processes are being implemented by Greenmotion, including the installation of protection screens and sanitiser units at collection locations. Employees are now wearing PPE including masks and gloves. All vehicles are being fully sanitised between each rental.

Enterprise, Alamo and National locations in have implemented a complete clean pledge. Including the deep cleaning every vehicle between every rental ,including disinfecting the car keys.

Between each rental, Hertz and Thrifty are carrying out a multi stage cleaning and increased hygiene procedure, involving rigorous cleaning of the seats, door handles, steering wheel and keys.

Europcar have implemented extra car deep cleaning measures. Keys are also disinfected between all rentals and then kept in a sealed envelope once disinfection is complete. Infection risk has been further reduced by ensuring that a zero contact policy is in place at the collection area, with each desk area cleaned between each customer interaction.

We will continue to provide further information as soon as it becomes available.
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Why choose StressFreeCarRental.com during the Covid pandemic?

If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.

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