Jucy Car Hire

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JUCY Car Hire

JUCY began trading in New Zealand in 2001 and quickly became best known for their campervan hire which they custom build to a variety of specifications in New Zealand and are now also available in Australia. Regular car hire remains their core business with a focus on more basic vehicles provided at low prices.

The car hire business is part of the wider "JUCY World" business which, as well as campervans, also has hotel and cruise businesses.

JUCY are a great choice for customers who are exploring Australia and New Zealand with a range of travel guides, suggestions and deals available. Customers who don't need the newest vehicles and prefer the lower prices are also big fans of the brand.

Making a car rental booking with Jucy on our website

We strive to be the best car rental agency around so that you know when you rent through us you're getting the best value, service and price.

To begin your stress free booking process, head over to our homepage and input your desired rental location and dates then in just a few seconds we'll bring up some brilliant deals based on your requirements.

All of the deals on our website include all extra fees including anything that you're required to pay on collection, including (but not limited to) one way fees, extras and senior driver fees.

Booking a holiday, let alone renting a car, can be a stressful, surprisingly costly, experience which is why our clever matching technology will find you your dream hire car at your dream price.

Once your booking has been made, managing it couldn't be simpler, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including payments and prices.

When searching on our website for your rental, information you'll need:

  1. Pickup location & car hire
  2. Pick-up & drop-off date
  3. Pick-up time and drop-off time
  4. The drivers age

Hire car terminology

Insurance excess

Car Rental excess
For rentals outside of the US and Canada there's usually an excess held on your card* - just like on domestic car insurance in the UK. The excess on rental cars is very high. It's normally between £1,000 to £2,500. If you decide not to cover the excess amount you could be liable to pay for any damage to the car up to the excess amount. Take a look at the Premium Cover rental car options if you'd like to avoid having the excess amount blocked on your card .

Collision damage waiver (CDW)

It provides insurance protection for damage in a similar way the insurance cover you have on your own car does. It usually includes an excess which you can insure with an additional policy (See Excess reimbursement insurance). Our website also include cars on the site that include CDW with a zero excess
Collision damage waiver (CDW)

Fuel policy (full to full vs full to empty)

Fuel policy (full to full vs full to empty)
The hire cars on our site come with a full to fuel fuel policy.

You'll be required to hold a deposit for fuel on a credit card when you pick up the car. Fill the rental up and drop it off full and there's no additional fees for fuel.

You might find full to empty fuel policies on some other websites that seem to be offering lower cost deals. Be sure to check the small print for full to empty rentals as the admin and refuelling costs associated with full to empty fuel policies always make it much more expensive than full to full .

Third party liability insurance

Third party liability insurance provides protection in case you cause an incident. If you do, it might injure or kill others (such as your passengers, people in other vehicles or pedestrians), or damage property (their vehicle, house or possessions, for example). As legally they need to be protected, you'd be responsible any claim, or treating injuries or covering their loss of earnings, as well as any legal fees and court fees.

Third party liability is usually subject to an excess, this means you would need to pay the first part of any claim (normally between £1,000 to £1,500, depending on the value of the car, the country and the deal). When you cover your excess , you'll be refunded for all of the excess you have to pay. Or if you take out Premium Cover, the excess amount can be reduced to zero.
Third party liability insurance

Theft liability cover (theft protection)

Theft liability cover (theft protection)
It covers the amount due if the hire car is stolen. It is subject to an excess , this means you'll be required to pay the first part of an insurance claim (normally between £1,000 to £2,750, depending on the deal, the car rental company and the location.

If you choose to insure your excess with an excess reimbursement policy, however, you'll be reimbursed for any of of the excess you pay (See essential cover). Or with Premium Cover your excess amount is often reduced to zero.

Additional driver charges

A car hire agreement is between the car hire company and the one person that signs the contract and will be the main driver. This means you need to ask for any other drivers to be added, and this usually comes with a cost ( can be up to £12a day or even more). However, there are occasional promotions where extra drivers are free. Beware of being asked if you'd like to add a driver without being told the price.
Extra driver costs

Excess reimbursement insurance

Essential Cover
Choosing excess cover ensures you'll be refunded for the excess that's held on your credit card by the hire car company when you drop off the car.

Excess reimbursement insurance also tends to cover other potential costs, like cleaning, towing, admin fees and misfuelling costs.

Hiring a car with Jucy without an Excess Held on Your Credit Card

Hiring a car with Jucy without an Excess Held on Your Credit Card

The insurance excess is the amount you'd be liable to pay if the car is severely damaged, written off or stolen. The excess on rental cars can be high. It's normally between £800 to £2,000, depending on the car, the country and the deal. If you return the car damaged, or it's stolen or written off, you will be required to pay up to the total amount of the excess.

When you pick up the hire car, the excess is held on your credit card as something called a 'pre-auth' transaction. Pre Auth means that the amount isn't taken from your credit card as a regular payment, it's held as a pending transaction until you return the vehicle. You don't normally pay foreign currency fees on credit cards for pre authorised payments, so provided the car is returned in the same condition as when you collected it, the excess amount will be fully refunded to your card with nothing further to pay.

If you're paying by debit card, the insurance excess amount is taken from your account and refunded when the vehicle is returned. If you intend to use a debit card on collection, as the excess is often very high, it's recommended to buy Premium Cover on our website or to buy top up insurance at the rental desk.

To view car hire options with a £0 or reduced insurance excess check out our Premium Cover rental options.

Hiring a car with Jucy including One Way Fees

Most of the vehicle hire brands we include permit you to pick up the car in one location and return the vehicle at a different location. If you've chosen a different drop off location for the rental, the prices you'll see on our website already include any extra charges for this. You will also see a full breakdown of the additional charges on the payment page.

Hiring a car with Jucy including One Way Fees

Renting a Car With Jucy including Free Cancellation

Renting a Car With Jucy including Free Cancellation

All the rentals we offer include free cancellation. Free Cancellation means that you can cancel your car hire and receive a refund at any point up until 48 hours before picking up the vehicle.

If you have purchased our Essential Cover product to insure the car rental excess, you're able to cancel this with a refund anytime up until the rental collection time.

We process all refunds in less than 24 hours. If you decide to cancel your booking, the refund will be in your account within 7 days.

Jucy Car Hire with Cross Border Fees Included

If you plan to pick up your rental and take it across the border into a different country, be sure to check the terms and conditions. Most car hire providers insist that you inform them when you collect the car; and usually charge additional fees to top up the insurance. If you fail to do so, it's possible that the rental car will not be insured when you cross over into a different country.

You'll find the details of cross border policies by clicking Rental terms and checking the Cross Border Rules section.

If you cant find the cross border information for your car hire get in touch with one of our car rental advisors and they'll be happy to help.

Jucy Car Hire with Cross Border Fees Included

Jucy Car Hire without a credit card

Jucy Car Hire without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

Hiring a Car with Jucy including Child Seats

You can take along your own child seats and booster seats for your car rental, as long as they meet the legal safety requirements for use in your car hire location.

You'll have the option to include them with your rental when you make a booking on our website. Child seats are paid in local currency when picking up the rental.

Hiring a Car with Jucy including Child Seats

How to rent a car with Jucy including Unlimited Mileage

How to rent a car with Jucy including Unlimited Mileage

Our website offers unlimited and limited mileage rental.

Limited mileage rentals can often be less expensive than unlimited. When considering limited mileage rentals, the mileage allowance is always clearly displayed. If you choose a rental with limited mileage, you will be liable to pay a per mile additional fee if you go above the daily mileage allowance. The mileage allowance for the rental duration is calculated as (the number of hire days multiplied by the daily mileage allowance). You do not have to remain within the daily allowance on every day, provided that the total miles used throughout the rental doesn't go over the number of days multiplied by the daily allowance.

If you decide to book a limited mileage rental, it's receommended to check the charges for excess mileage. You'll find these in our term and conditions section. It's also possible to use the search filters on our website to display hire cars including unlimited mileage which can save money if you're planning a longer trip

How to find Jucy Car Hire including a Free Additional Driver

We include all of the offers on our website including a free additional driver bundled with the price. You can use the filters on the search results page to find bundled deals. It's also possible to add an additional driver on the extras page before you enter your driver details.

How to find Jucy Car Hire including a Free Additional Driver

How to Hire with Jucy with a Low Security Deposit

How to Hire with Jucy with a Low Security Deposit

At the collection desk, you'll be required to leave a security deposit on a debit card or credit card. Deposits can vary significantly subject to the size of the vehicle and the excess . Car rental Security deposits can range between £100 and £2,500.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. If you decide to reserve a rental with Premium Cover included, you can reduce the deposit to cover only fuel (often less than £100), this is refunded to your card when the car is dropped off with a full tank.

Frequently asked questions about Jucy car rental

Can I cancel my rental with Jucy if I change my mind?

Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.

For my car rental with Jucy, how can I reduce the insurance excess?

Security deposit amounts vary for each car rental supplier. You can easily find the lowest security deposit options using our search filters

What do I need when I collect the car from Jucy?

To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.

What's the best fuel policy for car hire with Jucy?

All of our rentals with SUPPLIER include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.

Is the car hire fully insured?

Car rentals with SUPPLIER are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.

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