Privacy policy

Introduction

Stress Free Car Rental respects your privacy and is committed to protecting it. This notice explains how we process the personal data that we collect through:

For the sake of simplicity in this notice, all of these methods of collection will be referred to as the “website”.

How do we define personal data?

Personal data is defined in the General Data Protection Regulation as any information that directly or indirectly identifies or is identifiable to you as a natural person. Personal data includes your name, address, e-mail, telephone number, IP address, or any other identifier through which you may be contacted online or offline.

Personal data that we may capture during the booking process includes name, address, telephone number and email address.

We do not sell or share your personal data with anyone except our direct business partners who are required to facilitate either your car rental or your car rental insurance policy. Through the website, we do not seek to collect any sensitive data (e.g., health or sex life information; political opinions or religious/philosophical beliefs; trade-union membership; or racial or ethnic origin.)

We do not store or process your credit card data. All credit card processing is handled by our secure payment processor, Stripe. You can find more information re our payment processor here

If you have any questions about the processing of your personal data by us or the information in this notice, please contact help@stressfreecarrental.com.

Why do we need your personal data?

Personal data may be processed in the following circumstances:

  • To process a vehicle rental booking and notify the relevant car rental provider of the lead driver name.
  • To process the purchase of an excess insurance policy relating to a car rental booking.
  • To email you relating to services you've purchased through us.
  • To email you about additional services or special offers.
Stress Free Car Rental collects the following categories of ordinary personal data for the above purpose(s): name, email, phone, and IP address.

Our legal basis for processing your personal data in these instances is the fulfilment of our contract to facilitate the booking of car rental & car rental related products and services.

In some cases your personal data may be stored in countries outside of EU/EEA. Such transfers only take place for the specific purposes mentioned above.

What rights do I have to personal data that you process?

  1. You have the right to request access to and rectification or erasure of your personal data.
  2. You have the right to object to the processing of your personal data and have the processing of your personal data restricted.
  3. You have an unconditional right to object to the processing of your personal data for direct marketing purposes.
  4. If processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent. You may withdraw your consent by emailing help@stressfreecarrental.com.
  5. You have the right to receive your personal information in a structured, commonly used and machine-readable format.
You may always lodge a complaint with your local supervisory body.

Be advised that there may be legal conditions or limitations on these rights. If you wish to inquire about or exercise your right to the above rights, please contact us at help@stressfreecarrental.com.

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