Surprice Car Hire

Surprice has grown to become one of the largest car rental companies across must of eastern Europe, especially in Greece and Turkey, with over 100 offices in 33 countries.

Surprice state affordable rates and the importance of repeat bookers as their primary goals which means a big focus on customer satisfaction. With new locations and countries being added every few months, they can't be too far away from hitting those targets.

Car hire jargon explained

Fuel policy (full to full vs full to empty)

Fuel policy (full to full vs full to empty)
The rentals on our site come with a full to fuel fuel policy.

You'll be asked to hold a deposit for fuel on a credit card when you pick up the car. Fill the car up and return it full and there will be nothing further to pay for fuel.

You will see full to empty policies on other sites that seem to be offering cheaper deals. Be sure to check the terms and conditions for full to empty rentals as the admin and refuelling charges associated with full to empty fuel policies always make it more expensive than full to full .

Rental car excess

For rentals outside of the US and Canada there is usually an insurance excess to pay* - this is similar to the excess on your own car in the UK. However, the excess on rental cars can be high. It's often in the region of £1,000 to £3,000. If you decide not to insure the excess amount you will be liable to pay for any damage to the car up to the value of the excess . Take a look at our Premium Cover car rental options if you'd prefer not to have the excess amount held on your card when you collect the car.
Car Rental excess

Collision damage waiver (CDW)

Damage Liability
It covers the car for accident damage in a similar way the insurance cover you usually have on your personal car does. CDW includes an excess which you can insure separately (See Excess reimbursement insurance). Our website also include cars that include CDW with a zero excess

Theft liability cover (theft protection)

Theft liability covers the amount due if the rental car is stolen. It usually includes an excess amount, which means you'll need to pay the first part of any claim (usually between £950 to £2,000, depending on the deal, the car rental company and the location.

When you insure your excess with us, however, you will be reimbursed for the of the excess amount you pay (See our essential cover). With Premium Cover your excess can be reduced to zero.
Theft liability insurance (theft protection)

Excess Insurance

Excess reimbursement insurance
Purchasing this policy means you'll be reimbursed for any of the excess that's held on your credit card by the rental car company .

This insurance also usually covers other possible costs, like cleaning, towing, admin fees and misfuelling costs.

Additional driver charges

Car rental contracts is between the car hire company and the person that signs the contract and will be the main driver. This means you need to ask for any other drivers to be added, this usually means an additional cost ( can be up to £10a day or even more). However, there are occasional promotions that include extra drivers are free. Beware of being asked if you'd like to include a driver without being told the price.
Extra driver fees

Third party liability insurance

Third party liability insurance
Third party liability insurance provides protection in case you cause an incident. If you do, it might kill or injure others (for instance your passengers, people in other vehicles or pedestrians), or damage their property (their vehicle, house or possessions, for example). Since they need to be covered, you could be responsible the cost of any damage, or treating injuries or covering their loss of earnings, as well as the third party's legal fees and any court costs.

Third party liability is subject to an excess, which means you would need to pay the first part of any claim (normally between £850 to £3,000, varying dependent on the car, the deal and the country). If you choose to insure your excess amount, you'll be refunded for all of the excess you have to pay. If you decide to take out Premium Cover, your excess amount is often reduced .

Making a car rental booking with Surprice Car Rental on our website

We aim to be the best car hire website around so that you know when you book with us you're getting the best value, service and price.

All of the rentals on our website include all charges including anything that you're required to pay when you pick up the car, including (but not limited to) one way fees, child seats and senior driver fees.

When searching for your rental, information you'll need includes:

  1. Car hire & pickup location
  2. Pick-up & drop-off date
  3. Pick-up time and drop-off time
  4. The drivers age

To start your stress free booking process, simply head to our homepage and input the required details then in just a few seconds we'll bring up some great value deals based on your information.

Once your bookings been made, managing it couldn't be more straightforward, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including prices and payments.

Surprice Car Rental FAQs

Is the car rental fully insured?

Car rentals with SUPPLIER are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.

For my car hire with Surprice Car Rental, how can I reduce the security deposit?

Insurance excess amounts vary for each car rental supplier. You can easily find the lowest security deposit options using our search filters

What's the cheapest fuel policy for car rental with Surprice Car Rental?

All of our rentals with SUPPLIER include a full to full fuel policy. You'll pick the car up with a full tank and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.

What should I take with me when I collect the car from Surprice Car Rental?

To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.

Surprice Car Rental Car Hire without a credit card

Surprice Car Rental Car Hire without a credit card

You can pay for your car hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare car hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

Hiring a car with Surprice Car Rental including One Way Fees

Most of the vehicle brands we include permit you to pick up your vehicle in one location and return the vehicle at a different location. If you have selected a different drop off location for your rental, the prices you'll see displayed on our website will include all extra fees for this. You can also see a full breakdown of all additional charges on the payment page.

Hiring a car with Surprice Car Rental including One Way Fees

Hiring a Car with Surprice Car Rental including Child Seats

Hiring a Car with Surprice Car Rental including Child Seats

You're allowed to use your own child seats for your rental, as long as they meet all of the legal safety requirements for use in your car hire location.

You will also be offered the opportunity to add them to your rental when making a booking on the website. Child seats and booster seats are paid in local currency when collecting the car. Although it's highly unusual for them to be unavailable, their availability is not guaranteed by most car rental companies

Hiring a car with Surprice Car Rental without an Excess Held on Your Credit Card

The insurance excess is the total amount you would be liable to pay if the vehicle is written off, severely damaged or stolen. The excess amount on hire cars can be high. It's often between £1,000 to £2,200. If the car is returned damaged, or it's stolen or written off, you will have to pay up to the total amount of the excess.

When you arrive to collect the rental car, the insurance excess is held on your card as a 'pre authorised' transaction. Pre Auth means that the money is not taken from your credit card as a regular payment, it's held as a pending transaction until you return the vehicle. You don't usually have to pay currency charges on credit cards for pre authorised payments, so provided the rental car is dropped off in the same condition as when you collected it, the amount will be fully refunded to your credit card without anything additional to pay.

If you're paying by debit card, the insurance excess amount is taken from your account and fully refunded when the vehicle is returned. If you intend to use debit card on collection, as the excess amount can be high, it's recommended to buy Premium Cover when you book or to pay for top up insurance at the collection desk.

To view car hire options with a £0 or reduced excess review our Premium Cover rental options.

Hiring a car with Surprice Car Rental without an Excess Held on Your Credit Card

Renting a Car With Surprice Car Rental including Free Cancellation

Renting a Car With Surprice Car Rental including Free Cancellation

All the rentals we offer include a free cancellation policy. This means that you can cancel the booking with a full refund at any point up until 48 hours before picking up the car.

If you've purchased the Essential Cover product to insure the car hire excess, you can cancel this and receive a full refund anytime up until the booking collection time( as printed on your rental confirmation email).

All refunds are processed by us in less than 24 hours. If you cancel the booking, the money will be in your bank account in 7 days.

How to rent a car with Surprice Car Rental including Unlimited Mileage

Our website offers unlimited and limited mileage rentals.

Limited mileage rentals are often less expensive than unlimited. When considering limited mileage rentals, the mileage allowance will always be clearly visibile. If you choose a rental with limited mileage, you'll be liable to pay an additional fee if you go above the daily mileage allowance. The mileage allowance for the whole rental duration is calculated as (the number of hire days multiplied by the daily mileage allowance). You don't have to remain within the daily allowance on every day, as long as the total miles used throughout the rental doesn't exceed the number of days X the daily allowance.

When you decide to book a limited mileage rental, it's receommended to check the fees for excess mileage. You can find these in our T&Cs. It's also possible to use the filters on our website to find car hire including unlimited mileage which will save you money if you're planning a longer trip

How to rent a car with Surprice Car Rental including Unlimited Mileage

How to Hire with Surprice Car Rental with a Low Security Deposit

How to Hire with Surprice Car Rental with a Low Security Deposit

When you pick up the car, you will usually be required to leave a security deposit on a debit card or credit card. Security deposits vary significantly dependent on the make and model of the car and the excess . Car rental Security deposits can range between £0 and £2,000.

We compare all of the car hire options with a low security deposit and in some instances no deposit at all except for fuel. When you book a rental with Premium Cover included, you're often able to reduce your deposit to cover only the cost of a full tank of fuel (usually less than £100), this is fully refunded to your card when the rental is returned with a full tank.

How to find Surprice Car Rental Car Hire with a Free Additional Driver

We include all of the offers on our website including a free additional driver bundled with the price. Use the filters on the search results page to find bundled deals. You can also add an additional driver on the extras page before you enter your driver details.

How to find Surprice Car Rental Car Hire with a Free Additional Driver

Surprice Car Rental Car Hire with Cross Border Fees Included

Surprice Car Rental Car Hire with Cross Border Fees Included

If you plan to collect your car hire and take it over the border into a different country, be sure to check the terms and conditions. Most car rental brands insist that you inform them on collection; and usually charge extra fees to top up your insurance. If you do not let them know, you might find that your rental will not be insured when you cross over into a different country.

You can find the information relating to cross border policies by clicking Rental terms and checking the Cross Border Rules section.

If you cant find the cross border information for your car hire please get in touch with one of our car rental advisors and they'll be happy to help.

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No need to worry if your plans change

We'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before you collect the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.


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