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Van hire excess, security deposits and insurance

We understand how frightening choosing a rental van insurance product can be. The additional charges that are included in the price of hiring a van are often very confusing, these can include:

  • The cost of hiring the van
  • Any extras (e.g. extra drivers & sat nav)
  • Insurance costs

A lot of van rental websites mask the insurance excess and security deposit costs in the fine print. Customers are then surprised when the amount is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really hinder your plans which is why we work differently at Stress Free Car Rental.

Van hire in United Kingdom made simple

We are based in Manchester UK and we're on a mission to make renting a van a Stress Free experience

Van hire availability can change greatly at different times of the year. Christmas is an important factor to recognise that influences van rental prices. Factor this in when planning your rental in advance.

You can use the filters on the search results to find your perfect rental, including options with an automatic gearbox, diesel fuel and reduced security deposit options.

Vehicle Models at each van hire location are variable. You will always be provided with a van that’s the same size in terms of body style, passengers and capacity but the exact make may vary from the van displayed. If you require a particular model, at most van hire locations we provide pre bookable guaranteed models from selected van rental companies . Use the filters on our website to find guaranteed model options.

Stressfreecarrental.com only offer van rental that includes a full to full fuel policy. Full to full is always cheaper compared with other van rental fuel policies.

Rental van brands you can trust in Birmingham United Kingdom

CENTRAL BIRMINGHAM

Address
ENTERPRISE RENT A CAR
9 10 SUFFOLK STREET QUEENSWAY
BIRMINGHAM
B1 1LT

Opening hours

CENTRAL BIRMINGHAM

Address
ENTERPRISE RENT A CAR
9 10 SUFFOLK STREET QUEENSWAY
BIRMINGHAM
B1 1LT

Opening hours

BIRMINGHAM CENTRAL UK

Address
NCP NEWHALL STREET
BIRMINGHAM
B3 1SW

Opening hours

BIRMINGHAM CENTRAL UK

Address
UNIT 4C, MATRIX POINT
BIRMINGHAM
B7 4SN

Opening hours

BIRMINGHAM

Address
163 FORDHOUSE LANE
BIRMINGHAM
B30 3AG

Opening hours

CENTRAL BIRMINGHAM

Address
9-10 SUFFOLK STREET
QUEENSWAY
BIRMINGHAM
B1 1LT

Opening hours

DIGBETH

Address
70 HIGH STREET
DIGBETH
BIRMINGHAM
B12 0LL

Opening hours

ASTON

Address
AVENUE ROAD
ASTON
BIRMINGHAM
B6 4DY

Opening hours

SPRING HILL

Address
SPRINGHILL PASSAGE
SPRING HILL
BIRMINGHAM
B18 7AH

Opening hours

TYSELEY

Address
722 WARWICK ROAD
CORNER OF WHARFDALE ROAD
BIRMINGHAM
B11 2HG

Opening hours

STIRCHLEY

Address
1250 PERSHORE ROAD
STIRCHLEY
B30 2YA

Opening hours

ERDINGTON

Address
670 KINGSBURY ROAD
ERDINGTON
BIRMINGHAM
B24 9PN

Opening hours

BIRMINGHAM CITY PRESTIGE

Address
1 MILLER STREET
BIRMINGHAM
B6 4NF

Opening hours

BIRMINGHAM NEWTOWN

Address
1 MILLER STREET
ENTRANCE OFF BRACEBRIDGE STREET
BIRMINGHAM
B6 4NF

Opening hours

BIRMINGHAM CITY PRESTIGE

Address
1 MILLER STREET
BIRMINGHAM
B6 4NF

Opening hours

BIRMINGHAM NEWTOWN

Address
1 MILLER STREET
ENTRANCE OFF BRACEBRIDGE STREET
BIRMINGHAM
B6 4NF

Opening hours

BIRMINGHAM CENTRAL

Address
40 UPPER GOUGH STREET
BIRMINGHAM
B11JL

Opening hours

NEW STREET RAIL STN

Address
40 UPPER GOUGH STREET
BIRMINGHAM
B1 1JL

Opening hours

Green Motion Birmingham Downtown

Address
7 Washington Street
Birmingham
B1 1JR

Opening hours

BIRMINGHAM CITY

Address
Unit 4C Matrix Point
Mainstream Industrial Park
Duddeston Mill Road
Birmingham
B7 4AD

Opening hours
Monday: 08:30:00 to 17:30:00
Tuesday: 08:30:00 to 17:30:00
Wednesday: 08:30:00 to 17:30:00
Thursday: 08:30:00 to 17:30:00
Friday: 08:30:00 to 17:30:00
Saturday: to
Sunday: to

Making a van rental booking

We strive to be the best van hire website around so that you know when you rent a van with us you're getting the best price, value and service.

All of the van rentals on our website include all extra fees including everything that you're required to pay when you pick up the van, including (but not limited to) one way fees, child seats and young driver fees.

When searching for your rental, information you'll need:

  1. Pickup location & van hire
  2. Pick-up & drop-off date
  3. Pick-up time and drop-off time
  4. The age of the driver

To start your stress free booking process, head over to our homepage and type in the required details then in just a few seconds we'll bring up some great value deals based on your details.

Once your bookings been made, managing it couldn't be simpler, you'll receive a booking reference which can be used, along with your email address, to check your booking including prices and payments.

Renting a Van with No Cancellation Fee

Renting a Van with No Cancellation Fee

All the hire vans we list on our website include free cancellation. Free Cancellation means that you can cancel the rental with a full refund at any point up until 48 hours before you collect the van.

If you've purchased our Essential Cover product to cover the van rental excess, you can cancel this with a refund up until the booking collection time( as printed on your rental confirmation email).

All refunds are processed by us in less than 24 hours. If you have to cancel the rental, this means that the refund will be in your account in 7 days.

How to Hire a Van without an Excess Held on Your Credit Card

The insurance excess is the total amount you would be required to pay if the van is stolen, written off or severely damaged. However, the excess amount on rental vans can be very expensive. It's often between £900 to £3,000. If the van is returned damaged, or it's stolen or written off, you will have to pay some or all of the excess.

When you pick up the vehicle, the insurance excess is held on your credit card as a 'pre authorised' transaction. This means that the amount isn't taken from your credit card as a normal transaction, it's held as a pending transaction until you return the van. You don't usually pay foreign currency fees on credit cards for pre authorised transactions, so provided the van is dropped off in the same condition as when it was collected, the amount is fully refunded to your credit card with nothing further to pay.

If you plan to pay by debit card, the insurance excess is taken from your account and fully refunded when the van is dropped off. If you plan to use a debit card on collection, as the excess can be high, we recommend to either buy Premium Cover on our website or to buy top up cover at the rental desk.

To view van hire options with a £0 or reduced excess check out our Premium Cover options.

Renting a Van without an Excess

How to hire a van without a credit card

How to hire a van without a credit card

You can pay for your van hire on our website using any credit or debit card, including Visa, Mastercard or American Express. We also compare van hire deals at 1000s of locations that accept a debit card on collection. You can quickly and easily find these by using the filters on the search results page or taking a look at our Premium Cover options on the extras page.

Van Hire with Cross Border Fees Included

If you want to collect your vehicle and drive it across the border , we strongly recommend to check the terms and conditions. Most van rental providers insist that you inform them when you collect the van; and usually charge additional fees to top up the insurance. If you do not let them know, you might find that the rental van will not be insured if you take the rental into a different country.

You'll find the information relating to cross border charges and fees by checking the Rental terms and checking the Cross Border Rules section.

If you cant find the cross border terms and conditions for your car hire please get in touch with one of our car rental advisors and they'll be happy to help.

How to Rent a Van with Cross Border Fees Included

How to hire a with a Free Additional Driver

How to hire a with a Free Additional Driver

Look out for deals on our website including a free additional driver bundled into the price. You can use the filters on the search results page to find bundled extra driver deals. It's also possible to add an additional driver on the extras page before you complete your booking.

Van Hire with One Way Fees included

Most of the van rental providers we include allow you to pick up the van in one location and drop off the van at a different location. If you've chosen a different drop off location for the rental, the prices on our website include any extra fees for this. You'll also see a breakdown of all additional charges on the payment page.

Renting a Van with One Way Fees included

How to Rent a Van with Unlimited Mileage

Van Hire with Unlimited Mileage

We offer unlimited and limited mileage rental.

Limited mileage rentals are often less expensive than unlimited. When considering limited mileage rentals, the daily mileage limit will always be clearly displayed. If you choose a rental including limited mileage, you'll be liable to pay a per mile additional fee if you exceed the daily mileage allowance. The total mileage allowance for the rental duration is calculated as (the number of hire days multiplied by the daily mileage allowance). You don't have to remain within the daily limit on every day, as long as the total miles used throughout the rental doesn't go over the number of days X the daily allowance.

If you choose a limited mileage car hire, we recommend checking the costs for excess mileage. You can find these in our T&Cs section. You can also use the filters on our website to find hire cars including unlimited mileage which will save money if you're planning a longer journey

Hiring a Van with a Low Security Deposit

When you pick up the van, you'll often be asked to leave a security deposit on your credit card or debit card. The security deposit can vary significantly dependent on the make and model of the van and the excess amount. Car hire Security deposits can be anywhere between £50 and £2,300.

We compare all of the van hire options with a low security deposit and in some instances no deposit at all except for fuel. When you choose to reserve a rental with Premium Cover included, you can reduce your deposit to cover only fuel (usually less than £100), which is refunded to your card when the van is dropped off with a full tank.

Hiring a Van with a Low Security Deposit

How to Hire a Van with Child Seats

Hiring a Van with Child Seats or booster seats

You can take along your own child seats and booster seats for your van rental, as long as they meet all of the legal safety requirements for use in your van hire location.

You will have the opportunity to include them with your van rental when making a booking on the website. Child seats and booster seats are paid for in the local currency when collecting the van.

Hire van terms explained

Third party liability cover

Third party liability insurance
Third party liability insurance insures in case you cause an incident. If you do, it might injure or kill others (for instance your passengers, people in other vehicles or pedestrians), or damage property (their vehicle, house or possessions, for example). As legally they need to be protected, you'd be responsible any claim, or treating any injuries or financially covering their loss of earnings, as well as any legal costs and court fees.

Third party liability is usually subject to an excess, which means you'll have to pay the first part of any claim (usually between £900 to £2,000, depending on the value of the van, the deal and the country). When you insure the excess amount, you'll be reimbursed for any or all of the excess you have to pay. Or if you take out Premium Cover, your excess amount can be reduced to zero.

Van hire excess

For rentals outside of the US and Canada there is almost always an insurance excess held on your card* - just like on your own van in the UK. However, the excess on hire vans can be very high. It's normally between £1,200 to £3,000. If you fail to cover the excess amount you will be liable to pay for any damage up to the excess . Take a look at the Premium Cover van hire options if you'd like to avoid having a large amount blocked on your credit card when you collect the van.
Hire van excess

CDW (Collision damage waiver)

Damage Liability
It covers the van for accident damage in a similar way the insurance cover you usually have on your personal van does. It usually includes an excess which you can choose to cover separately (See Excess reimbursement insurance). We also list vans on the site that include CDW with a zero excess

Additional driver charges

Van rental contracts is between the van hire company and the one individual that signs the contract and will be the named driver. This means you have to ask for any other drivers to be added, this usually means an additional cost (which can be up to £11a day ). We often list special offers where extra drivers are free. Beware of being asked if you'd like to add a driver without being informed of the price.
Additional driver fees

Theft liability insurance (theft protection)

Theft liability insurance (theft protection)
Theft liability insures the amount due if the rental van is stolen. Theft liability usually includes an excess amount, this means you'll have to pay the first part of an insurance claim (normally between £950 to £1,500, depending on the van, the country and the deal.

When you insure your excess with us, however, you will be reimbursed for any or all of of the excess amount you have to pay (See our essential cover). With Premium Cover your excess is often reduced.

Excess Insurance

Choosing this policy means you'll be refunded for any of the excess that's held on your credit card by the hire van company when you drop off the van.

This insurance also tends to cover other potential costs, such as towing, cleaning or admin fees, or misfuelling fees.
Essential Cover

Fuel policy (full to full vs full to empty)

Fuel policy (full to full vs full to empty)
The hire vans on our site include a fair full to fuel fuel policy.

When you collect you rental you'll be asked to pay a small deposit for fuel on a credit card when you collect the rental. Ensure that you fill the rental up and return it full and there's nothing further to pay for fuel.

You might find full to empty policies on some other sites that seem to be cheaper deals. Always check the terms and conditions for full to empty rentals as the admin and refuelling fees included with full to empty fuel policies make it more expensive than full to full fuel policies.

Find answers to common questions about van hire in United Kingdom

What's the best fuel policy for van hire in United Kingdom?

All of our rentals in United Kingdom include a full to full fuel policy. You'll collect the van with a full tank and be asked to leave a small deposit for fuel when you collect the van. The deposit is refunded when you return the van with a full tank.

Can I cancel my booking in United Kingdom if I change my mind?

Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the van.

For my van hire in United Kingdom, how can I reduce the insurance excess?

Security deposit amounts vary for each car rental supplier in United Kingdom. You can easily find the lowest insurance excess options using our search filters

Is the van rental fully insured?

Van rentals in United Kingdom are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.

Collecting your United Kingdom Van hire with a debit card and other payment card options.

Pay with American Express, Visa or a Mastercard debit card or credit card provided by a bank or credit card company when booking your rental on our website.

We've made it incredibly simple on our website to filter which van rental companies do accept debit card. Just use the filters on the search results page to compare the van hire companies do accept your card type at the counter.

It can be good to know the alternative payment and currency options for your van rental in , as often payments for add ons (such as extra drivers and sat nav) might have to be paid in the local currency (by credit card or debit card) at the collection counter.

It's important to consider when deciding if you want to use a debit card when collecting your van, van rental companies often hold an excess on the lead drivers credit card, the excess is often a significant amount of money and if you opt to pay using a debit card this will be debited from your bank and not refunded until a couple of weeks after completion of your rental contract.

When you opt to include Essential or Basic Cover with your rental, this usually means that you'll need a credit card in the name of the lead driver on collection of the van. You will more often than not be given the option to purchase a top up policy by the hire partner when you collect the van, this then allows you to use a debit card in the name of the lead driver.

Would you like us to take payment with a method other than credit card or debit card? Do get in touch and let us know. We're always open to ideas about how we can enhance the service we offer and make paying for your van hire as Stress Free as it can be.

Stress Free Car Rental accepts a large number of currencies including US Dollars (USD), British Pounds (GBP), Euros (EUR), South African Rand (ZAR) and Canadian Dollars (CAD).

It's worth remembering that frequently van hire brands that will accept debit card on collection are not as cost effective as van hire companies that accept credit card only.

Prices for van hire at Birmingham

Pickup on 2021-03-22 at 10:00, dropoff on 2021-03-27 at 09:30 in Birmingham for a 35 year old lead driver

Green Motion availability at Green Motion Birmingham Downtown

VW Crafter

5-seat Oversize
or similar

VW Crafter
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £50
Damage excess: £0
Theft excess: £0
More info
Green Motion

£728.70

VW Crafter

5-seat Oversize
or similar

VW Crafter
Passengers: 5
Large bags: 3
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Limited
Security deposit: £1250
Damage excess: £1250
Theft excess: £1250
More info
Green Motion

£208.95

Citroen Berlingo

5-seat Compact
or similar

Citroen Berlingo
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £50
Damage excess: £0
Theft excess: £0
More info
Green Motion

£655.20

Citroen Berlingo

5-seat Compact
or similar

Citroen Berlingo
Passengers: 5
Large bags: 1
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Limited
Security deposit: £1250
Damage excess: £1250
Theft excess: £1250
More info
Green Motion

£135.45

VW Transporter LWB

5-seat Fullsize
or similar

VW Transporter LWB
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Limited
Security deposit: £1250
Damage excess: £1250
Theft excess: £1250
More info
Green Motion

£187.95

Ford Transit Luton Van with tail lift

5-seat LuxuryElite
or similar

Ford Transit Luton Van with tail lift
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Limited
Security deposit: £1250
Damage excess: £1250
Theft excess: £1250
More info
Green Motion

£339.15

VW Transporter LWB

5-seat Fullsize
or similar

VW Transporter LWB
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £50
Damage excess: £0
Theft excess: £0
More info
Green Motion

£707.70

Ford Transit Luton Van with tail lift

5-seat LuxuryElite
or similar

Ford Transit Luton Van with tail lift
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £50
Damage excess: £0
Theft excess: £0
More info
Green Motion

£858.90

VW Transporter

5-seat Standard
or similar

VW Transporter
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Limited
Security deposit: £1250
Damage excess: £1250
Theft excess: £1250
More info
Green Motion

£156.45

VW Transporter

5-seat Standard
or similar

VW Transporter
Passengers: 5
Large bags: 2
Small bags: 1
Number of doors:
Transmission: Manual
Fuel Policy: Full To Full
Mileage: Unlimited
Security deposit: £50
Damage excess: £0
Theft excess: £0
More info
Green Motion

£676.20

Norman
Verified Buyer
Best deal I could find for Orlando
StressFreeCarRental van hire;

Why choose StressFreeCarRental.com during the Covid pandemic?

If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle

All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.

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