We aim to be the best van hire agency around so that you know when you book a van through us you're getting the best price, value and service.
To begin your stress free booking process, simply head over to our homepage and input your desired rental location and dates then in just a few seconds we'll bring up some brilliant deals based on your details.
All of the van deals on our website include all fees including anything that you're required to pay on collection, including (but not limited to) one way fees, extras and young driver fees.
Once your booking has been made, managing it couldn't be easier, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including prices and payments.
When searching on our website for your rental, information you'll need includes:
You will have received van hire pick up location instructions with your booking confirmation email. Spend some time to read through how to find the van rental collection location before you set off
All the vans listed on our website include a full to full fuel policy. Always ensure that the tank is full prior to setting off. If it isn't you must inform the rental company before driving away
If you've purchased Essential excess cover on our website or you have a different policy, we recommend to take some time to inspect the vehicle for damage. Also spend some time taking photos on your phone of each section of the van. If there is damage on the vehicle that is not mentioned in your hire agreement you must report this to the vehicle rental provider
Beside the exterior, we also recommend documenting any damage to the inside of the van and reporting it to the van rental company before starting your trip
Spending a little time to photograph and report any damage, whether internal or external, will help to avoid any disagreements with the van rental provider when returning the vehicle
During the COVID pandemic the safety of customers remains our highest priority. As before the crisis and throughout Stress Free Car Rental provide free cancellation with a full refund on all car hire booked on our site. Throughout April and May, we have significantly reduced the cancellation and refund time, our team deal with all refunds inside of 24 hours of receiving the customer cancellation request - the refund clearing to the customer's account in less than 7 business days.
All of our car hire providers are carrying out extra cleaning precautions, following the applicable local regulations, throughout the ongoing COVID pandemic. Here's an outline of some of the extra steps carried out.
Enterprise, Alamo and National locations in
Between each rental, Hertz and Thrifty are implementing a multi stage cleaning process, including rigorous cleaning of the keys, door handles and steering wheel.
New processes have been implemented by our car hire partner Greenmotion, including the installation of safety protection screens and hand sanitiser units at collection locations. Employees are now wearing PPE such as masks and gloves. Each car is being thoroughly cleaned and sanitised between every rental.
Europcar have implemented additional vehicle deep cleaning and disinfecting measures. Keys are also disinfected between all rentals and then kept in a sealed envelope once disinfection is complete. A zero contact policy is in place at the pick up and drop off areas, with all desks cleaned between each customer interaction.
Security deposit amounts vary for each car rental supplier in Cardiff United Kingdom. You can easily find the lowest security deposit options using our search filters
We work hard to make sure that the prices you see on our website for your van hire include all costs. Including anything you need to pay when you collect the van in United Kingdom
All of our rentals in Cardiff United Kingdom include a full to full fuel policy. You'll pick the car up with a full tank and be asked to leave a small deposit for fuel when you collect the van. The deposit is refunded when you return the van with a full tank.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the van.
Van rentals in Cardiff United Kingdom are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.