You can use a Visa, American Express or a Mastercard credit card or a debit card provided by a bank or credit card company when hiring through us.
One thing to think about when deciding if you want to use a debit card at the collection desk, van hire companies frequently hold an insurance excess on the lead drivers credit card, the excess can be a significant amount of money , if you decide to pay using a debit card this might be debited from your account and not refunded until a couple of weeks after you've returned the van.
It is useful to know the payment options for your van hire in London, as payments for extras (such as extra drivers and sat nav) might need to be paid in local currency (by credit card) when you pick up the van.
Most of the London van rental brands we include accept a debit card when you arrive at the collection desk to pick up the rental; but some of these do have different conditions associated to them. Be careful to review the T&Cs if you plan to pick up the van using a debit card.
Would you like us to allow you to pay using something other than credit card or debit card? Feel free to get in touch to let us know. We are always open to ideas re how we can enhance our service and make booking your van hire a Stress Free experience.
We aim to be the best van hire agency around so that you know when you rent a van through us you're getting the best price, value and service.
Once your bookings been made, managing it couldn't be simpler, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including prices and payments.
When searching for your rental, information you'll need:
To start your stress free booking process, head over to our homepage and input your desired rental location and dates then in just a few seconds we'll bring up some of the best deals based on your information.
All of the van rentals on our website include all extra fees including anything that you're required to pay on collection, including (but not limited to) one way fees, additional drivers and young driver fees.
Stress Free Car Rental are based in Manchester UK and we're on a mission to make hiring a van a Stress Free experience
Vehicle types at each van hire location can vary. You will always be provided with a van in the same vehicle class but the exact make may vary from the van booked. If you have a preference for a particular model, at most van rental locations we offer pre bookable guaranteed models from selected van rental companies . Use the filters on the site to find guaranteed model deals.
Van hire availability can change significantly at different times of the year. School holidays are an important factor to recognise that affects van rental prices. Take this into account when planning your rental in advance.
We only offer van rental that includes a full to full fuel policy. Full to full is always a better deal compared to other van rental fuel policies.
You can use the filters on our website to find your perfect van rental, including options with an automatic transmission, diesel fuel and reduced insurance excess options.
You will have received van rental location collection details with your confirmation email. Take time to understand how to find the vehicle hire collection location before you set off
All of the rentals listed on our website include a full to full fuel policy. We recommend that you ensure that the fuel tank is full before you set off. if you find that it isn't you should inform the van hire company immediately
Ensure you check the fuel type for the van and check which side of the van the petrol cap is on
Before driving away ,check the vanrental terms. There could be extra charges for border crossing etc so make sure you understand these.
Beside the exterior, you should also spend time documenting any damage to the inside of the van and reporting it to the van rental provider before starting your trip
You should check the wheels and door locks for damage as well. These are easy to miss if you're in a rush to start your trip
Whether you have purchased Essential excess cover on our website or you've a different policy, always make some time to check the vehicle for pre existing damage. We advise taking photos with your phone of each panel of the van. If there is damage on the van that isn't mentioned in your rental agreement you must inform the van hire provider
Taking some time to photograph and report any damage, whether internal or external, will help to avoid any disagreements with the vehicle rental provider when you return the van
During the COVID pandemic the safety of customers remains our number one priority. As before the crisis and throughout we include free cancellation with a full refund on all rental cars. Throughout April and May, we have significantly reduced our cancellation and refund lead time, all refunds are processed within 1 business day of receiving the cancellation request - with the refund clearing to the customer's credit card in less than one week.
Our car hire partners are carrying out extra cleaning precautions during the ongoing COVID pandemic. Here's an outline of the extra steps carried out.
New protocols are now in place with our car hire partner Greenmotion, including the installation of safety protection screens and hand sanitiser units at all locations. Employees are also now wearing protective equipment including masks and gloves. Each car is being thoroughly cleaned and sanitised between every rental.
Europcar have implemented additional vehicle deep cleaning and disinfecting measures. Car keys are also disinfected between all rentals and placed in a sealed envelope once disinfected. Infection risk has been further reduced by ensuring that a zero contact policy is in place at the collection area, with all work areas cleaned between every customer collection.
Enterprise, Alamo and National locations in
We get how frightening and daunting picking a hire van insurance product can be. The fees that are included in the price of hiring a van are often very confusing, these can include:
Stress Free Car Rental offers three levels of van hire excess cover, basic, essential and premium and we help you find the rental van that suits you, . You can view the details of these on the extras page of our website when booking your rental.
A lot of van rental websites mask the expensive insurance excess and security deposit costs in the terms and conditions. Customers are then surprised when the cash is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your plans which is why we won't do that at Stress Free Car Rental.
Security deposit amounts vary for each car rental supplier in London United Kingdom. You can easily find the lowest security deposit options using our search filters
Van rentals in London United Kingdom are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
The following van rental brands are available in London United Kingdom: Europcar, Keddy by Europcar, Green Motion, Dollar UK, Hertz, Enterprise, Dollar, Thrifty, Alamo.
All of our rentals in London United Kingdom include a full to full fuel policy. You'll pick the car up with a full tank and be asked to leave a small deposit for fuel when you collect the van. The deposit is refunded when you return the van with a full tank.
If your plans change we'll process your refund in under 24 hours. All rentals booked with us can be cancelled up until 48 hours before collecting the vehicle
All car hire brands on our website are following local government guidelines re vehicle sterilisation and social distancing at the collection desk.