We aim to be the best car rental agency around so that you know when you rent with us you're getting the best value, service and price.
Hiring a car, can be a stressful, costly, experience which is why our clever matching technology will find you your dream hire car at your dream price.
When searching on our website for your rental, information you'll need includes:
Once your booking has been made, managing it couldn't be more straightforward, you'll receive a booking reference which can be used, along with your email address, to check the status of your booking including payments and prices.
All of the deals on our website include all charges including anything that you're required to pay when you collect the car, including (but not limited to) one way fees, additional drivers and senior driver fees.
To begin your stress free booking process, simply head to our homepage and input your locations and dates then in just a few seconds we'll bring up some of the best deals based on your details.
Along with being friendly, easy to use and of course, stress free, we offer two different levels of insurance when you hire a car with us.
Essential Cover comes with key cover, flushing the engine after misfuelling, damage caused to the vehicle, theft, weather and fire and more.
Essential cover doesn't cover things like loss of theft/damage to content in the car, third party injury mechanical repairs, cleaning fees. To view the detailed information see the T&Cs on the extras page of the website
Essential cover appears as an optional extra in the car hire insurance options. For some partner/geographical car rental combinations the cover isn't always offered.
Essential cover, offered at the same time as you make your car hire booking, is a car hire excess reimbursement policy which covers you on a selection of extra costs that standard insurance doesn't.
You'll have been provided with car hire location collection instructions with the confirmation email. Take some time to read through how to get to the vehicle hire collection location before you begin your trip
You should inspect the wheels and locks for damage as well. These are easy to miss if you are in a hurry to begin your trip
If you've bought Essential excess cover on the website or you've a different policy, always take time to check the vehicle for damage. Also spend some time taking photographs with your phone of each section of the car. If damage exists on the vehicle that isn't highlighted in your hire contract you must inform the vehicle hire company
Spending a little time to take photos and report any damage, whether internal or external, will help to prevent any disagreements with the vehicle hire company when returning the car
Beside the exterior, you should also spend time documenting all damage to the inside of the car and informing the car rental provider prior to driving away
If you have not already ,check the vehiclerental terms. There could be additional charges for crossing borders etc so ensure that you understand these.
We understand how frightening and daunting choosing a rental car insurance product can be. The additional fees that are included in the price of hiring a vehicle can be very confusing, these include:
Stress Free Car Rental offers three options for car hire excess cover, basic, essential and premium and we help you find the hire car that suits you and your trip. You can view the details of these on the extras page of the site when booking your rental.
Many hire car websites mask the insurance excess and security deposit prices in the terms and conditions. Customers are then surprised when the cash is taken from the debit card account or the amount is held on their credit card. We think this is unfair and can really obstruct your plans which is why we won't do that at Stress Free Car Rental.
All of our rentals in Chatham Island New Zealand include a full to full fuel policy. You'll pick the car up with a full tank of fuel and be asked to leave a small deposit for fuel when you collect the car. The deposit is refunded when you return the car with a full tank.
To collect your car the lead driver should present a Valid driver's license, Passport or National Identity Card, Credit or debit card in the lead driver's name, Home and local (hotel, villa etc) address and a Booking confirmation email. Any other requirements at collection will be clearly explained in your booking confirmation email.
We work hard to ensure that the prices you see on our website for your car rental include all costs. Including anything you need to pay when you collect the car in New Zealand
Car rentals in Chatham Island New Zealand are usually fully insured with an excess amount. You can either purchase Essential cover for the excess or choose Premium cover to reduce the excess amount to zero. We clearly explain all of the insurance details every step of the way.
Yes, you can cancel your booking with a full refund anytime up until 48 hours before you collect the car.
There's a huge amount of reasons why we're different from our competitors but to start, it's important to understand that Stress Free Car Rental exists because of our frustration with the process of hiring a car.
Stress Free Car Rental collects and compares millions of car rental prices at 1000s of car hire locations to find you great deals and make booking them on the website as easy, quick and Stress Free as it can be
The reason we decided to do things differently to other car rental websites is because we got frustrated with seeing people being hit with unexpected charges and thought we could provide a more transparent service.
Stress Free Car Rental do not work with just any car rental firms. We're selective to only work with car rental brands you can trust.
Pricing includes additional fees that other price comparison websites often don't display - this ensures that your experience is as straightforward as it can be.
Stress Free Car Rental won't be beaten on price. Our price match promise means that if you find the same hire vehicle at a lower price, we'll match it.